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Gifts And/or Tips For FAs  
User currently offlineBuck3y3nut From United States of America, joined Jul 2006, 879 posts, RR: 0
Posted (7 years 9 months 2 weeks 3 days 22 hours ago) and read 5167 times:

I recently read an article in the magazine: Budget Travel.

http://www.budgettravelonline.com/bt...le/2006/09/07/AR2006090701127.html

The article was titled Confessions of an ex FA. Well this FA pretty much told the readers not to ever press the Call FA button as that kind of pisses them off a little bit. The FA also said that occassional tips are appreciated and that FAs are not allowed to accept tips the first time but if the passenger "insists" then they can accept it. Another point the article made is that upon boarding, when most have boarded, you go to the FA and give them a box of chocolates or something by saying, "here, this is something for the crew" since they are "sick" of the same airline food over and over.

Now, is this really acceptable? What would a person accomplish by tipping the FA or giving a box of chocolates to teh entire crew??

37 replies: All unread, showing first 25:
 
User currently offlineFlyMatt2Bermud From United States of America, joined Jan 2006, 563 posts, RR: 7
Reply 1, posted (7 years 9 months 2 weeks 3 days 20 hours ago) and read 5157 times:

Quoting Buck3y3nut (Thread starter):
What would a person accomplish by tipping the FA or giving a box of chocolates

Let me tell you. If you travel and arrive at your cozy hotel, your bellman will delivery your baggage to your room sometime after your arrival. Typically the bellman will expect $1 per bag. Certainly you are not obliged but yet it is still expected. If the hotel catches fire while the bellman is headed to your room, keep in mind he is not trained or obligated to find you and assist you out of the hotel should the fire alarm sound.

On the other hand, professional flight attendants are trained and regularly tested both hands on and written tests on their knowledge and duties in the event of an emergency. This is for your safety. In the meantime, the airlines use these angels to perform safety demonstrations, serve drinks & beverages, sell items at times and generally keep the peace in their cabin. Albiet with no expectation for any type of renumerations except their pay.

I detest this. Every flight I board, prior to taking my seat I go to every flight attendant station, delivery every flight attendant a package of M&M peanuts and thank them for being there for my safety. Then I move on in search of the next attendant.

It may seem silly, but for less than $4 to take care of the entire crew (unless I'm on a jumbo jet) I get the gratification of hearing statements like "Wow, you made my day" or "Are you serious? What seat are you sitting?" Suddenly, I establish myself as their preferred passenger, which in itself has its advantages.

Thank you to all the F/A's, see you next trip!!



"When once you have tasted flight, you will forever walk the earth with your eyes turned skyward" Leonardo Da Vinci
User currently offlineBuck3y3nut From United States of America, joined Jul 2006, 879 posts, RR: 0
Reply 2, posted (7 years 9 months 2 weeks 3 days 18 hours ago) and read 5148 times:

that's a nice example. That's why I'm wondering, if you do travel in a jumbo jet, do you go find the head purser and give a "box of nice chocolates" for the entire crew? What do you do in case of a jumbo jet??? or like you said, go find each FA and thank them. I know it's a very nice gesture. I usually shake my hand and thank them for a safe flight after they land. But that's about it. I think I might do that on my next flight; although its a transatlantic on a jumbo jet. So, I guess I will board towards the end and give my "present" to the crew upon entering the aircraft.

[Edited 2006-10-17 04:43:16]

User currently offlineFlyMatt2Bermud From United States of America, joined Jan 2006, 563 posts, RR: 7
Reply 3, posted (7 years 9 months 2 weeks 3 days 7 hours ago) and read 5127 times:

Quoting Buck3y3nut (Reply 2):
I usually shake my hand and thank them for a safe flight after they land.

We landed in Guayaquil, Ecuador for a quick turn for refueling on an air ambulance flight. The kind fueler approached me during my walkaround inspection and kept saying "teep, teep." I asked our ramp agent what he was saying and I was told the guy was asking for a tip. So $20 and a pack of M&M's for the fueler and we're numero uno in the fueling sequence!

