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How Likely Are You To Recommend...?  
User currently offlineKrasof From United States of America, joined Oct 2006, 59 posts, RR: 0
Posted (8 years 1 month 3 weeks 1 day 10 hours ago) and read 5424 times:

On a scale from 0 to 10 how likely are you to recommend the following airlines to your friends and relatives?

(only rate those with which you have flown in the past)

Promise to come back to you with a very interesting analysis called NPS

1 - American Airlines
2 - United Airlines
3 - Aeromexico
4 - LanChile
5 - British Airways
6 - Air France
7 - Singapore Airlines
8 - Cathay Pacific
9 - Air New Zealand
10 - Qantas
11 - SouthAfrican Airways
12 - Kenya Airlines

[Edited 2006-10-28 19:26:07]

24 replies: All unread, jump to last
 
User currently offlineLeskova From Germany, joined Oct 2003, 6075 posts, RR: 70
Reply 1, posted (8 years 1 month 3 weeks 1 day 7 hours ago) and read 5405 times:

I'm guessing 0 is supposed to be 'not at all' and 10 a 'would recommend without hesitation', right?

American Airlines: 2
United Airlines: 7
British Airways: 5
Air France: 6
Singapore Airlines: 0
Cathay Pacific: 9
Qantas: 6
SouthAfrican Airways: 10

Regards,
Frank



Smile - it confuses people!
User currently offlineAlaskaqantas From New Zealand, joined Dec 2005, 906 posts, RR: 4
Reply 2, posted (8 years 1 month 3 weeks 1 day 6 hours ago) and read 5397 times:

AA-1
United-2
Lan chile- (I was really young and don't remember that flight exactly, except that I had fun)
BA-8
AF- 7
Cathay Pacific- 9
Qantas- 10 (I have never once had a bad experience with QF)

Quoting Leskova (Reply 1):
Singapore Airlines: 0

did you have a bad experience with SQ?
~Cheers-
~~Kyle H.



to some people the sky is the limit, to aviation enthusiasts, its home!
User currently offlineShamrock350 From Ireland, joined Mar 2005, 6371 posts, RR: 14
Reply 3, posted (8 years 1 month 3 weeks 1 day 6 hours ago) and read 5390 times:

1 - American Airlines: 5
2 - United Airlines: 7
3 - Aeromexico: never experienced
4 - LanChile: never experienced
5 - British Airways: 8
6 - Air France: 7
7 - Singapore Airlines: 10
8 - Cathay Pacific: 10
9 - Air New Zealand: 9
10 - Qantas:9
11 - SouthAfrican Airways:6
12 - Kenya Airlines: never experienced

Quoting Leskova (Reply 1):
American Airlines: 2



Quoting Alaskaqantas (Reply 2):
AA-1

Whats wrong with AA? I find them quite good.


User currently offlineTexan From New Zealand, joined Dec 2003, 4287 posts, RR: 52
Reply 4, posted (8 years 1 month 3 weeks 1 day 4 hours ago) and read 5383 times:

I can only comment on the two domestic US airlines, but here goes:

AA: 6.5
UA: 1

UA's score is up from a goose egg thanks to one flight attendant who was absolutely great. Every other time I've flown on UA, the employees treat me like it is my privilege to be served by them and they would honestly be much happier if I were in prison, where they wouldn't have to deal with me. Needless to say, I try to avoid them.

Texan



"I have always imagined that Paradise will be a kind of library."
User currently offlineKrasof From United States of America, joined Oct 2006, 59 posts, RR: 0
Reply 5, posted (8 years 1 month 3 weeks 1 day 3 hours ago) and read 5380 times:

Thanks guys...I need about 25-30 ratings for any airline before I can calculate their NPS... I hope we reach this number at least for a couple of them

Thank you !!


User currently offlineKrasof From United States of America, joined Oct 2006, 59 posts, RR: 0
Reply 6, posted (8 years 1 month 3 weeks 1 day 3 hours ago) and read 5380 times:

Quoting Leskova (Reply 1):
I'm guessing 0 is supposed to be 'not at all' and 10 a 'would recommend without hesitation', right?

