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Sigma Lens Issue  
User currently offlineemair From Switzerland, joined Sep 2006, 110 posts, RR: 2
Posted (3 years 2 months 1 day 17 hours ago) and read 5645 times:

Hey guys,

I have an issue with my Sigma Sigma 170-500mm F5-6.3 DG APO and I hope you guys can help me out.

Here is the issue I'm having with it. It doesn't matter what setting I set and it still doesn't focus when is out more than 300mm on a far away object however, If I'm close to an object and it's all the way out (500mm) it does focus. For the past years this lens has been working very well. Had this issue since two years now.

I believe the problem is inside the lens, I think the "focusing ring" isn't working properly however, I have never open by myself a lens and try to fix it, I might be completely wrong.

Did anyone had this issue before?

Thanks in advance!

Emair =)

4 replies: All unread, jump to last
User currently offlineoly720man From United Kingdom, joined May 2004, 7152 posts, RR: 11
Reply 1, posted (3 years 2 months 1 day 6 hours ago) and read 5588 times:

The lens does what the camera tells it to do. It's more likely that with things far away at the higher focal lengths you're not getting the contrast for the AF to work, especially if it does work when things are closer. This may reflect a deterioration somewhere in either the lens or camera and would require one or other to be serviced. It's not something you could do yourself.

wheat and dairy can screw up your brain
User currently offlineemair From Switzerland, joined Sep 2006, 110 posts, RR: 2
Reply 2, posted (3 years 2 months 1 day 6 hours ago) and read 5585 times:

You are right saying the lens does what the camera tells it do however, I tried this lens on my other camera, just to make sure the issue was not on the camera, and I had the same problem. This lens used to be fine however, is 7+ years old, that might be a factor, just wondering if someone had the same issue..

Emair =)

User currently offlinedazbo5 From United Kingdom, joined Mar 2005, 2962 posts, RR: 2
Reply 3, posted (3 years 2 months 18 hours ago) and read 5534 times:


It sounds like an af motor fault. I had a similar problem with my 50-500 that required a motor change. Send it back to sigma for a look and repair. It it's just the motor, they charged me around £90.


Equipment: 2x Canon EOS 50D; Sigma 10-20 EX DC HSM, 50-500 EX APO DG, Canon 24-105 f/4 L, Speedlite 430EX
User currently offlineemair From Switzerland, joined Sep 2006, 110 posts, RR: 2
Reply 4, posted (3 years 1 month 4 weeks 1 day 19 hours ago) and read 5488 times:

Thanks for the answers, will see what I can do, probably send it for repair..


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