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Cathay Pacific Vs Virgin Atlantic  
User currently offlineRB211-524H From Australia, joined Nov 1999, 54 posts, RR: 0
Posted (8 years 1 month 2 weeks 1 day 9 hours ago) and read 13067 times:

Hi, sorry for bringing up another airline comparison but I'm planning a trip to Asia really soon and I'm about to buy my tix now. Living in Sydney that gives me a fair few choices with SQ, QF, CX and VS all on the cards. Call me unpatriotic or un-Australian but whenever I need to travel and QF is one of the choices, they are struck off the list by default unless the fare is '00s of dollars cheaper.

That leaves me with SQ, CX and VS - I need to go deep into mainland China specifically so HKG is the port of choice. Had a bad experience with earlier this year - oldish 747 with scratches over my plastic inner window pane, don't like 3-4-3 seating, indifferent (but pretty) FAs, food was so-so, in general I thought the SQ experience was nothing special - its probably a case of heightened expectations from reading too much SQ worship around here and nothing wrong with the airline itself but the experience was a little sour - I had a better time sitting in the middle seat of a crowded CX747 a few years ago than a window seat of the crowded SQ747. and I don't like transiting in Changi in general.

I'm a big Airbus (2-4-2 seating) fan so that gives the big tick to the equipment of choice for CX and VS, one with near-new A330-300s. I see B-LAD as I drive past the airport all the time) and the other with near-new A340-600 always parked on the apron next to the freeway as well - I think that's a really good spot planee to park next to the M5 cos its got the advertising effect from the airliner tails - I always see the UA, TG, VS heavies parked out there. I have no problem with taking either an A330-300 or A340-600, they are two of my favourite planes and I really admire their gracefullness from the outside Big grin

So its right down to the wire for CX and VS. I have a choice of either VS200/201 or CX100/101 (similar departure and arrival times) - will CX have its new economy fitted by Jan? the return trip is in April so what about then? I haven't heard much about Virgins inflight entertainment, seats, food, FAs (service) - what's this like on the HKG-SYD sectors?

I probably should join a frequent flier program as my travel has crept up in recent years but I'm an airline whore who likes to try different things (on good recommendations) so its like SQ here, CX there, TG here again, NH there, and a whole host of budget airlines for China domestic travel and throw in Jetstar Asia for good measure (top airline btw). I'm never really loyal.

32 replies: All unread, showing first 25:
 
User currently offlinePeterinlisbon From Portugal, joined Jan 2006, 617 posts, RR: 0
Reply 1, posted (8 years 1 month 2 weeks 1 day 4 hours ago) and read 12900 times:

I think CX has a better reputation in terms of comfort and service. You could try looking on a website called carwise, which has reviews written by people about their journeys.

User currently offlineCXB744 From United States of America, joined Apr 2006, 232 posts, RR: 0
Reply 2, posted (8 years 1 month 2 weeks 1 day 4 hours ago) and read 12887 times:

Who are you flying into mainland China? If Dragonair, then CX would make more sense as their operations are being sync'd after CX's purchase.

Virgin's service is a little more laid back than CX. CX's service is very prompt, even in economy.

It really comes down to, 2 engines or 4?



What is it? It's A 747-400, but that's not important right now.
User currently offlineRB211-524H From Australia, joined Nov 1999, 54 posts, RR: 0
Reply 3, posted (8 years 1 month 2 weeks 1 day 4 hours ago) and read 12842 times:

I'm taking a bus to Guangzhou and doing most of my domestic travel using China Southern. Dragonair is a total ripoff and a direct flight from here to CAN is at least $AU250 more whereas the bus from HKG to CAN is only $AU25-35 - I love HKs airport as well.

Anyway I've bought my ticket =) at the end of the day VS has larger PTVs, 4 engines and costs $114 less for a return ticket than CX. I've yet to try VS's product so I'm a Virgin virgin myself :P - gotta give the A340-600 a go as well and I got to choose my own seat at booking time!

