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A New 30D Comes With Free Dust  
User currently offlineBigSkyBirds From , joined Dec 1969, posts, RR:
Posted (8 years 4 months 2 weeks 5 days 15 hours ago) and read 3555 times:

I received a new 30D today and the first thing was to check the sensor. Boy what a suprise, Canon really do ensure you get you monies worth of dust included in the price. To view the sensor images click the links below.

http://www.kevin-bates.com/sensor.jpg

After 6 cleans most had gone but some marks appeared to be under the filter.

http://www.kevin-bates.com/cleaned.jpg

I also noticed the focusing screen was filthy so decide to ask for a replacement. Why do Canon not assemble these cameras in a clean environment, all my cameras have had dust from new except the Olympus ones.

I know the 20D was notorious for dust but has anyone else had problems like this with the 30D?

Kevin

55 replies: All unread, showing first 25:
 
User currently offline9VSPO From , joined Dec 1969, posts, RR:
Reply 1, posted (8 years 4 months 2 weeks 5 days 15 hours ago) and read 3536 times:

That's awful. Where are they actually made?

User currently offlineDendrobatid From United Kingdom, joined Nov 2004, 1668 posts, RR: 61
Reply 2, posted (8 years 4 months 2 weeks 5 days 15 hours ago) and read 3531 times:
AIRLINERS.NET CREW
HEAD SCREENER

Absolutely disgraceful.
Kevin sent that image to me earlier today and I suggested he post it here.
You should surely be able to use a brand new camera out of the box without having to clean it like that. I agree that it looks like some of those marks are under the filter so you ar stuck with them !
Mick Bajcar


User currently offlineBigSkyBirds From , joined Dec 1969, posts, RR:
Reply 3, posted (8 years 4 months 2 weeks 5 days 15 hours ago) and read 3527 times:

Quoting 9VSPO (Reply 1):
That's awful. Where are they actually made?

Its says Japan on the box, I have sealed it up and await a replacement unit tomorrow, so another days cleaning to look forward to. By the time I get it clean it will be raining.


User currently offlinePsych From United Kingdom, joined Nov 2004, 3048 posts, RR: 58
Reply 4, posted (8 years 4 months 2 weeks 5 days 15 hours ago) and read 3513 times:
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Hello Kevin.

Nice to see you here.

You have my complete sympathy - a very similar story to my 20D purchase a couple of months ago now. After a number of cleans I cannot get rid of everything. Such a drawback to the world of digital photography.

Out of interest, what was the f-number for that second shot?

Take care.

Paul


User currently offlineBigSkyBirds From , joined Dec 1969, posts, RR:
Reply 5, posted (8 years 4 months 2 weeks 5 days 14 hours ago) and read 3503 times:

Quoting Psych (Reply 4):
Out of interest, what was the f-number for that second shot?

Hi Paul

The f-number was 13, I dare not go any higher than that, I would be having nightmares.

cheers

Kevin


User currently offlineJay767 From United States of America, joined Nov 2005, 223 posts, RR: 0
Reply 6, posted (8 years 4 months 2 weeks 5 days 14 hours ago) and read 3484 times:

My 5D was just as bad.I sent it to Canon factory service to have the viewfinder and sensor cleaned,and also ask to rid the camera of dust period.Still waiting to get it back.I glad I kept my 20D as a back up.


User currently offlineTristarYUL From Chile, joined Jan 2005, 101 posts, RR: 26
Reply 7, posted (8 years 4 months 2 weeks 5 days 13 hours ago) and read 3469 times:

Kevin,
i'm glad i'm not the only one having problems with the 30D,had the sensor cleaned 3 times and the view finder needs to be cleaned ...not bad for a 1 month old camera...

cheers



AirTeamImages
User currently offlineBillsville From Australia, joined Feb 2005, 80 posts, RR: 0
Reply 8, posted (8 years 4 months 2 weeks 5 days 13 hours ago) and read 3460 times:

I thought Canons never got dust in them!!