O.K. There are many interpretations of the word "TIP". My favorite is that it stands for "To Insure Performance." You indicate you like to thank the flight attendants after the safe flight, that's good! My approach is to acknowledge them in advance, you establish that you are one of their favorite passengers on this leg. It might sound crazy, but I try to put myself in their shoes for a moment. I just can't imagine looking after literally hundreds of passengers each work day without spurs on my boots. Of those passengers I can only imagine the multitude of emotions that are aboard. Happy, sad, nice, mean, excited, somber and the list goes on. So why leave it to the flight attendant until after the flight to figure out you were one of the good ones.

I think if you appreciate them you should show them in advance and reap the rewards enroute! By that I mean, your gift will stimulate a few of the F/A's interest, so when they get a minute they will engage you in conversation. You'll think you went back in time to the days before the airlines came up with their "All Seats Full" policy in the forward class.

One last thing, oops, "Sir, you're bag is 51 lbs there and our policy is we will have to charge for that unless you can remove some items." I will absolutely guarantee if you pull out a package of M&M Peanuts and ask if they think that is enough, it won't matter if you're 20 lbs over. I say this from experience not theory.

It's simply human nature and the fact that most people appreciate genuine acts of kindness and if your agent or flight attendant is empowered to give a little extra as necessary consider yourself necessary!



"When once you have tasted flight, you will forever walk the earth with your eyes turned skyward" Leonardo Da Vinci
User currently offlineFlyMatt2Bermud From United States of America, joined Jan 2006, 563 posts, RR: 7
Reply 4, posted (7 years 9 months 2 weeks 3 days 7 hours ago) and read 5121 times:

Quoting Buck3y3nut (Reply 2):
What do you do in case of a jumbo jet???

There are two ways to handle travelling on a jumbo. You can either board early and try to give out about 14 packages of M&M's but with 250+ pax it is pretty rushed during boarding and they will probably forget that you were the one who gave the chocolates.

The other method which I think is best is to go ahead and take your seat and then when you determine who is in your cabin start distributing them as they pass. In that case, I just raise the package and say "hey, I missed you earlier but here is a little gift for your break!"

This has turned my airline travel experience from the equivalent to a bus ride to a much more pleasurable trip.

Do this and post your results here!



"When once you have tasted flight, you will forever walk the earth with your eyes turned skyward" Leonardo Da Vinci
User currently offlineIAHFLYR From United States of America, joined Jun 2005, 4790 posts, RR: 22
Reply 5, posted (7 years 9 months 2 weeks 3 days 4 hours ago) and read 5108 times:

Quoting FlyMatt2Bermud (Reply 4):
Do this and post your results here!

I do like your style....I have used a slightly different approach though.....yours is much cheaper but maybe not as fun!  Smile

Get to know the flying attendants, if you happen across them or other airline employees around town or during one of their layovers, a drink or so for them sure goes a long way for letting them know you recognize and appreciate them, now I didn't say get them pie faced, but it really puts a smile on their face when you do something nice for them....pretty simple I find.

Example.......CO President's Club, one of the employees I'd see often while checking into the club, very friendly lady....one afternoon was at a local dinning establishment for a late lunch, saw her and one of her co-workers there having wine and lunch. All I did was ask the bartendress to buy them a round from me to which she did.........they both thanked me as I thanked them for their help many times and being so nice always to me and traveling companion. Well low and behold a week later, a flight was delayed, they knew I was in the club and paged me, asked if we would like to change to another flight as this one most likely would cancel for mx, said for sure, got our seats in Row 1, okay so we were in Row 3 of the other flight, but they didn't have to do that nor did they for others in the club waiting for the original flight. There are other times I've been more than adequately taken care of above and beyond as well.