That is correct

Thanks for posting your ratings


User currently offlineB742 From United Kingdom, joined Mar 2005, 3768 posts, RR: 19
Reply 7, posted (8 years 1 month 3 weeks 1 day 2 hours ago) and read 5376 times:

American Airlines - 6
United Airlines - 5
Aeromexico - n/a
LanChile - n/a
British Airways - 9
Air France - 7
Singapore Airlines - 9
Cathay Pacific - 9
Air New Zealand - 8
Qantas - 8
SouthAfrican Airways - 7
Kenya Airlines - 8

Rob!  wave 


User currently offlineLeskova From Germany, joined Oct 2003, 6075 posts, RR: 70
Reply 8, posted (8 years 1 month 3 weeks 1 day 1 hour ago) and read 5358 times:

Quoting Alaskaqantas (Reply 2):
Quoting Leskova (Reply 1):
Singapore Airlines: 0

did you have a bad experience with SQ?

Rather obvious, wouldn't you think?  Wink ... seriously, from my flights on SQ so far, I'd prefer FR or UM to them without a second's worth of hesitation.



Smile - it confuses people!
User currently offlineAlaskaqantas From New Zealand, joined Dec 2005, 906 posts, RR: 4
Reply 9, posted (8 years 1 month 3 weeks 1 day ago) and read 5356 times:

Quoting Shamrock350 (Reply 3):
Quoting Alaskaqantas (Reply 2):
AA-1

Whats wrong with AA? I find them quite good.

I've flown with them 3 times and had bad experiences, maybe they have gotten their more of their acts together since, but thats what I know from personal experience

Quoting Leskova (Reply 8):
Rather obvious, wouldn't you think? Wink ... seriously, from my flights on SQ so far, I'd prefer FR or UM to them without a second's worth of hesitation.

well I thought that either you had meant to type 10 and the 1 didn't get down or that it was a bad experience, I was just wondering.

wow... I've never heard of anyone who would rate SQ as the worst airline... but I guess it all comes down to what flights you have. I understand!
~Cheers-
~~Kyle H.



to some people the sky is the limit, to aviation enthusiasts, its home!
User currently offline777ER From New Zealand, joined Dec 2003, 12334 posts, RR: 18
Reply 10, posted (8 years 1 month 3 weeks 21 hours ago) and read 5353 times:
AIRLINERS.NET CREW
FORUM MODERATOR

American Airlines 0
United Airlines 10
Aeromexico 0
LanChile 0
British Airways 0
Air France 0
Singapore Airlines 0
Cathay Pacific 0
Air New Zealand 10
Qantas 9
SouthAfrican Airways 0
Kenya Airlines 0

Only been on QF twice and everything was good except for one FA


User currently offlineIAirAllie From , joined Dec 1969, posts, RR:
Reply 11, posted (8 years 1 month 3 weeks 20 hours ago) and read 5346 times:

1 - American Airlines 7
2 - United Airlines 6
3 - Aeromexico NA
4 - LanChile NA
5 - British Airways 8
6 - Air France NA
7 - Singapore Airlines NA
8 - Cathay Pacific NA
9 - Air New Zealand NA
10 - Qantas 6
11 - SouthAfrican Airways NA
12 - Kenya Airlines NA


User currently offlineAg92 From India, joined Jul 2006, 1317 posts, RR: 0
Reply 12, posted (8 years 1 month 3 weeks 12 hours ago) and read 5330 times:

2 - United Airlines (8)
7 - Singapore Airlines (9)
8 - Cathay Pacific (7)
10 - Qantas (9)

Cheers


User currently offlineKrasof From United States of America, joined Oct 2006, 59 posts, RR: 0
Reply 13, posted (8 years 1 month 3 weeks 5 hours ago) and read 5308 times:

By the way, these are my ratings:

