WA727 From United States of America, joined Feb 2005, 174 posts, RR: 0 Posted (8 years 7 months 1 week 9 hours ago) and read 6172 times:
I'm flying PHX-MSP on US in F on July 11. Has anybody noticed any improvement in service? The website says they're making improvements, namely to the food. Are they still serving pasta salad and wine in plastic cups?
AlexPorter From , joined Dec 1969, posts, RR:
Reply 3, posted (8 years 7 months 5 days 14 hours ago) and read 6118 times:
If anything, all (or all but one) PHX-MSP flights are at least old America West flights, which tend to have a little bit better service in first. I've never sat up there on HP or US myself, but at any rate, last year I was in a forward aisle seat in economy and could see through the mesh curtain that they were at least using real plates and silverware (except possibly plastic knives). But if you are on the one flight operated by the old-US (US east) then I don't know how that is at all.
The F/A serving in first class on that flight, despite being 130 years old, had a smile on her face the whole time, and was nice to us back in economy those few times she came back into our cabin (she was in F for most of the flight).
Planeguy727 From United States of America, joined Mar 2007, 1305 posts, RR: 1
Reply 8, posted (8 years 7 months 3 days 2 hours ago) and read 6048 times:
I am in F on US quite often - the F/As are generally as attentive as any other carrier in this country. The food is there - so don't complain. You can always not eat it. I had a great shimp pasta with pesto on PIT-DEN recently.
For me F is about having space to get work done (using the laptop, etc). Having a big seat and a skinny me is helpful too.