qantas077 From Australia, joined Jan 2004, 5869 posts, RR: 39 Posted (1 year 6 months 2 weeks 1 day 10 hours ago) and read 3046 times:
just wondering if there is a problem with these or if they're still being sent. I have a few rejections and they all have personal on them but without the email I cannot see the advice. Is there a reason why I'd not be getting them?
a true friend is someone who sees the pain in your eyes, while everyone else believes the smile on your face.
aussie18 From Australia, joined Jun 2005, 1757 posts, RR: 9
Reply 1, posted (1 year 6 months 2 weeks 1 day 3 hours ago) and read 3001 times:
AIRLINERS.NET CREW PHOTO SCREENER
There are issues with screening emails not being sent and received, Sometimes it works and other times they do not show, Only thing I can suggest is checking your spam folder to make sure they are not there.
If you check - Photographer's Corner and rejected photos it does quite often show the personal message as well after the listed rejected reasons.
ThierryD From Luxembourg, joined Dec 2005, 2081 posts, RR: 51
Reply 3, posted (1 year 6 months 2 weeks 23 hours ago) and read 2978 times:
AIRLINERS.NET CREW HEAD SUPPORT
This is sadly a quite common issue but something we are working on and while we made some progress it doesn't work for everybody.
Apart from checking your spam folder, as Mark suggested, you may also want to check with your email provider that they don't block emails from Airliners.net, because sometimes emails are blocked at the source and don't even make it to your spam folder.
Another option is to switch to another email account. Gmail and Yahoo are normally working fine with Airliners.net mails.
Also you might wanna check the Rejected photos page again as the personal messages should be listed there in the bottom right corner where it says " Reject reason"; the message is not highlighted or something so it is easy to miss but it should be there.
Should you have further questions, don't hesitate to contact us at firstname.lastname@example.org
MUC_Spotter From Cayman Islands, joined Apr 2002, 157 posts, RR: 2
Reply 4, posted (1 year 6 months 1 week 5 days ago) and read 2832 times:
I went into several loops with Thierry regarding the same issue (thanks a lot for your patience! ).
However, everything we tried did not work and in the end I switched to a gmail account that now forwards my eMail-messages.