If VS service lets me down I'll become a CX frequent flier for life after this.


User currently offlineLeezyjet From United Kingdom, joined Oct 2001, 4042 posts, RR: 53
Reply 4, posted (8 years 1 month 2 weeks 1 day 3 hours ago) and read 12779 times:

Glad to hear you made the right choice.

I'm sure you won't be dissapointed.

The VS IFE is great, it's AVOD in all classes. The food is normally pretty good too, service is usually pretty good but sometimes it can be let down by some of the very young cabin crew's attitudes in economy. The A340-600 is also a great a/c to fly on.

Check out this website for more info :-

http://www.v-flyer.com/

 Smile



"She Rolls, 45 knots, 90, 135, nose comes up to 20 degrees, she's airborne - She flies, Concorde Flies"
User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 59
Reply 5, posted (8 years 1 month 2 weeks 1 day 3 hours ago) and read 12749 times:

Quoting RB211-524H (Reply 3):
I'm taking a bus to Guangzhou and doing most of my domestic travel using China Southern. Dragonair is a total ripoff and a direct flight from here to CAN is at least $AU250 more whereas the bus from HKG to CAN is only $AU25-35 - I love HKs airport as well.

Anyway I've bought my ticket =) at the end of the day VS has larger PTVs, 4 engines and costs $114 less for a return ticket than CX. I've yet to try VS's product so I'm a Virgin virgin myself :P - gotta give the A340-600 a go as well and I got to choose my own seat at booking time!

If VS service lets me down I'll become a CX frequent flier for life after this.

Hope you enjoy your flight... Smile

I've never flown CX so I can't say, but I've had mixed experiences on VS...some really good and some really bad...hopefully you will have a really good experience... Smile



"Up the Irons!"
User currently offlineJakob77 From United Kingdom, joined Sep 2004, 210 posts, RR: 0
Reply 6, posted (8 years 1 month 2 weeks 22 hours ago) and read 12588 times:

Quoting RB211-524H (Reply 3):
I'm taking a bus to Guangzhou and doing most of my domestic travel using China Southern. Dragonair is a total ripoff and a direct flight from here to CAN is at least $AU250 more whereas the bus from HKG to CAN is only $AU25-35 - I love HKs airport as well.

Dragonair doesn't actually fly HKG - CAN but rather codeshares on... China Southern!


User currently offlineAlphonze From Hong Kong, joined Feb 2005, 51 posts, RR: 0
Reply 7, posted (8 years 1 month 2 weeks 22 hours ago) and read 12560 times:

I alternate CX and VS between HKG and LHR regularly, and there's very little between them.

CX have better service, especially in economy. Any time during the flight you can call an attendant and they'll be there straight away to attend to your every whim (providing, of course, they're reasonable whims). The Y-class seats are not bad. Some of the planes are getting a bit old and shabby, so I'm really looking forward to the impending cabin updates; there's little chance they'll be done by the time you're flying, though. The big downside of CX right now is the IFE - tiny screens that you can't see if the pax in front reclines (the screens don't tilt far enough to compensate)... programmes on loops... and general lack of reliability and interactivity.

VS's planes are new, shiny and confidence-inspiring, but you will find the seats rather less comfortable on long-haul. The service is never bad, but does not come up to the heights of CX's. The IFE is incredibly good - nice big screens, AVOD in all classes, lots of games, international SMS messages (not free), and seat-to-seat messaging.

You can't go wrong with either, to be honest; if you're planning on sleeping CX might be slightly better, but if you want to stay awake and watch films then VS is definitely the right choice.


User currently offlineBCAL From United Kingdom, joined Jun 2004, 3384 posts, RR: 15
Reply 8, posted (8 years 1 month 2 weeks 15 hours ago) and read 12419 times:

Personally I think that you have made the wrong choice.

CX is a world class airline that has consistently high standards throughout. VS is a brand (that happens to operate some aircraft) rather than an airline, and it is loud, in your mouth and very over-hyped.

