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Strange Issue With Rejection  
User currently offlinePsych From United Kingdom, joined Nov 2004, 3048 posts, RR: 58
Posted (8 years 11 months 2 weeks 5 days 6 hours ago) and read 3216 times:
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My apologies if I am posting incorrectly, but I am unsure who I should be contacting about this. I thought it may be best in 'Site Related', but then thought other photographers may want to see this in case it is relevant to them.

Overnight I received a strange email of concern to me. It informed me that I had a photo rejected for 'NOA_Error'. The email said that this photo had been rejected because "During or after uploading an error had occured........due to incorrect or not unique filename or to a server problem." It later went on to say that if the filename was okay - which it was - then it was probably an A.net problem. If the latter, I was asked to upload the file again.

In fact, the photo in question had been accepted on to the database earlier in the day. What is most concerning is that the photo has appeared in the 'Rejected Photos' section of 'My Photos', and my number of rejections has gone up by one. When I say 'appeared', it is actually the small red cross, instead of a photo, but the number of rejections has increased.

Evidently this is some problem with the technical aspect of things - way beyond my understanding. But rejection ratios are something I do understand, so I am not keen to have my statistics affected by a clear technical error.

Any advice on who needs to know this?

Thanks.

Paul

20 replies: All unread, jump to last
 
User currently offlineGPHOTO From United Kingdom, joined Aug 2004, 829 posts, RR: 24
Reply 1, posted (8 years 11 months 2 weeks 5 days 5 hours ago) and read 3208 times:
AIRLINERS.NET CREW
DATABASE EDITOR

Hi Paul,

Henks stated somewhere that there is work going on and that there could be strange problems pop up occasionally. I guess this is one of those and if so you'll just have to accept it. It's the A.net equivalent of roadworks, annoying but essential.

Best regards,

Jim



Erm, is this thing on?
User currently offlineWillo From United Kingdom, joined Dec 2003, 1352 posts, RR: 12
Reply 2, posted (8 years 11 months 2 weeks 5 days 5 hours ago) and read 3196 times:

This is in "site related" but has received no response since it was posted on Tuesday:

Photo Upload Errors (by RG828 Oct 4 2005 in Site Related)

maybe you'll have more luck getting an answer?

cheers

Andrew


User currently offlinePsych From United Kingdom, joined Nov 2004, 3048 posts, RR: 58
Reply 3, posted (8 years 11 months 2 weeks 5 days 4 hours ago) and read 3182 times:
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Thanks for your response Guys.

Quoting GPHOTO (Reply 1):
you'll just have to accept it

I think you are right, Jim, that it is 'one of those things'. I recognise that technical glitches will occur, but given the way the site uses rejection statistics to calculate the number of upload slots available to the photographer, it is not acceptable to have the possibility that rejection statistics will be inflated by rejections that don't exist. We all know how hard it is to avoid rejections from screeners, never mind dodgy technology  wink .

I do hope the Crew will be able to sort this one out and rectify any consequences for rejection numbers counting against anyone where this has occurred.

All the best.

Paul


User currently offlineStealthZ From Australia, joined Feb 2005, 5696 posts, RR: 44
Reply 4, posted (8 years 11 months 2 weeks 5 days 3 hours ago) and read 3171 times:
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Paul,

I believe that the "management" can amend your rejection stats.
Send an email outlining the issue I'm sure they'll sort it out.

Quoting GPHOTO (Reply 1):
so you'll just have to accept it

I accept that glitches happen from time to time and like road works we accept that, damage to reputation or success stats due to those glitches however should be unacceptable.

Regards

Chris



If your camera sends text messages, that could explain why your photos are rubbish!
User currently offlinePsych From United Kingdom, joined Nov 2004, 3048 posts, RR: 58
Reply 5, posted (8 years 11 months 2 weeks 4 days 14 hours ago) and read 3069 times:
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Quoting StealthZ (Reply 4):
Send an email outlining the issue I'm sure they'll sort it out.

Part of the problem for me is that I am not sure who is the right person to send an email to - I have sent something but have had no response.

It is a shame that there have been no other responses to this and the above linked thread in the Site Related Forum.

Paul


User currently offlineJeffM From United States of America, joined May 2005, 3266 posts, RR: 51
Reply 6, posted (8 years 11 months 2 weeks 4 days 14 hours ago) and read 3067 times:

Quoting Psych (Reply 5):
It is a shame that there have been no other responses to this and the above linked thread in the Site Related Forum.

Why is it a shame? People have lives to live. Maybe, just maybe, they are out living them? Give it time and you'll get an answer.