So yes, thank you to all the employees again of the airlines, and those who are there to keep us safe in times of emergency, hopeful that they don't ever have to do that.  Smile



Any views shared are strictly my own and do not a represent those of any former employer.
User currently offlineDaleaholic From UK - England, joined Oct 2005, 3207 posts, RR: 13
Reply 6, posted (7 years 9 months 2 weeks 3 days 1 hour ago) and read 5099 times:

Quoting FlyMatt2Bermud (Reply 4):

Personally I think what you do is fantastic, I'm sure that those few pieces of chocolate can raise spirits very high! I may have to try it sometime!

BUT... what if this became the norm? I'm just speaking hypothetically here. Wouldn't have the same impact.

Thanks for sharing though! sounds as if the F/A's really appreciate stuff like that, and lets be honest, what is $5 or so?

Thanks



Religion is an illusion of childhood... Outgrown under proper education.
User currently offlineBuck3y3nut From United States of America, joined Jul 2006, 879 posts, RR: 0
Reply 7, posted (7 years 9 months 2 weeks 3 days 1 hour ago) and read 5093 times:

thank you again for your tips. I will definately try that on my next flight. It's on VS so we shall see what happens. So what do you say to your agent? You mentioned the 51lb theory. Do you just yank out the peanut m&m bag and tell them, "here, this is something for your break time. I really appreciate the hard work you put." Something along those lines? I just can't picture them accepting it while you are checking in with a line of people behind you.  Smile
but I will definately try this approach of chocolates. $5 - $10 isn't that much when I've already spent close to $1500 on air tickets alone!!!


User currently offlineFlyMatt2Bermud From United States of America, joined Jan 2006, 563 posts, RR: 7
Reply 8, posted (7 years 9 months 2 weeks 2 days 9 hours ago) and read 5059 times:

Quoting Buck3y3nut (Reply 7):
So what do you say to your agent? You mentioned the 51lb theory. Do you just yank out the peanut m&m bag and tell them, "here, this is something for your break time.

If the bag is over weight I act a bit embarrassed like they caught me. Then I remove the bag of M&M peanuts and hand it to them and ask "Do you think this will do?"

Quoting Daleaholic (Reply 6):
the F/A's really appreciate stuff like that, and lets be honest, what is $5 or so?



Quoting Buck3y3nut (Reply 7):
$5 - $10 isn't that much when I've already spent close to $1500 on air tickets alone!!!

You know, many people will disagree. They argue til they are blue in the face that it should NOT be necessary. So just smile at them as you sip your drink in the emergency exit row as the aircraft pushes back!



"When once you have tasted flight, you will forever walk the earth with your eyes turned skyward" Leonardo Da Vinci
User currently offlineBuck3y3nut From United States of America, joined Jul 2006, 879 posts, RR: 0
Reply 9, posted (7 years 9 months 2 weeks ago) and read 4991 times:

I will definately try this and let you know how it worked out. For now, I have to call VS and/or Orbitz to re-book me because BD has cancelled it's LHR-BOM route...

User currently offlineZKEOJ From New Zealand, joined Feb 2005, 1006 posts, RR: 6
Reply 10, posted (7 years 9 months 1 week 6 days 16 hours ago) and read 4979 times:

Quoting Daleaholic (Reply 6):
BUT... what if this became the norm? I'm just speaking hypothetically here. Wouldn't have the same impact.

And who would eat 350 packs of M&Ms?????


User currently offlineCrjflyer35 From United States of America, joined Nov 2005, 668 posts, RR: 2
Reply 11, posted (7 years 9 months 1 week 6 days 13 hours ago) and read 4973 times:

I did something along the same lines last Christmas. I was flying home on leave from Korea to Chicago, and a buddy who works for AA hooked me up with a D3 pass in First class from NRT to ORD. It was on Dec. 22nd, so I got a christmas card and a huge box of Godiva chocolates for the crew which I gave to the FA's after finding me seat up front. They thought it was the coolest thing, and everyone,even the 4 pilots, made it a point to come back and say thanks...very cool.