Quoting Leezyjet (Reply 4):
The food is normally pretty good too

Food on VS is below par when compared with many other airlines.

Quoting Leezyjet (Reply 4):
service is usually pretty good but sometimes it can be let down by some of the very young cabin crew's attitudes in economy

Watching the VS cabin crews reminds me of Club 18-30 tour representatives or giddy cruise directors trying to get the party spirit flowing. They all seem to be chosen for their looks, youth and outgoing personalities, rather than their suitability for the job, and the VS training standards are questionable. Compared to the professional CX cabin crews, the VS crews are amateurs.

Quoting Leezyjet (Reply 4):
The VS IFE is great, it's AVOD in all classes

Granted the IFE on VS is good. However, the cabin crew constantly interrupt programmes to announce a competition winner or promote some Virgin product or service.



MOL on SRB's latest attack at BA: "It's like a little Chihuahua barking at a dying Labrador. Nobody cares."
User currently offlineStarGuy From United Kingdom, joined Dec 2005, 343 posts, RR: 0
Reply 9, posted (8 years 1 month 1 week 5 days 3 hours ago) and read 12356 times:

Quoting BCAL (Reply 8):
Personally I think that you have made the wrong choice.

CX is a world class airline that has consistently high standards throughout. VS is a brand (that happens to operate some aircraft) rather than an airline, and it is loud, in your mouth and very over-hyped.

Get over it.

Quoting BCAL (Reply 8):
Food on VS is below par when compared with many other airlines.

In your opinion. Besides, I thought that you don't fly VS, so how would you know? Most of the passengers are very happy with the food and the choices onboard.

Quoting BCAL (Reply 8):
Watching the VS cabin crews reminds me of Club 18-30 tour representatives or giddy cruise directors trying to get the party spirit flowing. They all seem to be chosen for their looks, youth and outgoing personalities, rather than their suitability for the job, and the VS training standards are questionable. Compared to the professional CX cabin crews, the VS crews are amateurs.

Looks, youth and outgoing personalities? Thanks for the compliment! I'd rather be all of the above than ugly, old with a poor personality.

Quoting BCAL (Reply 8):
Granted the IFE on VS is good. However, the cabin crew constantly interrupt programmes to announce a competition winner or promote some Virgin product or service.

We don't "constantly interrupt" anything, there is on the occasional Orlando flight in the height of summer, a competition to entertain the 100+ children that we have onboard, but any related announcements are very few and far between.

I really think that you need to grow up. Did one of us refuse you a free upgrade, even though you are Richard Branson's best friend? Did you not get your first choice of meal once upon a time? Unfortunately it happens.

An airline "that happens to operate some aircraft", BCAL, get real!


User currently offlineNcfc99 From United Kingdom, joined May 2005, 752 posts, RR: 0
Reply 10, posted (8 years 1 month 1 week 4 days 4 hours ago) and read 12329 times:

Quoting Alphonze (Reply 7):
international SMS messages (not free),

Does anyone know how much an SMS message costs?

I am flying VS LHR-SYD next year and I am looking forward to losing my virgin virginity.

I have been told on A.net that the HKG-SYD and return legs have low passenger numbers, so you may be able to spread out and get some sleep if you wish.


User currently offlineBCAL From United Kingdom, joined Jun 2004, 3384 posts, RR: 15
Reply 11, posted (8 years 1 month 1 week 3 days 16 hours ago) and read 12306 times:

Quoting StarGuy (Reply 9):
I really think that you need to grow up.

Looking at your profile and occupation (Virgin Cabin Crew) your reply accurately shows the very amateur standards that one can expect from VS cabin crew!

  

Quoting StarGuy (Reply 9):
We don't "constantly interrupt" anything

Take a look a this then Virgin Crew Lies

Quoting StarGuy (Reply 9):
Did you not get your first choice of meal once upon a time?

