AY104 From Canada, joined Nov 2005, 505 posts, RR: 7 Reply 11, posted (6 years 11 months 2 weeks 4 days 2 hours ago) and read 3771 times:
Philippine Airline's "Mabuhay Class" (Mabuhay means welcome, hope I got the spelling correct). As a matter of fact, PR even had, maybe still do, a "Mabuhay Box": a complimentary box in which a passenger could check his/her prized possessions. Just think the idea is cute and pleasant, just like the people. Very appropriate! Just their smiles make one feel welcome.
The only thing a customer should expect for his/her loyalty is good service