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Very Impressed With Alaska  
User currently onlineMSYtristar From United States of America, joined Aug 2005, 6514 posts, RR: 51
Posted (7 years 8 months 2 weeks 4 days 14 hours ago) and read 3462 times:

No, this isn't a trip report, just a general opinion....

I just finished two legs on AS (LAX-SEA and SEA-MCO) and I have to say I was impressed...with just about everything.

The 739 on LAX-SEA was spotless, and the leather seats were probably the most comfortable coach seats that I've ever had the honor to sit in.

The 738 (in the AlaskaAir.com livery) was maybe even nicer, with those winged leather headrests.

Service was very hospitable, as well. All in all, I give them an "A+".

Believe you me, I'll make an effort to fly them whenever I can.

Nice job, AS. And I expect SEA-MSY nonstop to begin within 6 months.  Wink

22 replies: All unread, jump to last
 
User currently offlineN31029 From United States of America, joined Sep 2006, 101 posts, RR: 2
Reply 1, posted (7 years 8 months 2 weeks 4 days 14 hours ago) and read 3437 times:

Quoting MSYtristar (Thread starter):
I was impressed...with just about everything.

Hi MSYtristar.

Nice to meet another L-1011 fan, by the way.  Smile

Regarding your comments - and experiences - mine have been similar. I've been very impressed with their overall operation.

I'm not sure if they still do this, but, on my last lunch flight with them - which included a boxed meal - they included a small prayer card. For me this was an especially impressive touch.

Alaska - the state - is one of the most beautiful and grand of them all, and, I get the impression that the people of the favorite son carrier want their airline to receive similiar accolades.

It appears they are succeeding.

Blessings, N31029



John 3:16
User currently offlineBicoastal From , joined Dec 1969, posts, RR:
Reply 2, posted (7 years 8 months 2 weeks 4 days 13 hours ago) and read 3404 times:

Quoting N31029 (Reply 1):
I'm not sure if they still do this, but, on my last lunch flight with them - which included a boxed meal - they included a small prayer card. For me this was an especially impressive touch

Which is why I will never fly them again. I don't believe in God. I buy a seat, not a way of life or religious beliefs. I have nothing against those who do believe, but I'm not one of them and I don't want to fly an airline that can't keep its religious beliefs private. I have other choices to fly and I do. Alaska Arlines...never again.


User currently onlineMSYtristar From United States of America, joined Aug 2005, 6514 posts, RR: 51
Reply 3, posted (7 years 8 months 2 weeks 4 days 13 hours ago) and read 3382 times:

Quoting N31029 (Reply 1):
I'm not sure if they still do this, but, on my last lunch flight with them - which included a boxed meal - they included a small prayer card. For me this was an especially impressive touch.

They only served pretzels on LAX-SEA, and there was no prayer card to be found.


User currently onlineMSYtristar From United States of America, joined Aug 2005, 6514 posts, RR: 51
Reply 4, posted (7 years 8 months 2 weeks 4 days 13 hours ago) and read 3379 times:

Oh yea, almost forgot, that Alaska amber beer was amazingly good. I'd fly them again just for that. Mmm, mmm, mmm.

User currently offlineWNCrew From United States of America, joined Jun 2006, 1430 posts, RR: 10
Reply 5, posted (7 years 8 months 2 weeks 4 days 13 hours ago) and read 3365 times:

Quoting Bicoastal (Reply 2):

Which is why I will never fly them again. I don't believe in God. I buy a seat, not a way of life or religious beliefs. I have nothing against those who do believe, but I'm not one of them and I don't want to fly an airline that can't keep its religious beliefs private. I have other choices to fly and I do. Alaska Arlines...never again.

"HEAVEN" forbid you ignore it. I like how if you don't beleive then everyone else is supposed to shut up and hide their faith so they don't offend you. Just b/c the company hands you a card you can CHOOSE to throw away it has nothing to do with their service, aircraft etc.



ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
User currently offlineBicoastal From , joined Dec 1969, posts, RR:
Reply 6, posted (7 years 8 months 2 weeks 4 days 13 hours ago) and read 3360 times:

Quoting WNCrew (Reply 5):
"HEAVEN" forbid you ignore it

I do ignore it. I don't fly Alaska. Don't flame me for making a choice. It's their choice to put a card on flights. I don't oppose Alaska's right. I just don't want to be part of it.