(well according to posts in another thread)


User currently offlineDLKAPA From , joined Dec 1969, posts, RR:
Reply 9, posted (8 years 4 months 2 weeks 5 days 12 hours ago) and read 3430 times:

Canons newest sensors while being very good at reducing noise especially in high-iso conditions, are also quite electrically polar- they attract alot of dust very quickly.

User currently offlineJeffM From United States of America, joined May 2005, 3266 posts, RR: 51
Reply 10, posted (8 years 4 months 2 weeks 5 days 12 hours ago) and read 3423 times:

Mine was clean out of the box, and seems to want to stay that way. I've only given it a shot of Dustoff once so far. Clean as a whistle.

Quoting BigSkyBirds (Thread starter):
Why do Canon not assemble these cameras in a clean environment,

LOL....what a funny comment.....


User currently offlineGlennstewart From Australia, joined Jun 2003, 1124 posts, RR: 54
Reply 11, posted (8 years 4 months 2 weeks 5 days 10 hours ago) and read 3405 times:

I am having more dust problems with my 30D than my 10D. I can state that without question.

But although dust is common, I know that the CMOS sensors attract far less dust than the CCDs in Nikons (D2X has a CMOS so has the lower dust problem of the Canons).

Dust is always going to land on the sensor, but be thankful your not the owner of a Nikon D100 - it's always been the king of dust sucking.

Glenn



Respected users.... If my replies are useful, then by all means...
User currently offlineJeffM From United States of America, joined May 2005, 3266 posts, RR: 51
Reply 12, posted (8 years 4 months 2 weeks 5 days 9 hours ago) and read 3389 times:

Quoting Glennstewart (Reply 11):
but be thankful your not the owner of a Nikon D100

LOL....I was very glad when I got rid of mine....

Quoting Glennstewart (Reply 11):
it's always been the king of dust sucking.

...it sucked at a lot of other things to...  Wink


User currently offlineLGW From , joined Dec 1969, posts, RR:
Reply 13, posted (8 years 4 months 2 weeks 5 days 5 hours ago) and read 3342 times:

Hi all,

When I got my 30D it had some dust but not much, a few specs only viewable at f/11+ I used the Copper Hill method and its clean as a whistle, there are way to many variables to say what one body collects more dust than another.

Cheers

Ben


User currently offlineSulman From United States of America, joined Mar 2004, 2035 posts, RR: 32
Reply 14, posted (8 years 4 months 2 weeks 5 days 5 hours ago) and read 3336 times:

I'd say there's an acceptable level before you can call it a defect, but that is absolutely unacceptable, as was the dust on Wietse's 20D when that was new.

It is a quality issue; it seemed to start with the 20D. Come on Canon.


James



It takes a big man to admit they are wrong, and I am not a big man.
User currently offline9VSPO From , joined Dec 1969, posts, RR:
Reply 15, posted (8 years 4 months 2 weeks 5 days 5 hours ago) and read 3330 times:

Quoting JeffM (Reply 10):
Mine was clean out of the box, and seems to want to stay that way. I've only given it a shot of Dustoff once so far.

Same here with my 350D. There's no way you should start to have to clean a brand new camera like that. I would just keep asking for replacements until I got a clean one.


User currently offlineGary2880 From , joined Dec 1969, posts, RR:
Reply 16, posted (8 years 4 months 2 weeks 5 days 4 hours ago) and read 3319 times:

Quoting 9VSPO (Reply 1):
That's awful. Where are they actually made?

Dyson test facility


User currently offlineBigSkyBirds From , joined Dec 1969, posts, RR:
Reply 17, posted (8 years 4 months 2 weeks 5 days 3 hours ago) and read 3305 times:

The replacement arrived this morning and about half a dozen spots visible at f13 nothing as bad as the previous camera. So fingers crossed.

User currently offlineBrianW999 From United Kingdom, joined Dec 2003, 312 posts, RR: 5
Reply 18, posted (8 years 4 months 2 weeks 4 days 19 hours ago) and read 3242 times:

Quoting Gary2880 (Reply 16):
Dyson test facility

 biggrin   biggrin 

...and to think that I was annoyed yesterday with 5 dustspots on my Nikon D70s !!!!