User currently offlineDC10Tim From United Kingdom, joined Jan 2005, 1406 posts, RR: 14
Reply 7, posted (8 years 11 months 2 weeks 4 days 12 hours ago) and read 3026 times:

Quoting JeffM (Reply 6):
Why is it a shame? People have lives to live. Maybe, just maybe, they are out living them? Give it time and you'll get an answer.

Come on Jeff,

You are a very well respected photographer and seem knowledgable regards most issues. I'm sure you can come up with something more constuctive than that...

Tim.



Obviously missing something....
User currently offlineF9Widebody From United States of America, joined Sep 2003, 1604 posts, RR: 10
Reply 8, posted (8 years 11 months 2 weeks 4 days 11 hours ago) and read 3013 times:

It wouldn't suprise me at all if it was one of those photos from the beginning of the watermarks...(did it have one?), where the watermark still showed up to FIrst Class users.

There have been some complaints of this as of recent and the solution seems to be to request a reupload.

Regards



YES URLS in signature!!!
User currently offlineRG828 From Brazil, joined Jan 2004, 582 posts, RR: 2
Reply 9, posted (8 years 11 months 2 weeks 4 days 10 hours ago) and read 2996 times:
AIRLINERS.NET CREW
PHOTO SCREENER

Quoting Willo (Reply 2):
This is in "site related" but has received no response since it was posted on Tuesday:

Photo Upload Errors (by RG828 Oct 4 2005 in Site Related)

maybe you'll have more luck getting an answer?



Quoting Psych (Reply 5):
It is a shame that there have been no other responses to this and the above linked thread in the Site Related Forum.

Hi guys,
I posted that in site-related - should have posted it here!

Glad to see it has'nt happened only to me. Actually, I'm sad its happened to others too!
I'm really just curious as to what causes the files to get corrupted to the point that the screeners cant process it, but I still view them perfectly in my rejections page.



I dont know the key to success, but the key to failure is trying to please everyone
User currently offlineJeffM From United States of America, joined May 2005, 3266 posts, RR: 51
Reply 10, posted (8 years 11 months 2 weeks 4 days 9 hours ago) and read 2988 times:

Quoting DC10Tim (Reply 7):
I'm sure you can come up with something more constuctive than that...

All I'm saying Tim is given time, I'm sure he will get an answer. Maybe someone is actually looking into what happened so they can give an educated response? When the crew are spread out around the globe I imagine waiting on email responses from different time zones can take a while.

I prefer accurate responses even if they take longer.


User currently offlinePsych From United Kingdom, joined Nov 2004, 3048 posts, RR: 58
Reply 11, posted (8 years 11 months 2 weeks 4 days 6 hours ago) and read 2964 times:
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Hello RG828 - I think maybe you were correct to post in the Site Related Forum. I posted here partly because I felt this was an issue worthy of bringing to other photographers' attention. I wonder whether there is a slightly different issue going on for the 2 of us: in fact, there did not seem to be any issue for me regarding the filename, and the screeners had no problem processing the photo. I had already received an email some hours before telling me the photo in question had been accepted. But for some reason it then remained in the list on my 'Upload Page' as being 'in screening', but the photo wasn't there - just a box with a red cross in it. And then it became a 'rejection'.

Hopefully someone with technical expertise will understand what type of glitch this is and be able to rectify it. It was more for me about the fact that one photo could be counted in your statistics as an addition and also a rejection at the same time.

Quoting JeffM (Reply 6):
Why is it a shame?

I recognise patience was never a virtue for me, but maybe you read a meaning in my statement that I had not intended, Jeff. I was pointing no finger of blame at anyone. I recognise there could be all kinds of legitimate reasons why no-one has responded, not least of which is that the guys who know the answer are beavering away trying to rectify the issue. I used the word 'shame' because a lack of response over a long period - and over 12 hours in threads at A.net means the thread is dropping well down the list of active threads - left me feeling there was a decreasing likelihood of getting a response. I don't need an explanation - I just want to know that the issue has been brought to the attention of the right person/people and someone is on the case - then, hopefully, we can forget about it and get on with our lives or, if we haven't got one, continue to look at photos here and read the forums.

Paul


User currently offlineFergulmcc From Ireland, joined Oct 2004, 1916 posts, RR: 52
Reply 12, posted (8 years 11 months 2 weeks 4 days 4 hours ago) and read 2950 times:

Hi Paul  wave 

It's anoying really that you haven't had any real answer to this, even when someone posted in site related. However I'm not surprised when you consider just how quiet that forum is now. With all the threads being locked for no real reason, ok some are justified, but others I can't see the reason, with that and all the bashing that some of the screeners get, which is bound to happen when you raise the acceptance bar, I'm not justifying it but saying that's what will happen when you raise the standards. It is unfortunate when we can't discuss things in a civilized manner, I for one, am guilty of that, but I have aplogized to the relevant people. This forum used to be the best one going, it used to be a hive of activity with photoshop tips being thrown around like confetti. Now it seems to be lifeless with the odd person popping in. I hope we can get things back to whe they were!  Smile Sorry if I went off subject a bit Paul.

