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Austrian Airlines Service  
User currently offlineSnn2003 From United States of America, joined May 2001, 298 posts, RR: 0
Posted (8 years 2 weeks 6 days 8 hours ago) and read 2964 times:

I was thinking of taking Austrian Airlines to Prague in December. How is the service and aircraft? The good, the bad, and the ugly..
Thanks
~Gage


One way, IAH-RTB please! No return ticket required.
6 replies: All unread, jump to last
 
User currently offlineTK787 From United States of America, joined Jan 2006, 4451 posts, RR: 12
Reply 1, posted (8 years 2 weeks 6 days 7 hours ago) and read 2947 times:

A year and a half ago, I took OS from JFK to Vienna and back. Both ways A330 service. Very good service, good IFE (including nose and bellycams), very good food (yes, actually it tasted good). Vienna was nice to transfer. But be careful, there is a lot of red in the cabin, from the seats to FAs uniforms.


[Edited 2006-10-03 01:26:53]

[Edited 2006-10-03 01:27:54]

User currently offlineChachu201 From New Zealand, joined Apr 2006, 857 posts, RR: 17
Reply 2, posted (8 years 2 weeks 6 days 7 hours ago) and read 2947 times:

I have never flown with them longhaul, but on short flights, theyre OK, with nice seats with 32 inches of leg room, decent punctuality, and friendly staff.

User currently offlineMacc From Austria, joined Nov 2004, 1054 posts, RR: 3
Reply 3, posted (8 years 2 weeks 6 days 6 hours ago) and read 2871 times:

actually there is a lot of green in the cabin. green carpet and different green seating. along with all red FAs (shoes, stocking, skirts, jackets). the designer should be shot without questioning.

else, the service on 330 is nice. just been on one today from YYZ. there wont be much of service on the vie - prg leg though.



I exchanged political frustration with sexual boredom. better spoil a girl than the world
User currently offlineDALelite From Switzerland, joined Jun 2000, 1770 posts, RR: 25
Reply 4, posted (8 years 6 days 9 hours ago) and read 2593 times:

go check www.airlinequality.com there you will find many comments on OS.

regards: DALelite



They loved to fly and it showed..
User currently offlineSwissgabe From Switzerland, joined Jan 2000, 5266 posts, RR: 33
Reply 5, posted (7 years 12 months 4 days 15 hours ago) and read 2535 times:

Just flew recently:
ZRH-VIE C 100
VIE-PVG C 332
PVG-VIE C 332
VIE-ZRH C F70

Excellent service and friendly staff on all four legs. Very good meal service. Entertainment system in C was basically the same as Y but bigger screens and cool headseat with noise reduction (but no on demand).
Seats on 332 are not yet as good as the new seats but still far better then other companies (eg. LH 744 in C).



Smooth as silk - Royal Orchid Service /// Suid-Afrikaanse Lugdiens - Springbok
User currently offlineKelebek From Austria, joined Oct 2006, 60 posts, RR: 0
Reply 6, posted (7 years 12 months 2 days 9 hours ago) and read 2488 times:

Quoting TK787 (Reply 1):
But be careful, there is a lot of red in the cabin, from the seats to FAs uniforms.

DEFINITELY!!
Red shoes, red stockings, red trousers, red top  Silly
for my taste: terrible *g*
But that's not the FA's decicion, so they really do a great job.
I always felt them to be really friendly, obliging and well-trained.
Actually for OS FA's till some years ago the A-levels was a must-have.
Now they put that away (which is really okay for my taste) but just to give you an impression...

Actually the new livery of the planes (Austrian Airlines -> Austrian), blue accents look quite good for my taste.

And even I really think the FAs are all working really profession (so do the pilots) they are not that strict like I saw it at LH.
So if you've got a wish which is maybe a little bit more than standard-service you should also get it done.
I remember one time when i was on a shorthaul Economy-Flight (i think it was VIE-FRA, can't remember exactly) in times where you still got a warm meal on those short flights: I was soo hungry so I asked if it would be possible to get another meal  Silly The FA took a look at the gallery and just served me one some seconds later - without any extra-charge. I guess (maybe i am wrong) this would be more difficult at LH cuz german people tend to strictly keep to rules more than a common austrian person.  Smile (actually i got such a wish denied in an LH flight even i saw there were some meals left extra to the crew meals. Being less strict for sure does not apply on safety issues!

so have a good flight with OS  Smile


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