A Conundrum at Miami International Airport and a Cry for Help.
|By Suresh A. Atapattu|
March 20, 2014
Miami International Airport (MIA) is one of the busiest airports in the United States and is located in Florida’s Miami-Dade County in close proximity to downtown Miami and other major points of interest to travelers. MIA’s operational statistics are impressive and provide an empirical snapshot of a successful, vibrant and growing operation at a vital US gateway.
This statistical snapshot is augmented by the sights and sounds of improvements in services that greet visitors to MIA. It is hard to miss. Against this backdrop of large travel volumes, upgraded service/facilities and dynamic future planning, there is the stark reality faced by some international passengers trying to enter into the United States via the MIA gateway. This reality threatens the pace of forward progress achieved at MIA and has the potential for detrimental economic consequences for Miami-Dade County, if not addressed in a timely manner. Anecdotally, there is no better way to catch a glimpse of this reality than looking at the collective passenger misery vented on Twitter. There are plenty of submissions to social media of the trials of tribulations of international passengers facing long lines at the passport control counters after a long aircraft ride. Here is a very small representative sample of those submissions.
The passengers have not been the only people on Twitter either. MIA is using social media, among other tools to lobby for more help e.g aiming tweets at the Twitter hashtag (#kerlikowske) which refers to Richard Gil Kerlikowske ( Commissioner of U.S. Customs and Border Protection) in their quest for additional officers to reduce the long lines.
In this Twitter hashtag screenshot below, MIA requests for help from Richard Gil Kerlikowske (Commissioner of U.S. Customs and Border Protection. )
Reference: Twitter hashtag (#kerlikowske)
In light of this public service need, Airliners.net is happy to publish an Op-ed from Emilio T. González, Aviation Director of Miami International Airport:
Please click here to proceed to Op-Ed by Emilio T. González, Aviation Director of Miami International Airport
Suresh A. Atapattu
Suresh A. Atapattu is the Article Editor at Airliners.net and a long time aviation photographer based in the South Florida Area.