Our whole row did not get any meal on a SFO-LHR flight, due to an oversight by a young trainee which led to a heated argument between the trainee and the senior cabin crew member in the aisle where everyone could hear every word spoken. Our promised "free" extra drink in lieu never materialised.

Quoting StarGuy (Reply 9):
An airline "that happens to operate some aircraft"

Sorry if the truth hurts but it is the Virgin brand that attracts many people, not the fact that you think your company is an airline like BA, CX, SQ and EK etc.

[Edited 2006-11-13 09:36:14]


MOL on SRB's latest attack at BA: "It's like a little Chihuahua barking at a dying Labrador. Nobody cares."
User currently offlineEGTESkyGod From United Kingdom, joined Jun 2005, 1712 posts, RR: 12
Reply 12, posted (8 years 1 month 1 week 3 days 14 hours ago) and read 12295 times:
Support Airliners.net - become a First Class Member!

I have only got experience of Virgin Atlantic, when I flew from London to here in Sydney via Hong Kong in September, and I have to say, the service was excellent.

The FAs (Both English and Chinese) were extremely helpful, and were a pleasure to fly with. They came around with the full choices of the food at that particular time in the flight, and were never out of stock with anything. There was beer/water/OJ/Tea on offer at nearly any time you liked, and they were extremely polite and helpful.

The In-Flight Entertainment was good too, with many films on offer, as well as countless episodes of shows such as The Simpsons, Scrubs, Phoenix Nights, Little Britain to name a few, and that is just in the comedy section. There are games, such as Battleships that you can play, and there are music channels for you to listen to.

Now this has pained me to say, as I am a very big BA fan, and not Richard Branson's biggest fan, and would much rather have flown BA, however I would certainly fly VS again.

The flight between HKG and SYD is about 9 hours, so not a short flight, but it seemed longer after the 13 hour leg from LHR! However, as I say, the service was great and I have absolutely no complaints about the flights whatsoever.



I came, I saw, I Concorde! RIP Michael Jackson
User currently offlineStarGuy From United Kingdom, joined Dec 2005, 343 posts, RR: 0
Reply 13, posted (8 years 1 month 1 week 3 days 10 hours ago) and read 12286 times:

BCAL, we all know that you hate Virgin Atlantic and everything about it. Just because you had a bad experience does not mean that the airline is a bad one. Bad experiences happen on all airlines including SQ, EK and BA. Virgin Atlantic are a small airline compared to others, what else do you expect from a privately owned, non oil rich, long haul only airline. Get over it.

User currently offlineRichard28 From United Kingdom, joined Aug 2003, 1630 posts, RR: 6
Reply 14, posted (8 years 1 month 1 week 2 days 23 hours ago) and read 12265 times:

Quoting StarGuy (Reply 13):
BCAL, we all know that you hate Virgin Atlantic and everything about it. Just because you had a bad experience does not mean that the airline is a bad one. Bad experiences happen on all airlines including SQ, EK and BA. Virgin Atlantic are a small airline compared to others, what else do you expect from a privately owned, non oil rich, long haul only airline. Get over it.

 checkmark 


User currently offlineBCAL From United Kingdom, joined Jun 2004, 3384 posts, RR: 15
Reply 15, posted (8 years 1 month 1 week 2 days 16 hours ago) and read 12255 times:

Quoting StarGuy (Reply 13):
Just because you had a bad experience does not mean that the airline is a bad one

Correction, four bad experiences on four flights that have put me of VS for life.

Quoting Richard28 (Reply 14):
Virgin Atlantic are a small airline compared to others

Not according to all the publicity spun from the Virgin press machine or Branson's mouth - "Virgin, not BA, was the first UK airline to [insert topic her]", "Virgin will conquer Australia", "Virgin will conquer the UK-Dubai market", "Virgin will be the first airline to [insert topic here]" etc.

Quoting StarGuy (Reply 13):
what else do you expect from a privately owned, non oil rich, long haul only airline.

Professional, courteous and consistent standards rather than gadgets and gimmicks and service that is loud, over-hyped and in your face.