User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 60
Reply 7, posted (7 years 8 months 2 weeks 4 days 13 hours ago) and read 3352 times:

I've flown AS only twice from SNA-OAK..service was good........but I will be flying AS OAK-SEA and SNA-OAK in a couple of weeks, I'm quite excited about it..


"Up the Irons!"
User currently offlineWNCrew From United States of America, joined Jun 2006, 1430 posts, RR: 10
Reply 8, posted (7 years 8 months 2 weeks 4 days 12 hours ago) and read 3324 times:

Quoting Bicoastal (Reply 6):

I do ignore it.

If you ignored it you wouldn't have felt it necessary to post your comments. Someone on here was commenting on what a great experience they had on AS....end of story. The theme of the thread was positive and was going such until you decided to let EVERYONE know that you don't beleive in God and you don't agree with their practice and just because of THAT you'll never fly again. Yep, I'd say that's ignoring the issue.



ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
User currently offlineFalcon flyer From United States of America, joined Jul 2000, 1323 posts, RR: 0
Reply 9, posted (7 years 8 months 2 weeks 4 days 12 hours ago) and read 3310 times:

Quoting N31029 (Reply 1):
I'm not sure if they still do this, but, on my last lunch flight with them - which included a boxed meal - they included a small prayer card. For me this was an especially impressive touch.

Really ? I can tell you that, knowing this, it's enough for me not to choose to fly Alaska either. I'm surprised to hear that and feel its extremely inappropriate. I have a problem with a person or organization forcing their beliefs down my throat. I don't force mine down anyone else's. I would appreciate that same courtesy.



My definition of cool ? Not trying so hard to be cool.
User currently offlineCactus739 From United States of America, joined Jan 2004, 2439 posts, RR: 31
Reply 10, posted (7 years 8 months 2 weeks 4 days 12 hours ago) and read 3307 times:

Quoting Bicoastal (Reply 2):
Which is why I will never fly them again. I don't believe in God. I buy a seat, not a way of life or religious beliefs. I have nothing against those who do believe, but I'm not one of them and I don't want to fly an airline that can't keep its religious beliefs private. I have other choices to fly and I do. Alaska Arlines...never again.

Drama queen much?



You can't fix stupid.... - Ron White
User currently offlineWNCrew From United States of America, joined Jun 2006, 1430 posts, RR: 10
Reply 11, posted (7 years 8 months 2 weeks 4 days 12 hours ago) and read 3307 times:

Quoting Falcon flyer (Reply 9):
I don't force mine down anyone else's. I would appreciate that same courtesy.

By telling a company/person that you don't want them even "expressing" their beleifs around you (which is this case is very simply the existence of a card, no words, no sermon, nothing said...) you're not "forcing" them to conform to your OWN beleifs? Hmmm....



ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
User currently offlineChugach From United States of America, joined Dec 2004, 1041 posts, RR: 2
Reply 12, posted (7 years 8 months 2 weeks 4 days 12 hours ago) and read 3302 times:

AS gets a lot of flak from a lot of Alaskans; if you doubt me, just witness a debate between ANCflyer and EA CO AS. Personally, I am of the opinion that air transportation to, from, and in Alaska would be a lot worse off without AS. Name me one other major airline that would want to put a hub in ANC in this day and age of travel. Flying them as often as I do (40,000 miles a year, roughly), I'll get delayed or cancelled every now and then like every other airline, but what keeps me coming back and happy is that in the end, they always take care of me.

Case in point: A few weeks ago I was on AS 808, ANC-SEA. I was on the waitlist for first class; I was told that first had checked in full. I took my coach seat, 7F. Just before the door closed, the gate agent came down the jetway and called out my name over the intercom of the aircraft. I made my way to the front, where the agent pointed at seat 1C and asked me, verbatim, "Will this work, sir?"

Abso-freakin-lutely.



GO ROCKETS
User currently offlineChugach From United States of America, joined Dec 2004, 1041 posts, RR: 2
Reply 13, posted (7 years 8 months 2 weeks 4 days 12 hours ago) and read 3293 times:

Quoting Bicoastal (Reply 6):



Quoting Falcon flyer (Reply 9):

Yeah, AS is the Jerry Falwell of airlines by having a phrase and a nice picture on something the size of a business card, on a product that is barely even served in coach anymore.

I respect the beliefs of others, but it astounds me that somebody would refuse to fly an airline because of it.



