Mauilono From United States of America, joined Mar 2004, 46 posts, RR: 0 Posted (6 years 5 months 4 weeks 1 day 8 hours ago) and read 2159 times:
I'm flying Iberia on December 18th from JFK-MAD-SVQ. What may I expect? I know I'm on an A340-300 in coach. How's the food, crew, booze, seat comfort? Any info would be wonderful! Thanks!!
EZEIZA From Argentina, joined Aug 2004, 4933 posts, RR: 28 Reply 1, posted (6 years 5 months 4 weeks 23 hours ago) and read 2069 times:
I have never been on there 340-300 but several times on the -600, and overall I think IB is pretty good, although you might run into some rude F/A's. To be honest, the last couple of times I have no complaints towards IB or its staff as everything was perfect. Food and drinks are free, but the seat comfort is not the best, unless you are sitting in the emergency exit row (on the 340-600 the first eco row is row 10). All in all, IB is ok, could be better but coud be much worse, and IMO their customer service has improved in the last few years.
JJJ From Spain, joined May 2006, 1625 posts, RR: 2 Reply 2, posted (6 years 5 months 4 weeks 23 hours ago) and read 2067 times:
Quoting EZEIZA (Reply 1): I have never been on there 340-300 but several times on the -600, and overall I think IB is pretty good, although you might run into some rude F/A's. To be honest, the last couple of times I have no complaints towards IB or its staff as everything was perfect. Food and drinks are free, but the seat comfort is not the best, unless you are sitting in the emergency exit row (on the 340-600 the first eco row is row 10). All in all, IB is ok, could be better but coud be much worse, and IMO their customer service has improved in the last few years
That's pretty much Iberia on long haul nowadays.
I'd just add that there are no PTVs in economy and that in the MAD-SVQ leg you will have to pay for the food.
Make sure to order wine, they usually have a very nice selection even on economy.
Paul From United Kingdom, joined Feb 2005, 374 posts, RR: 4 Reply 3, posted (6 years 5 months 4 weeks 23 hours ago) and read 2061 times:
They are an awful airline in Economy, and cabin comfort on the 340-300 is a joke. Their food is bland and tasteless, the F/A's are disgraceful rude and sullen, the airline is a sham. God knows how they are still allowed to be in an alliance with real, quality airlines like CX, BA, Qantas and JAL.
LHStarAlliance From , joined Dec 1969, posts, RR: Reply 4, posted (6 years 5 months 4 weeks 22 hours ago) and read 2035 times:
Quoting Paul (Reply 3): They are an awful airline in Economy, and cabin comfort on the 340-300 is a joke. Their food is bland and tasteless, the F/A's are disgraceful rude and sullen, the airline is a sham. God knows how they are still allowed to be in an alliance with real, quality airlines like CX, BA, Qantas and JAL.
I must agree I have flown with them several times ( mad-uio-gye more than 7 times) , and it never was a good service or at least friendliness crew.
On this flights I´ve just had one time a "good" food but the coffee is always bad.
Comeflywithme From Argentina, joined Sep 2006, 265 posts, RR: 2 Reply 5, posted (6 years 5 months 4 weeks 22 hours ago) and read 2017 times:
Flew Iberia from MAD-EZE last Xmas 340-300 out and 340-600 back.
In economy I found it okay despite being forewarned otherwise.Nowadays if you get free grub and drink in economy your on a winner straight away.My wife and I enjoyed having the 2 seats together over the wing and not having the hassle of having a stranger trying to get out or in.
We found the food and service no worse or better than Air France or BA on previous trips to Ezeiza.
BCNGRO From Andorra, joined Oct 2004, 584 posts, RR: 2 Reply 6, posted (6 years 5 months 3 weeks 1 day 4 hours ago) and read 1923 times:
I have never flown them on longhaul, but from what I saw on my shorthaul flights with them I must admit crew friendliness is not their strongest point...
At the bus station, buses stop. At the train station, trains stop. At my desk, I have a work station.
RootsAir From Costa Rica, joined Feb 2005, 4179 posts, RR: 45 Reply 7, posted (6 years 5 months 3 weeks 4 hours ago) and read 1904 times:
Quoting EZEIZA (Reply 1): and overall I think IB is pretty good, although you might run into some rude F/A's.
Well my trip to LIM via KL cost just the same as IB but the service was much much better in KL.
Just read this report and you'll see its noit like in IB(where the crew only appears to give the meal, dut free and refreshing snack before landing) http://www1.airliners.net/discussions/trip_reports/read.main/88350/
Quoting JJJ (Reply 2): I'd just add that there are no PTVs in economy
Shame on them. All Big european airlines have them on their most modern aircraft. Pisses me off there is no airline with PTV's flying to Costa Rica
Quoting Paul (Reply 3): Their food is bland and tasteless
Not true at all. I had an exellent paella last year when I flew them for MAD to SJO. And their coffee must be with TACA's one of the best on an airline
A man without the knowledge of his past history,culture and origins is like a tree without roots
EZEIZA From Argentina, joined Aug 2004, 4933 posts, RR: 28 Reply 8, posted (6 years 5 months 2 weeks 4 days 22 hours ago) and read 1868 times:
Quoting RootsAir (Reply 7): Shame on them. All Big european airlines have them on their most modern aircraft
I thought LH had no ptv's either? In any case, IB's big advantage is usually the price. Their service might be so and so, but they have a pretty modern long haul fleet and offer better prices.
RootsAir From Costa Rica, joined Feb 2005, 4179 posts, RR: 45 Reply 9, posted (6 years 5 months 2 weeks 4 days 21 hours ago) and read 1866 times:
Quoting EZEIZA (Reply 8):
I thought LH had no ptv's either? In any case, IB's big advantage is usually the price. Their service might be so and so, but they have a pretty modern long haul fleet and offer better prices.
no they don't but will have them on their A380. Thus IB will remain as the only big airline without PTV's
cheers
A man without the knowledge of his past history,culture and origins is like a tree without roots
Mauilono From United States of America, joined Mar 2004, 46 posts, RR: 0 Reply 10, posted (6 years 5 months 1 week 3 days 7 hours ago) and read 1803 times:
Thanks everyone!!! I leave tomorrow to MAD via JFK. How about upgrades? Do they give comp upgrades to industry employees? I'm a Flight Attendant. If not, I'll flash my Air Force ID (Air Force deployment trip) and see if that helps? Don't know if Spain likes the U.S.?!?!?! Anyway, I'll make the best of it.
RootsAir From Costa Rica, joined Feb 2005, 4179 posts, RR: 45 Reply 11, posted (6 years 5 months 5 days 23 hours ago) and read 1766 times:
Quoting Mauilono (Reply 10): If not, I'll flash my Air Force ID (Air Force deployment trip) and see if that helps? Don't know if Spain likes the U.S.?!?!?! Anyway, I'll make the best of it.
That can be very badly seen. If I am working for a non US carrier and someone snaps out his AirForce ID I'll tell them them they can put up their arrogance where I think !
[Edited 2006-12-22 16:06:58]
A man without the knowledge of his past history,culture and origins is like a tree without roots
Sponsor Message: 
From United States of America, joined Mar 2004, 46 posts, 
From Argentina, joined Aug 2004, 4933 posts, 
From Spain, joined May 2006, 1625 posts, 
From United Kingdom, joined Feb 2005, 374 posts, 
From , joined Dec 1969, posts, 
From Andorra, joined Oct 2004, 584 posts, 
From Costa Rica, joined Feb 2005, 4179 posts, 
Printer friendly format 