Hope you get sorted.

Fergul  sun 



Zambian Airways, Where the Eagles fly free!!
User currently offlineMr Spaceman From Canada, joined Mar 2001, 2787 posts, RR: 9
Reply 13, posted (8 years 11 months 2 weeks 4 days 3 hours ago) and read 2931 times:

Hi guys.

>> Paul, I hope you get another email from the A.net staff telling you that your acceptance ratio has been changed back to what it should be ..... along with an explanation of what caused the glitch.

You stated ......

Quoting Psych (Thread starter):
When I say 'appeared', it is actually the small red cross, instead of a photo, but the number of rejections has increased.

Regarding problems like this ..... I had a Bell 427 sideview photo rejected back on Sept 2, 05, however the photo that was shown in my rejected photos stats isn't even my photo, but my rejected photos stats still went up!!!  Sad Instead it is a photo of the cockpit of a Bell 47 that was taken by someone named Benedict Schafer ..... and the wrong shot is still there now, almost a month after I let the screeners know about the problem. I still wonder if the reasons for the photo rejection were for my photo or the other guys?

So, if there's a Benedict Schafer out there .... your Bell 47 cockpit photo from last month was rejected for the following reasons: NOA_qualityNOA_grainy..... incase you were wondering.

Chris  Smile



"Just a minute while I re-invent myself"
User currently offlineHepkat From Austria, joined Aug 2000, 2341 posts, RR: 2
Reply 14, posted (8 years 11 months 2 weeks 3 days 23 hours ago) and read 2892 times:

I apologize for not having seen or noticed this thread earlier. Sometimes it's quite a challenge to stay on top of everything that needs to be taken care of, however you can always help by sending an email to support@airliners.net whenever such issues arise.

Paul, I'll look into this and get back to you soon with an answer.



Regards,
Hepkat


User currently offlinePsych From United Kingdom, joined Nov 2004, 3048 posts, RR: 58
Reply 15, posted (8 years 11 months 2 weeks 3 days 20 hours ago) and read 2867 times:
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Thanks so much for your intervention here Hepkat - that's just want I needed to hear. Also thanks for the link/email address where we should get in touch in such instances.

I fully understand how difficult it must be to keep on top of all issues. I am very happy to leave it in your capable hands.

All the best.

Paul


User currently offlineHenks From Sweden, joined Jan 2000, 632 posts, RR: 6
Reply 16, posted (8 years 11 months 2 weeks 3 days 12 hours ago) and read 2817 times:
AIRLINERS.NET CREW

Hi,

Rejections because of errors should not affect your rejection statistics any more.

Paul, I fixed the bad one in your stats.

Regards,
Henrik


User currently offlinePsych From United Kingdom, joined Nov 2004, 3048 posts, RR: 58
Reply 17, posted (8 years 11 months 2 weeks 2 days 17 hours ago) and read 2761 times:
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My apologies Henks - I hadn't spotted that this thread had been added to until now.

Thanks for taking a look. In fact, the rejection is still showing in the 'Rejected Photos' section of 'My Photos'/'Photographers Corner' - does that not matter?

Anyway - more important things in life. Thanks for trying to sort it out.

Paul


User currently offlineHenks From Sweden, joined Jan 2000, 632 posts, RR: 6
Reply 18, posted (8 years 11 months 2 weeks 2 days 12 hours ago) and read 2732 times:
AIRLINERS.NET CREW

No, the rejection history is *not* the same as counted in the rejection statistics.

Regards,
Henrik


User currently offlineJumboJim747 From Australia, joined Oct 2004, 2464 posts, RR: 44
Reply 19, posted (8 years 11 months 5 days 7 hours ago) and read 2678 times:

Quoting Henks (Reply 16):
Rejections because of errors should not affect your rejection statistics any more.

Is it possible to also not count (INFO rejections ) to our stats also.?
At the end of the day if we get an INFO rejection or category rejection its not that the pic is bad its just that we missed something or did something wrong at upload.
Just a thought .
Cheers



On a wing and a prayer
User currently offlineDRAIGONAIR From Netherlands, joined Oct 2000, 708 posts, RR: 5
Reply 20, posted (8 years 11 months 5 days 2 hours ago) and read 2652 times:

Hey,

i recently also had NOA_error. Just had one last night. Not sure what it caused...nice it doesnt bring down my stats though!

cheers

Nick



cheers
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