GO ROCKETS
User currently offlineWNCrew From United States of America, joined Jun 2006, 1430 posts, RR: 10
Reply 14, posted (7 years 8 months 2 weeks 4 days 12 hours ago) and read 3287 times:

...and my point isn't that one side is right or wrong....but that people seem to miss that one stifling the other or vise versa...is the SAME practice. So, look at what you're actually expecting/asking of people and make sure it's not hypocritical.


ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
User currently offlineRoadrunner165 From United States of America, joined Oct 2000, 873 posts, RR: 9
Reply 15, posted (7 years 8 months 2 weeks 4 days 11 hours ago) and read 3281 times:

Alaska Airlines overall provides great service. Its been a little rough over the past few years with the menzies, but I think things are going to improve with time.

(begin rant) Wow! I'm amazed that someone would actually use a prayer cards as an excuse not to fly Alaska Airlines. If you don't like prayer cards and find them offensive, don't read them. To say that you will not fly Alaska because of a small pointless card only shows how in mature you really are. Big kids in the real world do not make big deals out of such little pointless things. Get over it, and move on... (end rant)

Adam


User currently offlineDesertAir From Mexico, joined Jan 2006, 1457 posts, RR: 0
Reply 16, posted (7 years 8 months 2 weeks 3 days 2 hours ago) and read 3256 times:

For five years I flew AS from OAK to PDX about 8 times a year. I can remember only a couple of delayed flights. Pre 9/11 their in-flight cabin service featured sweet rolls in the morning and a decent sandwhich in the evening. Their planes were always clean and the staff friendly. I burnt off my last Milage Plan award last summer on a trip from LAX to Loretto, Baja California. Once again I found them very pleasant to fly. The only negative is their LAX terminal area.

User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9464 posts, RR: 52
Reply 17, posted (7 years 8 months 2 weeks 2 days 17 hours ago) and read 3243 times:

Quoting N31029 (Reply 1):
Alaska - the state - is one of the most beautiful and grand of them all, and, I get the impression that the people of the favorite son carrier want their airline to receive similiar accolades.

Alaska Airlines has a lot of influence from Alaskan culture, but it still is a Seattle based airline, and the vast majority of employees are from Washington, Oregon or California. Many Alaskans hate AS since it charges high fares for many routes that it has a monopoly in since you can't really get anywhere but ANC in Alaska unless you fly AS.

Quoting Falcon flyer (Reply 9):
Really ? I can tell you that, knowing this, it's enough for me not to choose to fly Alaska either. I'm surprised to hear that and feel its extremely inappropriate. I have a problem with a person or organization forcing their beliefs down my throat. I don't force mine down anyone else's. I would appreciate that same courtesy

I am not a Christian, but I don't find the small cards to be that inappropriate. They are discrete and placed on the corner of the tray. They are just a quotation on a small card. It doesn't really force beliefs, but is something uplifting and it can help take your mind off of the flight and think about something else. Are you the type of person that will avoid having dinner at someone's house because they say grace? I know I just sit quietly and listen in such a situation. I think the card on that AS provides is similar. They are showing that they care more about you than just a meaningless passenger, but rather you are a person and you might appreciate something uplifting to go with your meal.

However I find it a little weird that a Seattle based airline is the one that has prayer cards. Seattle is probably one of the least theistic cities in the entire United States. I would expect something like that from an airline like DL, AA or WN, which are all based in more conservative parts of the country.



If you have never designed an airplane part before, let the real designers do the work!
User currently offlineAlaska737 From United States of America, joined Feb 2006, 1063 posts, RR: 5
Reply 18, posted (7 years 8 months 2 weeks 2 days 16 hours ago) and read 3238 times:

Quoting Falcon flyer (Reply 9):



Quoting Bicoastal (Reply 2):

so if your walking off the plane and the pilot says "God bless" or if you sneeze and the flight attendant says "God bless you" i suppose you wont fly on those airlines either. right common courtesy and extra effort is such a pain in the butt  Yeah sure


User currently offlineANCFlyer From , joined Dec 1969, posts, RR:
Reply 19, posted (7 years 8 months 2 weeks 2 days 16 hours ago) and read 3238 times:

Quoting MSYtristar (Reply 4):
Oh yea, almost forgot, that Alaska amber beer was amazingly good.

Not bad at all . . .  bigthumbsup 

Quoting Bicoastal (Reply 2):
Quoting N31029 (Reply 1):
I'm not sure if they still do this, but, on my last lunch flight with them - which included a boxed meal - they included a small prayer card. For me this was an especially impressive touch

Which is why I will never fly them again. I don't believe in God.