Ok, wait for the RJ to pass, cleared to push tail south Mike, and you're cleared to spin #2 in the push.
User currently offlineLamedianaranja From Venezuela, joined Nov 2004, 1246 posts, RR: 21
Reply 12, posted (7 years 9 months 1 week 4 days 12 hours ago) and read 4935 times:

I've been working on the ground for many years but I still remember that one guy who gave me a huge box of after-dinnner-mints when I assured him I'd do everything to make sure his friend who was coming from another flight would make the connection with him. I waived the 'gate closes 10 min. before departure rule' and they were ever so grateful.

I would never accept money but my kid who is a courtesy car driver does. But he tells the passengers it's because he's still growing so is always hungry and every break actually goes to the airport restaurant to buy a pig-in-a-blanket snack which are nowhere better than at AMS Schiphol airport  Big grin

When I accept non-rev passengers at the gate I would really appreciate something every once in a while because I see huge boxes of nice chocolates being handed to the F/A in charge but the one who wheedled that jumpseat out of them was me!



I wish that all skies were orange and blue!!
User currently offlineDaleaholic From UK - England, joined Oct 2005, 3207 posts, RR: 13
Reply 13, posted (7 years 9 months 1 week 4 days 11 hours ago) and read 4931 times:

Quoting ZKEOJ (Reply 10):
And who would eat 350 packs of M&Ms?????

 Silly I'm sure there could be somebody! I just mean like if one person on every flight ended up doing it, it would lose its special meaning, if you get me  Silly  rotfl 

Thanks



Religion is an illusion of childhood... Outgrown under proper education.
User currently offlineFlyMatt2Bermud From United States of America, joined Jan 2006, 563 posts, RR: 7
Reply 14, posted (7 years 9 months 1 week 3 days 21 hours ago) and read 4910 times:

Quoting Lamedianaranja (Reply 12):
I would really appreciate something every once in a while

Certainly CSA's should not be left out when it comes to some acknowledgement of appreciation. It's human nature that most people "would really appreciate something every once in a while!" Really, call it whatever you want. Pay it forward, it doesn't matter. But I am a firm believer in what goes around, comes around!
When someone says "you made my day!" for a pack of M&M's.
I challenge you, take this message, test it and pass it on!
P.S. Next time I get to Venezuela, Lamedianaranja you're on the top of my list!



"When once you have tasted flight, you will forever walk the earth with your eyes turned skyward" Leonardo Da Vinci
User currently offlineUnited_fan From United States of America, joined Nov 2000, 7456 posts, RR: 7
Reply 15, posted (7 years 9 months 1 week 3 days 20 hours ago) and read 4907 times:

I've also read that FA's appreciated a Starbucks $5.00 gift card. This way they appreciated it and are not afraid to use it due to possible poisoning or fowl-play. Heck,on a 717 flight it would only cost you like $25 . Around Christmas,I think it would be a nice touch.


'Empathy was yesterday...Today, you're wasting my Mother-F'ing time' - Heat.
User currently offlineBuck3y3nut From United States of America, joined Jul 2006, 879 posts, RR: 0
Reply 16, posted (7 years 9 months 1 week 3 days 19 hours ago) and read 4898 times:

now, i got the check-in agent, the gate agent and the FA's. This is something I will definately try out. My bags won't be overweight at all (probably underweight), but something along the lines of:
"here's a little something for your break. i really appreciate the hard work you put in to get us where we want to go"
I don't know, something like that that doesn't make them feel awkward.


User currently offlineLamedianaranja From Venezuela, joined Nov 2004, 1246 posts, RR: 21
Reply 17, posted (7 years 9 months 1 week 3 days 3 hours ago) and read 4882 times:

Quoting FlyMatt2Bermud (Reply 14):
P.S. Next time I get to Venezuela, Lamedianaranja you're on the top of my list!

It might have to be AMS but I feel honoured all the same  Cool At your service!