1 - American Airlines - 3
2 - United Airlines - 6
3 - Aeromexico - 8
4 - LanChile - 9
5 - British Airways- NA
6 - Air France - 9
7 - Singapore Airlines - 10
8 - Cathay Pacific - NA
9 - Air New Zealand - NA
10 - Qantas - NA
11 - SouthAfrican Airways - NA
12 - Kenya Airlines - NA


User currently offlineKiramakora From Argentina, joined Aug 2006, 549 posts, RR: 0
Reply 14, posted (8 years 1 month 3 weeks 5 hours ago) and read 5302 times:

My ratings first:

SA)">AA - 1
UAL - 5
AM - 4
LA - 5
BA - 3
AF - 0
SQ - 7
CX - NEVER FLOWN
NZ - NEVER FLOWN
QF - 4
SA - 6
KQ - 5 (6 intracontinental, 4 intraafrica)

Now for some commentary:

Quoting Texan (Reply 4):
and they would honestly be much happier if I were in prison, where they wouldn't have to deal with me.

I laughed my ass off.

Quoting Leskova (Reply 8):
seriously, from my flights on SQ so far, I'd prefer FR or UM to them without a second's worth of hesitation.

So tell us what all have happened. Now I am curious. By the way, UM is one of my favourite airlines!!! My funniest memory was when they had to refuel at FCO and asked the passengers to chip in. But seriously, UM has some great crew.

Quoting 777ER (Reply 10):
American Airlines 0
United Airlines 10
Aeromexico 0
LanChile 0
British Airways 0
Air France 0
Singapore Airlines 0
Cathay Pacific 0
Air New Zealand 10
Qantas 9
SouthAfrican Airways 0
Kenya Airlines 0

Do you mean 0 or that you have not flown?


User currently offlineAmerican777 From United States of America, joined Nov 2009, 0 posts, RR: 0
Reply 15, posted (8 years 1 month 3 weeks 3 hours ago) and read 5294 times:

Here are my recommendations:

American Airlines-10
Air France-2
AeroMexico-8
British Airways-9
Cathay Pacific-9
Kenya Airways-N/A
Lan Chile-8
Air New Zealand-N/A
Qantas-9
South African Airways-N/A
Singapore Airlines-N/A
United Airlines-7

JOE.  airplane 


User currently offlineRCS763AV From Colombia, joined Jun 2004, 4396 posts, RR: 12
Reply 16, posted (8 years 1 month 3 weeks 2 hours ago) and read 5288 times:

1 - American Airlines - 4...because of MIA
2 - United Airlines - 6
3 - Aeromexico - 7
4 - LanChile - 6
5 - British Airways - 8
6 - Air France - 8
7 - Singapore Airlines - 10
8 - Cathay Pacific - 9
9 - Air New Zealand - 8
10 - Qantas - 8
11 - SouthAfrican Airways don´t know
12 - Kenya Airlines dont know


User currently offlineLeskova From Germany, joined Oct 2003, 6075 posts, RR: 70
Reply 17, posted (8 years 1 month 3 weeks 1 hour ago) and read 5286 times:

Quoting Kiramakora (Reply 14):
Quoting Leskova (Reply 8):
seriously, from my flights on SQ so far, I'd prefer FR or UM to them without a second's worth of hesitation.

So tell us what all have happened. Now I am curious. By the way, UM is one of my favourite airlines!!! My funniest memory was when they had to refuel at FCO and asked the passengers to chip in. But seriously, UM has some great crew.

To be honest, I like UM as well... have enjoyed a few quite good flights on them - too bad they're just a semblance of what they used to be... they, and especially the citizens of Zimbabwe, deserve much better.

Regarding SQ - extremely unfriendly staff that ignored some passengers completely and, when I asked for mineral water, honestly told me they didn't have any (the bottle was on top of the cart, and it was almost full); food was inedible (I think it was supposed to be meat, but it wasn't possible to get either a knife or teeth through it... hmm... maybe that's why I'm a vegetarian now...  Wink) and the seats were pure torture for my back - I don't remember having similarly uncomfortable seats on another flight since (or before).