User currently offlineLindy From , joined Dec 1969, posts, RR:
Reply 19, posted (8 years 4 months 2 weeks 4 days 18 hours ago) and read 3236 times:

Quoting Glennstewart (Reply 11):
but be thankful your not the owner of a Nikon D100 - it's always been the king of dust sucking.

I don't know what you did with your D100 that you've got so much dust on the sensor. I'm guessing you were changing lenses in the sandbox?

I've been using D100 since 2003 and I sent it to Nikon for cleaning only once in early 2004. I don't have dust problems at all.
Keep in mind that I've shot over 100 000 images with my D100 up to date (and my shooter is still working - dust free).

Rafal

PS - I don't see Nikon user's here complaining about dust problems. I guess thats a Canon thing.


User currently offlineLGW From , joined Dec 1969, posts, RR:
Reply 20, posted (8 years 4 months 2 weeks 4 days 18 hours ago) and read 3230 times:

Quoting Lindy (Reply 19):
PS - I don't see Nikon user's here complaining about dust problems. I guess thats a Canon thing

 rotfl 


User currently offlineDendrobatid From United Kingdom, joined Nov 2004, 1668 posts, RR: 61
Reply 21, posted (8 years 4 months 2 weeks 4 days 18 hours ago) and read 3225 times:
AIRLINERS.NET CREW
HEAD SCREENER

Quoting Lindy (Reply 19):
PS - I don't see Nikon user's here complaining about dust problems. I guess thats a Canon thing.

Could it possibly be because this thread was about a Canon, not Nikon camera ?
Dust is a fact of life on all digital SLRs (with the possible exception of Olympus)

Mick Bajcar


User currently offlineBigSkyBirds From , joined Dec 1969, posts, RR:
Reply 22, posted (8 years 4 months 2 weeks 4 days 17 hours ago) and read 3213 times:

Quoting Dendrobatid (Reply 21):
Dust is a fact of life on all digital SLRs (with the possible exception of Olympus)

Its a good thing I have my Olympus E500 to fall back on, not a single dust spot on the sensor since the day I got it. Its a shame other manufacturers don't follow Olympus's lead on this.

Kevin


User currently offlineMorvious From Netherlands, joined Feb 2005, 707 posts, RR: 1
Reply 23, posted (8 years 4 months 2 weeks 3 days 15 hours ago) and read 3126 times:

Wow, I just can't believe they come with dust spots..

Or is the market to big at the moment for Canon that they can't only deliver 100% perfect cameras??

After one month waiting for my 30D body to come in, I had still no answer from the shop when it could be delivered.. They had the kit in stock, so instead of only the body I ordered the kit.. I was tired of waiting, but lets hope it doesn't disappoint me when it arrives Monday.



have a good day, Stefan van Hierden
User currently offlineJeffM From United States of America, joined May 2005, 3266 posts, RR: 51
Reply 24, posted (8 years 4 months 2 weeks 3 days 12 hours ago) and read 3103 times:

Quoting Morvious (Reply 23):
Wow, I just can't believe they come with dust spots..

Any camera could be put in the box 100% dust free, but, as soon as you pull the body cap off to put a lens on.......you've exposed it. It's no big deal.

Quoting Morvious (Reply 23):
lets hope it doesn't disappoint me when it arrives Monday.

The camera is awesome. You will get dust in it.