Quoting StarGuy (Reply 13):
Get over it.

Willingly, when people stop the hype about VS. Last time I looked it was a free country, so you can state your opinions without fear of intimidation.

Do FR cabin crew get as worked up as the VS crew when FR is constantly made to look bad? Do the BA staff drop to as low standards when their airline is slagged of? No. They are professionals and do not rise to the occasion.

 scratchchin 



MOL on SRB's latest attack at BA: "It's like a little Chihuahua barking at a dying Labrador. Nobody cares."
User currently offlineJetstreamer From United Kingdom, joined Apr 2001, 329 posts, RR: 4
Reply 16, posted (8 years 3 weeks 6 days 14 hours ago) and read 12086 times:

Hi RB211-524H,

You've definitely made the right decision. Enjoy your Virgin Atlantic experience. Big grin  thumbsup 

[Edited 2006-11-26 12:18:29]

User currently offlineJetstreamer From United Kingdom, joined Apr 2001, 329 posts, RR: 4
Reply 17, posted (8 years 3 weeks 6 days 13 hours ago) and read 12083 times:

Hey StarGuy,

It's best to let BCAL to continue living in his fantasy land where he is easily taken in by dubious sites like Virgin Crew Lies.

Quoting BCAL (Reply 15):
Do FR cabin crew get as worked up as the VS crew when FR is constantly made to look bad? Do the BA staff drop to as low standards when their airline is slagged of? No. They are professionals and do not rise to the occasion.

He thinks that defending the reputation of an airline you are proud to work for means you have low standards. How bizarre! Then again, he also thinks that BA crew don't do exactly the same thing which of course they do on this site and many others....


User currently offlineNZ107 From New Zealand, joined Jul 2005, 6457 posts, RR: 38
Reply 18, posted (8 years 3 weeks 6 days ago) and read 12048 times:

Quoting RB211-524H (Thread starter):
will CX have its new economy fitted by Jan?

I doubt the A330s or A340s would be high in the priority list.

Quoting RB211-524H (Reply 3):

Will you be going back to CAN before leaving China? If not, I would think flying Dragonair is much more sensible and allows you to connect hassle free right through to SYD. Doing 2 border checks after a longish flight (providing you do not sleep) will be a hassle, but then again the time zone is slightly better than here. The A346 has 4 engines too! I can't remember but sometimes they also swap the A333 for the A343 because of restricted payload on the A333..? Anyway, CX will be unbeatable on this route when the new seats are flying it.



It's all about the destination AND the journey.
User currently offlineBCAL From United Kingdom, joined Jun 2004, 3384 posts, RR: 15
Reply 19, posted (8 years 3 weeks 5 days 15 hours ago) and read 12034 times:

Quoting Jetstreamer (Reply 17):
It's best to let BCAL to continue living in his fantasy land where he is easily taken in by dubious sites like Virgin Crew Lies.

@ Jetstreamer - I do not need to be taken in by dubious sites like Virgin Crew Lies (but believe every word that is written on there), since I have had four first-hand experiences of how appallingly bad VS is, and how amateurish their crews are!

Quoting Jetstreamer (Reply 17):
He thinks that defending the reputation of an airline you are proud to work for means you have low standards. How bizarre! Then again, he also thinks that BA crew don't do exactly the same thing which of course they do on this site and many others....

At least the BA/FR staff do not resort to chilidsh antics inlcuding sending hate email messages, like some a.netters who claim they work as VS flight crews!

 bigthumbsup 



MOL on SRB's latest attack at BA: "It's like a little Chihuahua barking at a dying Labrador. Nobody cares."
User currently offlineStarGuy From United Kingdom, joined Dec 2005, 343 posts, RR: 0
Reply 20, posted (8 years 3 weeks 4 days 13 hours ago) and read 11997 times:

Quoting BCAL (Reply 19):
At least the BA/FR staff do not resort to chilidsh antics inlcuding sending hate email messages, like some a.netters who claim they work as VS flight crews!