I wish that all skies were orange and blue!!
User currently offlineSK601 From Belgium, joined Jun 2005, 976 posts, RR: 4
Reply 18, posted (7 years 9 months 1 week 3 days 2 hours ago) and read 4876 times:

Quoting FlyMatt2Bermud (Reply 8):
Then I remove the bag of M&M peanuts and hand it to them and ask "Do you think this will do?"

When I worked as a check-in agent, I hated such things! It's kind of bribery!

Quoting Lamedianaranja (Reply 12):
When I accept non-rev passengers at the gate I would really appreciate something every once in a while

I'll keep that in my mind  Wink

Quoting Lamedianaranja (Reply 12):
pig-in-a-blanket snack

Would that translate into Dutch as "saucijzenbroodje" ?? I love those as well. The donuts and "kaasbroodjes" (cheese roll) are also "LEKKER"  snaggletooth 


User currently offlineDALelite From Switzerland, joined Jun 2000, 1770 posts, RR: 25
Reply 19, posted (7 years 9 months 1 week 2 days 23 hours ago) and read 4867 times:

I do like the idea off handing out gifts to the crew. perhaps one day i will might try too.
What i used to do so far is thanking them at the end of the flight and telling them MY way off how i appreciated the flight with them.
I will not post my words for i have made that up years ago , thinking of a ad
campaign. The crew always is stunned.

regards: DALelite



They loved to fly and it showed..
User currently offlineUsair320 From United States of America, joined Nov 2003, 991 posts, RR: 2
Reply 20, posted (7 years 9 months 1 week 2 days 21 hours ago) and read 4864 times:

When i flew PHL-FCO on Christmas eve 2003(A330 on US) I gave our crew some candycanes but on normal occasions I do not give gifts at all.

User currently offlineFlyMatt2Bermud From United States of America, joined Jan 2006, 563 posts, RR: 7
Reply 21, posted (7 years 9 months 1 week 2 days 18 hours ago) and read 4855 times:

Quoting SK601 (Reply 18):
When I worked as a check-in agent, I hated such things! It's kind of bribery!

How about we call it "kind bribery?"

So you hated it. From my recollection, you would be the first one to mention it that way directly at least. If FA's or CSR's ever give even the slightest indication that they think my style is odd, I cease immediately. My intent has never been to make anyone feel uncomfortable actually it is quite the contrary.



"When once you have tasted flight, you will forever walk the earth with your eyes turned skyward" Leonardo Da Vinci
User currently offlineShamrock_747 From , joined Dec 1969, posts, RR:
Reply 22, posted (7 years 9 months 1 week 2 days 4 hours ago) and read 4832 times:

I would be very suspicious if a passenger presented gifts/candy to myself and my colleagues during boarding.

I think it's great when passengers offer their thanks and say they enjoyed the service. Personally I very much appreciate such comments, particularly when the flight has been hard work. However, to say 'thank you for being here for my safety' and offer a gift before the crew have had any interaction with the passenger is quite creepy in my opinion.


User currently offlineFlyMatt2Bermud From United States of America, joined Jan 2006, 563 posts, RR: 7
Reply 23, posted (7 years 9 months 1 week 2 days 2 hours ago) and read 4825 times:

Quoting Shamrock_747 (Reply 22):
However, to say 'thank you for being here for my safety' and offer a gift before the crew have had any interaction with the passenger is quite creepy in my opinion.

You know, when you look at this from one perspective, I agree with you totally. It is definately a creepy thing. If I were in your position, I too, would think "Oh crap, what is this guy up to" and then probably notify the Captain that there is a weirdo aboard.

