Britannia191A From United Kingdom, joined Nov 2004, 261 posts, RR: 0 Posted (6 years 4 months 3 weeks 3 days 21 hours ago) and read 4314 times:
Just reading a few posts today got me thinking. Which Airline has the best web site. This really is the best in terms of look, easy to book flights, check flights etc.. If you took all those things which are important to you.
UK - BA.COM - Looks good, easy to use all round
USA- Delta - really improved this year, high marks
CitrusCritter From Palau, joined May 2007, 1072 posts, RR: 3 Reply 2, posted (6 years 4 months 3 weeks 3 days 19 hours ago) and read 4288 times:
I find AirTran.com to be the easiest to use in terms of being able to select the flights you want. JetBlue.com is also good in this regard. I hate the sites like Continental that use a confusing graph set-up to try to find you the best fares but without showing the possible times and such.
DeltAirlines From United States of America, joined May 1999, 8818 posts, RR: 12 Reply 6, posted (6 years 4 months 3 weeks 3 days 13 hours ago) and read 4257 times:
Big fan of Delta's website...everything right there on the front page, easy to change seats, request upgrades, etc. online; calendar for searching for award tickets is great. Only complaint is no searching for partner awards online.
Elite From Hong Kong, joined Jun 2006, 2772 posts, RR: 10 Reply 9, posted (6 years 4 months 3 weeks 3 days 1 hour ago) and read 4224 times:
Quoting DeltAirlines (Reply 6): Big fan of Delta's website...everything right there on the front page, easy to change seats, request upgrades, etc. online; calendar for searching for award tickets is great. Only complaint is no searching for partner awards online.
And there's something wrong with their online check in feature for me :s
AlexPorter From , joined Dec 1969, posts, RR: Reply 11, posted (6 years 4 months 3 weeks 2 days 20 hours ago) and read 4189 times:
Websites are one thing that most (not all!) American carriers do very well. In flight service isn't what it used to be, but the websites, for the most part, are terrific.
Websites I particularly like:
- Skybus (the calendar is handy if you happen to live in Columbus and want to go somewhere on the cheapest dates possible)
These ones need improvement for one reason or another
- US Airways (too clunky)
- Alaska (interface needs a facelift)
- Midwest (interface needs a facelift)
- Frontier (booking system needs to change)
- United (website hates people with Star Alliance mileage plans that aren't MileagePlus)
Others are average, or I'm not familiar with them.
CitrusCritter From Palau, joined May 2007, 1072 posts, RR: 3 Reply 12, posted (6 years 4 months 3 weeks 2 days 20 hours ago) and read 4181 times:
Quoting National757 (Reply 10): Surprised no one has mentioned WN. I'm a big fan of Southwest.com. Fast loading and easy to navigate, the way all airline websites should be!
Agree. Ugly though. And it doesn't display exact prices but rather ranges for each class of ticket available. I like FL's best because it displays the price for each leg and all the available legs, plus all available connections. The FL site will let you connect through any city where a connection can be made, which is a nice feature. So if you want to avoid ATL, why not go through PHF, BWI, or CAK?
I do not like the website of LX. Wanted to book a flight ZRH-BKK and HKG-ZRH in J class. I could not find a way how to to do it so I ended up on LH that was easily to navigate and I got my ticket ZRH-BKK and HKG-ZRH with LX flight number and LX planes (no codeshares on LH or similar)!!!
Dez. ZRH-LCY/LHR-ZRH (LX in Y), , Jan. ZRH-TLV-ZRH (LX in Y), Feb: ZRH-BRU-ZRH (LX in Y), May: ZRH-MXP-ZRH-MIA/LAS-ORD-Z