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Problems With My HP S20, Need Help!  
User currently offlineGhost77 From Mexico, joined Mar 2000, 5274 posts, RR: 50
Posted (11 years 8 months 1 day 11 hours ago) and read 5306 times:

I had to move my computer from its original place. I disconnected the USB of my HPS20. When I connect the USB back to its original place and later when I turned my computer and when I tried to use the scanner, an error window pops up and it says that 'there's no connected scanner or communication has been lost with the scanner'. I uninstall the program and disconnected the USB, and as it says on the manual I installed first the program, restart my PC and then I connected the USB. Im using Windows XP. Any help its really appreciated!

Ricardo APM

Ricardo Morales - flyAPM - ¡No es que maneje rapido, solo estoy volando lento!
9 replies: All unread, jump to last
User currently offlineJoseMEX From Mexico, joined Oct 1999, 1539 posts, RR: 22
Reply 1, posted (11 years 8 months 1 day 9 hours ago) and read 5287 times:

>Im using Windows<

Maybe that's the problem. Big grin

User currently offlineGhost77 From Mexico, joined Mar 2000, 5274 posts, RR: 50
Reply 2, posted (11 years 7 months 4 weeks 1 day 10 hours ago) and read 5250 times:

Please anyone!!!???

A loooong time ago I remember lots of HPS20 users........

I can't believe now all have gone digitaaaaaaaaaaaaaaaal??????????

Well perhaps, this means there will be no more full side on shots slides from me in a.net! Or maybe I should get a new one... any recommendations???

Ricardo APM

Ricardo Morales - flyAPM - ¡No es que maneje rapido, solo estoy volando lento!
User currently offlineN178UA From United Arab Emirates, joined Jan 2001, 1760 posts, RR: 63
Reply 3, posted (11 years 7 months 4 weeks 1 day 8 hours ago) and read 5247 times:
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Ricardo, I think you may need to go to hp website and look under S20 and download a Window XP Driver for the scanner to be use?? Just my guess as I am not great in technical stuff.


User currently offlineQantas077 From Australia, joined Jan 2004, 5950 posts, RR: 35
Reply 4, posted (11 years 7 months 4 weeks 1 day 3 hours ago) and read 5238 times:


i had the same problem with my HP scanner i use for my personal stuff, check with HP in your area for the correct driver!


a true friend is someone who sees the pain in your eyes, while everyone else believes the smile on your face.
User currently offlineScottysAir From , joined Dec 1969, posts, RR:
Reply 5, posted (11 years 7 months 4 weeks 21 hours ago) and read 5222 times:

Is that something wrong with your slide scanner at home and can you fixed with them? I did not use them with those slide scanner machine for me either.

User currently offlineDazed767 From United States of America, joined May 1999, 5519 posts, RR: 48
Reply 6, posted (11 years 7 months 4 weeks 21 hours ago) and read 5217 times:

I for one went digital cause I got sick of that stupid scanner...lines showing up in slides, negs, prints etc. And I know I wasn't the only one with that problem.  Big grin

User currently offlineJeffM From United States of America, joined May 2005, 3267 posts, RR: 50
Reply 7, posted (11 years 7 months 4 weeks 12 hours ago) and read 5215 times:


Did you try going back to a restore point prior to this happening? As simple as it sounds, it works most of the time.


User currently offlineGhost77 From Mexico, joined Mar 2000, 5274 posts, RR: 50
Reply 8, posted (11 years 7 months 3 weeks 6 days 16 hours ago) and read 5194 times:

N178UA / Qantas077,

Went to HP's website! Last time there I couldn't find the driver but this time I was lucky! It's working now!!! I'll save that driver in a safe place!!


Nope nothings wrong just had some Windows XP driver problems!


After 3 months of using my D70 sure is another story compared to the slides. But having a slide in my hands its means and its much more than just having a file in my computer! And love trading and opening letters! It's like a X-MAS presents but even better.. also I get at least one 2 letters every month! That's also another cool part of this hobby!


I didn't tried the restore point because I think Windows XP gets messed when you unplug certain previous installed USB's.... for example if I disconnect my USB cable of the D70 and plug it later I doesn't have any problem but if I disconnect my HPS20 scann or my ScanDisk reader as I did then I have problems! But S20 it's back now I'll see if I can get my ScanDisk USB reader back!! Any help appreciated.......

More over Im seriously thinking on buying a new scanner... any recommendations?? Between 400usd....???

Thank you very much for everything!!!

Ricardo APM

Ricardo Morales - flyAPM - ¡No es que maneje rapido, solo estoy volando lento!
User currently offlineBO__einG From Canada, joined Apr 2000, 2771 posts, RR: 16
Reply 9, posted (11 years 7 months 3 weeks 6 days 11 hours ago) and read 5178 times:

Cool Cool and more COOL!! There is still an HP S20 scanner user on the a.net.

I still frequently use the HPS20 to scan my slides and negatives although most of my time is now with extracting files from my C750UZ digital camera.

I have had that problem before and I still get them time to time when I try and run it. There is a really easy solution to combat that problem.
Either close the HP scanning program, open the lid of the scanner and then close it. (You will hear the scanner rev up) then open the HP scanning program again and it should work.


You can close the program, unplug the scanner from the socket. (the three prong hole AC 60Hz yada yada, and then plug it back in). Then you open up the program again and it will detect the scanner.

I don't plan on ever going to DSLR no matter how tempting at any time soon. My airport lacks the frequent interest of heavy traffic to warrant such a huge investment. If it was like LAX or JFK then I'd make DSLR a priority. For now I am still using my 24 year old Nikon SLR for conventional mediums.

People like JOe, Justin, Chris, Craig.. moved on.. How dissapointing Big grin ROb still uses the old S20 version for the K64 scans.

Follow @kimbo_snaps on Instagram or bokimon- on Flickr to see more pics of me and my travels.
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