But really, I'm one of those outgoing people that will listen to anybody, never met a stranger type. Back before 9/11 when passenger tolerance was way out of control, I started offering the gifts because I was tired of watching some passengers giving the FA's hell for things totally beyond their control. So I would find myself interrupting these rages simply by acknowledging the flight attendant. Basically, it was a noninvasive method of disarming the passengers anger and forcing them to hush. Now don't get me wrong, I did not interrupt situations that I knew I should avoid, I chose my battles that I was confident I would win. It didn't happen often and I didn't look for trouble. Yet, the response and gratitude was so overwhelmingly positive that I found out genuinely paying it forward was a nice touch. Over the years, discovered that about 95% of FA's considered an unopened package of M&M Peanuts as a genuine and reasonably acceptable gift.

Your point is well taken and now I wonder if I should have responded to this thread in the first place. Funny how some things can be interpreted in different ways.



"When once you have tasted flight, you will forever walk the earth with your eyes turned skyward" Leonardo Da Vinci
User currently offlineKelebek From Austria, joined Oct 2006, 60 posts, RR: 0
Reply 24, posted (7 years 9 months 1 week 1 day 23 hours ago) and read 4818 times:

I think it's really a very friendly nice thing to tip the FAs.
It will put a smile on their face and shows some respect to there not always so easy work. Additionally it will for sure let you feel like a prefered guest.

On the other hand (and this may also result out of traditions) it would be very very strange here in Austria if somebody tips a FA.
I can't imagine that at all and also never saw it, though I fly a lot.
It would really make them look very suspicious at you, maybe not thinking you want to poison them but maybe think you are eighter a little bit strange or you don't have got so much success with girls  Silly
But I experienced that greeting them nicely, giving them a smile or a nice phrase really makes them smiling too and also improves your feeling on board in a way where you feel like a prefered client.
Actually I think FAs here would not be so happy with you hurrying around the whole aircraft giving out gifts, they really prefer everything is seated quickly and boarding works fine.
Where I personally wouldn't find tiping as "strange" is in first class but there normally the service is unique and normally there are like 3-5 other guests in first class so to be a prefered client is not really difficult.

But I think this Topic really really depends on countries and traditions.
My girlfriend (she is from Belgium) told me that there it common to TIP at all, not even in restaurants, taxi, etc. this is quite standard in Austria. So it would be interesting if somebody from belgium could tell us his thoughts about tipping FA's  Wink


25 Post contains images A340600 : Um, was that a joke? lol That's a bit far IMO, I just wouldn't eat the chocolates but say a nice thankyou and smile, Sam
26 Post contains images QXatFAT : Man FlyMatt2Bermud, are you a M&M rep or do you just go to Costco and buy 10 boxes of these things? On my international flights (Mostly with DL to Br
27 FlyMatt2Bermud : Your way of passing it around is exactly what I'm talking about. People appreciate little gifts and really there is probably more emphasis on the fac
28 QXatFAT : Awesome me too haha. I love my big thing of Granola! Sorry if I offended you with the comment. I just thought it was funny that you have the M&Ms com
29 Dimoko : here is my question then, where is the best place in ORD to find a nice box of chocolates?
30 Post contains images Buck3y3nut : pretty soon, we'll have a lot of a.netters handing out boxes of chocolates on their flights due to this thread Just kidding. it's a really nice gestur
31 Post contains images QXatFAT : Yeah and wouldnt that be funny if A.netters gave it out with a little A.net logo somewhere on it or your user name. Then you would get an FA who woul
32 FlyMatt2Bermud : Hey I think you are onto something. Next time I'm in Belgium, I will check out setting up an a.netter chocolate distributorship. I guess I'll have to
33 Post contains images 2H4 : For the sake of accuracy, make sure the Non-Av chocolate bars are filled with nuts. 2H4
35 Post contains images Lamedianaranja : Yeah, I picked up that expression right here on a.net, a while ago there was someone raving about those things at SPL. My weakness are the chocolate
36 Post contains images QXatFAT : Haha nice Well I do make a mean almond rocha mean = good. But the next flight that I am on I will make sure that I will give them the chocolates with
37 Post contains images Lamedianaranja : Someone heard me! Today handling CZ346 @SPL passengers and catering staff regaled us with chocolates, cookies and cute little Evian water bottles
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