UALPHLCS From , joined Dec 1969, posts, RR:
Reply 2, posted (12 years 2 days ago) and read 2653 times:
Ok this little booklet was given to all CS agents in preperation for Day One of the combined UA/US. It has what we were to expect, what to tell passengers, all sorts of little details. On the cover is a shot of a 747 baning to the left into a sunset. Pretty picture, how appropriate in retrospect. I left the my copy at work I'll bring it tomorrow, I'll tell you more of what's inside. You want me to e-mail you?
AirT85 From , joined Dec 1969, posts, RR:
Reply 4, posted (12 years 7 hours ago) and read 2630 times:
I too would be interested in hearing about this! My grandma retired not long before the whole UA/US thing started to happen, she was a resagent in Pittsburgh. So i missed most of the good details lol. If you could e-mail me too i would appreciate it!