Even if that is true, don't refer to it like it has anything to do with me. Maybe someone has sent you hate mail because you constantly tear us and the company that we work for to shreds. BA crew wouldn't have send you hate mail because you are always showering them with praises.


User currently offlineJetstreamer From United Kingdom, joined Apr 2001, 329 posts, RR: 4
Reply 21, posted (8 years 3 weeks 3 days 1 hour ago) and read 11951 times:

Quoting BCAL (Reply 19):
Jetstreamer - I do not need to be taken in by dubious sites like Virgin Crew Lies (but believe every word that is written on there), since I have had four first-hand experiences of how appallingly bad VS is, and how amateurish their crews are!

If you believe every word that is written on Virgin Crew Lies then I rest my case. I've had at least 400 experiences of working with great crew who deliver a professional service.

Quoting BCAL (Reply 19):
At least the BA/FR staff do not resort to chilidsh antics inlcuding sending hate email messages, like some a.netters who claim they work as VS flight crews!

How do you know what every BA/FR staff member does?!


User currently offlinePlanemanofnz From New Zealand, joined Sep 2005, 1676 posts, RR: 0
Reply 22, posted (8 years 2 weeks 4 days 17 hours ago) and read 11858 times:

Ew, you picked VS. I hate the A340-600. What a waste of designer aeroplane. Don't even begin to get me started on their seat pitch. May be advertised at 31" but really it must be something like 29" - shocking. CX has a much more respectable 32". Trust me, CX is better, especially on the Airbus 343 and 333.

Sorry to say, but you made a bad, bad decision.


User currently offlineRB211-524H From Australia, joined Nov 1999, 54 posts, RR: 0
Reply 23, posted (8 years 2 weeks 4 days 12 hours ago) and read 11851 times:

Quoting Planemanofnz (Reply 22):
Sorry to say, but you made a bad, bad decision.

hmm..the last I heard about CX, it wasn't all that great - they're skimping on economy service these days, less drinks (water/OJ) service, less food - small/crap PTVs incomparison with the competition.

Don't get me wrong, I'm a huge fan of CX but I had to give Virgin a try - I've never been on an A340-600 before...what's wrong with it?


User currently offlineThePRGuy From , joined Dec 1969, posts, RR:
Reply 24, posted (8 years 2 weeks 4 days 6 hours ago) and read 11837 times:

Quoting BCAL (Reply 8):

You really need to get over your jealousy for the Virgin brands success (well thats what it seems like anyway)
They ARE a good airline, its not simply a "brand with planes", you are incredibly naive whenever it comes to anything "Virgin"

OH DEAR.

Thanks
Alex


25 Post contains links BCAL : The PRGuy would you like a :credit card ?home loan ?mobile phone ?superannuation package ?ISA or PEP ? can of cola ?bottle of vodka ?night out at 'He
26 Post contains images Jetstreamer : I could tell BCal that The Times are running a BA versus VS e-poll (and Virgin Atlantic are winning hands down with 73% of the vote) ....or perhaps I
27 ThePRGuy : *Dials a cab firm and asks for a cab for BCAL to take him to the nearest mental asylum* Thanks PR
28 Post contains images BCAL : And the only people replying are Essex Families who take their 2.4 kids on an annual pilgrimage to the Florida Theme Parks! What the devil has this g
29 Post contains images Jetstreamer : Or it's much more likely to be the huge number of Virgin Atlantic customers who are more than happy with the polished and professional service they h
30 Sky0000547 : All my flying with VS is between LHR-HKG. Never had a bad flight, you get your average flight and you get your exceptional flight but never a bad one.
31 FCAFLYBOY : With that attitude you'd have trouble finding a wife!! I have flown both BA/VS/CX many times, particularly the first two. In my opinion, who is ''bet
32 Post contains images BAStew : I always fly via HKG when I fly stand-by home to OZ. I've used a mixture of CX/VS/QF to OZ. Both have their pro's and con's. I will usually just go fo
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