Jiggles From United Kingdom, joined Nov 2000, 56 posts, RR: 0 Posted (9 years 11 months 3 weeks 1 day 16 hours ago) and read 2141 times:
Hello,
I have just received my slides back from Fuji from the Champions League Day at MAN. Unfortunately some of them have a scratch across them about a quarter of the way up.
Not all slides are affected but about one in three and usually in small batches together. In some slides it goes right straight across the picture, in others only part.
Fuji say "Film received scratched. Found during process quality inspection"
I took five rolls on the day, all are affected in same way.
Can anyone suggest a remedy / pinpoint the problem?
I dont particularly want to send the camera away as I am going to Russia in two weeks and I dont think it will be back in time!
Jwenting From Netherlands, joined Apr 2001, 10213 posts, RR: 21 Reply 1, posted (9 years 11 months 3 weeks 1 day 15 hours ago) and read 2112 times:
Check the film compartment. There may be a small speck of dirt somewhere.
If it's not the entire roll scratched though I rather expect the lab.
That "quality inspection" can only be done after processing (obviously) so it's quite possible that something went wrong on their end and they try to deny blame by saying it was scratched before they got it.
MDL_777 From United States of America, joined Aug 2001, 267 posts, RR: 0 Reply 2, posted (9 years 11 months 3 weeks 1 day 10 hours ago) and read 2062 times:
I agree that it may be the lab. If there was something mechanically wrong with your camera, or there was some sort of defect, I would expect you would see that scratch on all of your slides.
One way to test for sure is to shoot a test roll of print film and take it to a one-hour place to get it developed. If the negatives have that same scratch, then there is a flaw with the camera. If not, then it's probably the lab.
Jiggles From United Kingdom, joined Nov 2000, 56 posts, RR: 0 Reply 4, posted (9 years 11 months 3 weeks 12 hours ago) and read 2021 times:
Thanks for the advice. I have cleaned the film compartment and I will shoot a roll of prints and see how the negs look. I rather suspect it was the lab's fault too!
Sponsor Message: 
From United Kingdom, joined Nov 2000, 56 posts, 
From Netherlands, joined Apr 2001, 10213 posts, 
From United States of America, joined Aug 2001, 267 posts, 
From , joined Dec 1969, posts, 
Printer friendly format 