For me, that's enough to not recommend an airline...



Smile - it confuses people!
User currently offlineHighFlyer9790 From United States of America, joined Jul 2005, 1241 posts, RR: 0
Reply 18, posted (8 years 1 month 2 weeks 2 days 2 hours ago) and read 5227 times:

Kind of a broad topic, as in long haul or short haul? comfort or popularity?
but here are my general picks:

8- American Airlines
7- United Airlines
12 - Aeromexico
11 - LanChile
6 - British Airways
5 - Air France
1 - Singapore Airlines
2 - Cathay Pacific
4 - Air New Zealand
3 - Qantas
9 - SouthAfrican Airways
10 - Kenya Airlines



121
User currently offlineAirCop From , joined Dec 1969, posts, RR:
Reply 19, posted (8 years 1 month 2 weeks 1 day 22 hours ago) and read 5221 times:

American Airlines - 6
United Airlines - 6
AeroMexico - 7
LanChile - N/A
British Airways - 7
Air France - 9
Singapore - N/A
Cathay Pacific - N/A
Air New Zealand - 7
Qantas - 9
SAA -N/A
Kenya - N/A


User currently offlineJeremy From United States of America, joined May 2001, 668 posts, RR: 1
Reply 20, posted (8 years 1 month 2 weeks 1 day 21 hours ago) and read 5219 times:

AA-6

SA)">UA-8

BA-7

AF-5

CX-10

QF-5

SA-10

I have not flown any of the others.



You are now free to be sexually harassed and then terminated for filing a complaint--Southwest Airlines to me.
User currently offlineHPLASOps From , joined Dec 1969, posts, RR:
Reply 21, posted (8 years 1 month 2 weeks 1 day 21 hours ago) and read 5218 times:

AA - 7. Never had a bad experience flying them and have always been treated with respect.

UA - 6. Only flew them once ORD-GRR. Didn't get a great feel for inflight service, but I was flying NRSA, and I showed up to the gate 10 minutes before dept after arriving late on my HP flight, and the gate agent was nice enough to let me on even though she didn't have to - so that was a positive experience.


User currently offlineZBBYLW From Canada, joined Nov 2006, 1993 posts, RR: 6
Reply 22, posted (8 years 1 month 2 weeks 1 day 21 hours ago) and read 5215 times:

Disapointing to not see AC on the list but what can you do  Wink

1 - American Airlines N/A
2 - United Airlines 9
3 - Aeromexico N/A
4 - LanChile N/A
5 - British Airways N/A
6 - Air France N/A
7 - Singapore Airlines N/A
8 - Cathay Pacific N/A
9 - Air New Zealand N/A
10 - Qantas 10
11 - SouthAfrican Airways N/A
12 - Kenya Airlines N/A

Dispointing list only flew on 2 of the 12 airlines but have flown AC tons and would recommend them and give them a 10!



Keep the shinny side up!
User currently offlineVhqpa From Australia, joined Jul 2005, 1493 posts, RR: 1
Reply 23, posted (8 years 1 month 1 week 4 days 16 hours ago) and read 5177 times:

Qantas - 9
Qantaslink - 8
Jetstar - 6
Virgin Blue - 8



"There you go ladies and gentleman we're through Mach 1 the speed of sound no bumps no bangs... CONCORDE"
User currently offlineRyanairGuru From Australia, joined Oct 2006, 5938 posts, RR: 5
Reply 24, posted (8 years 1 month 1 week 4 days 14 hours ago) and read 5171 times:

American Airlines N/A
2 - United Airlines N/A
3 - Aeromexico N/A
4 - LanChile N/A
5 - British Airways 9
6 - Air France N/A
7 - Singapore Airlines N/A
8 - Cathay Pacific N/A
9 - Air New Zealand N/A
10 - Qantas N/A
11 - SouthAfrican Airways N/A
12 - Kenya Airlines 7



Worked Hard, Flew Right
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