WA727 From United States of America, joined Feb 2005, 172 posts, RR: 0 Posted (5 years 11 months 2 weeks 6 days 3 hours ago) and read 2887 times:
I'm flying PHX-MSP on US in F on July 11. Has anybody noticed any improvement in service? The website says they're making improvements, namely to the food. Are they still serving pasta salad and wine in plastic cups?
AlexPorter From , joined Dec 1969, posts, RR: Reply 3, posted (5 years 11 months 2 weeks 4 days 8 hours ago) and read 2833 times:
If anything, all (or all but one) PHX-MSP flights are at least old America West flights, which tend to have a little bit better service in first. I've never sat up there on HP or US myself, but at any rate, last year I was in a forward aisle seat in economy and could see through the mesh curtain that they were at least using real plates and silverware (except possibly plastic knives). But if you are on the one flight operated by the old-US (US east) then I don't know how that is at all.
The F/A serving in first class on that flight, despite being 130 years old, had a smile on her face the whole time, and was nice to us back in economy those few times she came back into our cabin (she was in F for most of the flight).
Evan767 From United States of America, joined Aug 2005, 2957 posts, RR: 2 Reply 4, posted (5 years 11 months 2 weeks 4 days 2 hours ago) and read 2825 times:
Quoting JRDC930 (Reply 2): Hell will freeze on the day any American carrier improves service in F class
Any American carrier? Well, looks like its gonna get a lot colder in hell soon!
The proper term is "on final" not "on finals" bud...
CaptainJon From , joined Dec 1969, posts, RR: Reply 6, posted (5 years 11 months 2 weeks 4 days 1 hour ago) and read 2818 times:
Quoting JRDC930 (Reply 2): Hell will freeze on the day any American carrier improves service in F class, flew U.S. 3 weeks ago in F, and no improvement whatsoever.
Fly F in CO. Even short three hour flights the service is excellent.
Osprey88 From United States of America, joined Jul 2007, 330 posts, RR: 1 Reply 7, posted (5 years 11 months 2 weeks 3 days 10 hours ago) and read 2796 times:
Quoting JRDC930 (Reply 2): Hell will freeze on the day any American carrier improves service in F class, flew U.S. 3 weeks ago in F, and no improvement whatsoever.
United's Premium Service seems like a definite improvement to me:
Planeguy727 From United States of America, joined Mar 2007, 1077 posts, RR: 1 Reply 8, posted (5 years 11 months 2 weeks 1 day 20 hours ago) and read 2763 times:
I am in F on US quite often - the F/As are generally as attentive as any other carrier in this country. The food is there - so don't complain. You can always not eat it. I had a great shimp pasta with pesto on PIT-DEN recently.
For me F is about having space to get work done (using the laptop, etc). Having a big seat and a skinny me is helpful too.
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