25 DC10Tim : It's an interesting thread. As I've said before, all the 20D owners I know have complained about the amount of sensor dust when they took it out of th
26 Post contains images JeffM : I forget, how many 20D owners do you know? Don't you mean to say......, when you are buying such a high value product it isn't too much to expect for
27 Maiznblu_757 : Agree 100%. The 20D is a great camera but for some reason its more prone to dust than the 300D. In 5 months I have cleaned the 20D sensor more times
28 BigSkyBirds : I have to agree with this, I started with a 300D then moved to a 10D, neither of those cameras had dust issues like my 20D's have. The 30D seems to b
29 Morvious : Not really to compare here Jeff. Have you even seen the image above?? Thats is not the dust you get from pulling the camera out of its box, getting t
30 DC10Tim : A dozen or more in person, off the top of my head. Slight confusion - yes. A 20D and 30D are high-value to the camera market as a Jaguar or BMW are t
31 Glennstewart : I'll pay that one! I only have experience with a couple of sessions with Sam Chui's camera. I can only base my comments on his remark and of those fr
32 JeffM : LOL... I wasn't being serious... I can say in all honesty that ALL the 20d owners I know, have not had any problems with dust. If you say so. But the
33 Post contains images Morvious : You really never know with you Maybe it has something to do with the people instead of the camera??
34 Walter2222 : Might be... I always switch my camera off before changing the lenses, although I have seen others performing lens changes with the camera still power
35 Post contains images Morvious : Out in the field is a lot cleaner then here in my room !! I am not sure if the sensor is powered at all when not pressing the shutter, or when cleani
36 Dendrobatid : This is certainly true and I have seen people with their lens off for an unnecessarily long length of time.. A lens change should be a quick operatio
37 BigSkyBirds : Hi Tim Yes they use a wave filter that cleans the sensor when the camera is first powered on. The dust falls on to a sticky tape below the sensor, it
38 DC10Tim : Of course there are better cameras, just like there are better cars, but you get the idea. If you'd gone out and spent a fair bit of money on what sh
39 BigSkyBirds : It may be that they just don't think it that important an issue to their customers, but when ever I discuss cameras with other photographers the dust
40 Chrisair : I'm not sure why your 30D has that problem...or for that matter everyone's "brand new" 20Ds. Normally, those cameras are sealed up tight at the factor
41 BigSkyBirds : The problem with the Canon's is they appear not to be assembled in a clean air enviroment hence more dust issues than other makes.
42 Psych : Well I am with the British contingent here - everyone I know who has or has had a 20D comments about the dust problem, from the moment they took it ou
43 Post contains images LGW : My D30 is a legend in terms of dust, I bought it in 2002 and had the camera sensor cleaned once by Canon for one large dust spot soon after I got it b
44 BigSkyBirds : I had far fewer dust issues with my 10D, but I do remember reading the 20D had a smaller chamber than the 10D and more mirror slap which resulted in m
45 Sharkfl350 : Hi everyone I´ve got an 20D...sorry,I´ve got a desert with less than 1 year.The camera was cleaned by CANON for 2 times,but the problem is there yet
46 Lindy : I don't know whats going on here. If you think that I wasn't joking then you need to get a life. Rafal
47 TACAA320 : Next time buy Nikon. [Just joking].
48 JAT74L : My 20D was fine out of the box (or maybe I didn't notice it). It did eventually gather a hell of a lot of dust (as Psych will testify!). I cleaned it
49 Post contains links and images Glennstewart : Apart from marking the sensor with my blower (which took Canon 5 minutes to swab out)... I'm pretty happy with the lack of dust in the 20D of late. Be
50 Post contains images AndyHunt : My D200 has been surpisingly clean and free of dust, think I've given it a clean with a blower three times in five months Andrew
51 Post contains images Glennstewart : I think Nikon have improved their dust management since the D100. It could also be that you're just good at handling your camera The Canon 30D is kee
52 Dendrobatid : There used to be a system where the sensor was changed for every shot and that rarely gave trouble with dust spots, though scratches as it moved were
53 Post contains images Glennstewart : Mike... I'll pay that one! The "sensor" would often "slide" out of the way, right? Glenn
54 BigSkyBirds : I have found with all my Canon cameras that the dust issue reduces over time as the debris left from camera assembly is mopped up with each clean. The
55 Post contains images Morvious : Maybe Philips gets the idea to design a flexible sensor, like they did with a flexible TFT screen So instead of a small sensor, you have a long sensor
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