Ha Ha Ha, pretty shallow if your only disqualifier for flying an airline is prayer card on the tray . . .  sarcastic 

Damned silly and damned childish.

Quoting Cactus739 (Reply 10):
Drama queen much?

 yes 

Quoting Chugach (Reply 12):
AS gets a lot of flak from a lot of Alaskans; if you doubt me, just witness a debate between ANCflyer and EA CO AS.



Quoting RoseFlyer (Reply 17):
Alaskans hate AS since it charges high fares for many routes that it has a monopoly in since you can't really get anywhere but ANC in Alaska unless you fly AS.

Well, I don't hate AS . . . it's a great carrier. It has generally always been a great carrier. That said, the debate between my friend EA CO As and I generally centers around the outrageous intra-state fares AS charges. As I've said before, IMO they rape the Alaskans in a big way for airfare up here. As EA CO AS has said, it's all about costs to operate - particularly at the outstations. It's an old argument.

There are as many Alaskans that share my opinion as there are those that share EA CO AS's opinion.

Bottom line, if you're going to fly around Alaska, you WILL go on AS and you WILL pay for it . . . little other choice really.

MSY, glad you enjoyed my Hometown Airline . . . good job AS!  thumbsup 


User currently offlineQXFLYINGCOUG From United States of America, joined Sep 2005, 95 posts, RR: 0
Reply 20, posted (7 years 8 months 1 week 6 days 18 hours ago) and read 3194 times:

I love Alaska and I just flew them last week SEA-ONT-SEA. My flight to ONT was great! It was on the Alaskaair.com 737-800 and the new seats on that plane were great! On the way back we flew on a MD-80 and I was in the very last row! I honestly thought the plane was going to fall apart. All the noise was a little too much and it made the flight unpleasant. They did give us some ear plugs, but still I'm glad they're going to an all 737 fleet hopefully the sooner the better!


--GO COUGS--
User currently offlineBushpilot From South Africa, joined Jul 2007, 0 posts, RR: 1
Reply 21, posted (7 years 8 months 1 week 6 days 18 hours ago) and read 3192 times:

Quoting N31029 (Reply 1):
Alaska - the state - is one of the most beautiful and grand of them all, and, I get the impression that the people of the favorite son carrier want their airline to receive similiar accolades.

Speaking for myself and several Alaskans, it is our namesake, we are the only state in the union with a major carrier named after us. It makes me proud to see Eskimo Joe on the tail.

Quoting Chugach (Reply 12):
AS gets a lot of flak from a lot of Alaskans;

We do give them a bit, myself included...but....

Quoting Chugach (Reply 12):
Personally, I am of the opinion that air transportation to, from, and in Alaska would be a lot worse off without AS.

I think you are right.

Quoting ANCFlyer (Reply 19):
centers around the outrageous intra-state fares AS charges.

This is true, 400 bucks for a RT flight that is 44 minutes long is steep.
Overall I think AS is a good airline, they have had thier trouble, and will probably in the future. But I am really looking fwd to seeing the new 734Cs coming out to DLG.


User currently offlineAY104 From Canada, joined Nov 2005, 505 posts, RR: 6
Reply 22, posted (7 years 8 months 1 week 5 days 6 hours ago) and read 3158 times:

Quoting Bicoastal (Reply 2):
Which is why I will never fly them again. I don't believe in God. I buy a seat, not a way of life or religious beliefs. I have nothing against those who do believe, but I'm not one of them and I don't want to fly an airline that can't keep its religious beliefs private. I have other choices to fly and I do. Alaska Arlines...never again.

I totally agree with you. I do believe in God, but practice my beliefs in my own way. It bugs the Hell out of me when others try to flaunt their beliefs.
My trip YVR-SFO-YVR on AS in July was certainly nothing special. Just over 2 hours, and they didn't even bother to sell sandwiches or anything. The service was very sparce, and very matter-of-fact. Same on the way back SFO-YVR over the dinner hour. I flew on Aer Lingus for a 1.5hr flight in September, and they did the whole thing, bought a wonderful sandwich, and not only that, they did duty free as well! One half hour extra and AS basically provided nothing! I got better service on SWA OAK-RNO-OAK, barely a 45 min flight! You can't tell me that AS is anything special.
Cheers,
Carl (A104)



The only thing a customer should expect for his/her loyalty is good service
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