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Screening Emails  
User currently offlineqantas077 From Australia, joined Jan 2004, 5861 posts, RR: 39
Posted (1 year 4 months 1 week 6 days 2 hours ago) and read 2958 times:

hi all,

just wondering if there is a problem with these or if they're still being sent. I have a few rejections and they all have personal on them but without the email I cannot see the advice. Is there a reason why I'd not be getting them?

thanks.


a true friend is someone who sees the pain in your eyes, while everyone else believes the smile on your face.
5 replies: All unread, jump to last
 
User currently offlineaussie18 From Australia, joined Jun 2005, 1753 posts, RR: 9
Reply 1, posted (1 year 4 months 1 week 5 days 18 hours ago) and read 2913 times:
AIRLINERS.NET CREW
PHOTO SCREENER

Hi,

There are issues with screening emails not being sent and received, Sometimes it works and other times they do not show, Only thing I can suggest is checking your spam folder to make sure they are not there.

If you check - Photographer's Corner and rejected photos it does quite often show the personal message as well after the listed rejected reasons.

Cheers Mark


User currently offlineqantas077 From Australia, joined Jan 2004, 5861 posts, RR: 39
Reply 2, posted (1 year 4 months 1 week 5 days 15 hours ago) and read 2895 times:

certainly not in the spam file as I have nothing in it...and the rejected list doesn't show any of the message.


a true friend is someone who sees the pain in your eyes, while everyone else believes the smile on your face.
User currently offlineThierryD From Luxembourg, joined Dec 2005, 2072 posts, RR: 51
Reply 3, posted (1 year 4 months 1 week 5 days 14 hours ago) and read 2890 times:
AIRLINERS.NET CREW
HEAD SUPPORT

This is sadly a quite common issue but something we are working on and while we made some progress it doesn't work for everybody.

Apart from checking your spam folder, as Mark suggested, you may also want to check with your email provider that they don't block emails from Airliners.net, because sometimes emails are blocked at the source and don't even make it to your spam folder.

Another option is to switch to another email account. Gmail and Yahoo are normally working fine with Airliners.net mails.

Also you might wanna check the Rejected photos page again as the personal messages should be listed there in the bottom right corner where it says " Reject reason"; the message is not highlighted or something so it is easy to miss but it should be there.

Should you have further questions, don't hesitate to contact us at support@airliners.net

Cheers,

Thierry



"Go ahead...make my day"
User currently offlineMUC_Spotter From Cayman Islands, joined Apr 2002, 156 posts, RR: 2
Reply 4, posted (1 year 4 months 1 week 2 days 15 hours ago) and read 2744 times:

Hi,

I went into several loops with Thierry regarding the same issue (thanks a lot for your patience!   ).
However, everything we tried did not work and in the end I switched to a gmail account that now forwards my eMail-messages.

Regards

Andreas


User currently offlinethierryd From Luxembourg, joined Dec 2005, 2072 posts, RR: 51
Reply 5, posted (1 year 4 months 1 week 2 days 5 hours ago) and read 2711 times:
AIRLINERS.NET CREW
HEAD SUPPORT

Quoting MUC_Spotter (Reply 4):
thanks a lot for your patience!  

Anytime, Andreas!   Would have loved to find an easier and quicker solution.

Thierry



"Go ahead...make my day"
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