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Which Airline Has The Best Web Site  
User currently offlineBritannia191A From United Kingdom, joined Nov 2004, 262 posts, RR: 0
Posted (7 years 1 month 2 weeks 7 hours ago) and read 5099 times:

Hi All

Just reading a few posts today got me thinking. Which Airline has the best web site. This really is the best in terms of look, easy to book flights, check flights etc.. If you took all those things which are important to you.

Mine are

For
UK - BA.COM - Looks good, easy to use all round

USA- Delta - really improved this year, high marks

Globally - Lufthansa

16 replies: All unread, jump to last
 
User currently offlineElite From Hong Kong, joined Jun 2006, 2796 posts, RR: 10
Reply 1, posted (7 years 1 month 2 weeks 7 hours ago) and read 5089 times:

I find the sidebar on the left of CathayPacific.com extremely easy to use...

User currently offlineCitrusCritter From Pitcairn Islands, joined May 2007, 1098 posts, RR: 3
Reply 2, posted (7 years 1 month 2 weeks 4 hours ago) and read 5073 times:

I find AirTran.com to be the easiest to use in terms of being able to select the flights you want. JetBlue.com is also good in this regard. I hate the sites like Continental that use a confusing graph set-up to try to find you the best fares but without showing the possible times and such.


TLH
User currently offlineN231YE From , joined Dec 1969, posts, RR:
Reply 3, posted (7 years 1 month 2 weeks 4 hours ago) and read 5071 times:

Hawaiian Airlines' redesigned website is nice looking, though I have never booked a flight through their website:

http://www.hawaiianair.com/Pages/Index.aspx


User currently offlineShannoninAMA From , joined Dec 1969, posts, RR:
Reply 4, posted (7 years 1 month 2 weeks 3 hours ago) and read 5067 times:

I agree with the user saying airtran...very easy to use  Smile


AA isn tthe easiest, but is a MAJOR improvement of what it used to be.



Shannon  Smile


User currently offlineRedTailDTW From United States of America, joined Oct 2006, 754 posts, RR: 3
Reply 5, posted (7 years 1 month 2 weeks 3 hours ago) and read 5066 times:

I always liked Northwest's website. I never have any problems with trying to find something on their website and booking is pretty easy.



I also like AirTran's webiste.




Mason (RedTailDTW)



Northwest Airlines. Now you're flying smart! (RIP 1926-2009)
User currently offlineDeltAirlines From United States of America, joined May 1999, 8897 posts, RR: 12
Reply 6, posted (7 years 1 month 1 week 6 days 22 hours ago) and read 5042 times:

Big fan of Delta's website...everything right there on the front page, easy to change seats, request upgrades, etc. online; calendar for searching for award tickets is great. Only complaint is no searching for partner awards online.

User currently offlineEbs757 From United States of America, joined Jul 2006, 758 posts, RR: 0
Reply 7, posted (7 years 1 month 1 week 6 days 20 hours ago) and read 5035 times:

aa.com

filler
filler



Viva la Vida
User currently offlineTruemanQLD From Australia, joined Feb 2007, 1528 posts, RR: 0
Reply 8, posted (7 years 1 month 1 week 6 days 17 hours ago) and read 5018 times:

I've found QF & JQ's websites easy to use but so is BA and AC but JAL dont even get me started on them they are so bad

User currently offlineElite From Hong Kong, joined Jun 2006, 2796 posts, RR: 10
Reply 9, posted (7 years 1 month 1 week 6 days 10 hours ago) and read 5009 times:

Quoting DeltAirlines (Reply 6):
Big fan of Delta's website...everything right there on the front page, easy to change seats, request upgrades, etc. online; calendar for searching for award tickets is great. Only complaint is no searching for partner awards online.

And there's something wrong with their online check in feature for me :s


User currently offlineNational757 From United States of America, joined Jul 2007, 720 posts, RR: 1
Reply 10, posted (7 years 1 month 1 week 6 days 10 hours ago) and read 5002 times:

Surprised no one has mentioned WN. I'm a big fan of Southwest.com. Fast loading and easy to navigate, the way all airline websites should be!


Formula 1 Grand Prix Trips: YUL '08, MEL '09, BCN '10, SIN '11, and LGW '12
User currently offlineAlexPorter From , joined Dec 1969, posts, RR:
Reply 11, posted (7 years 1 month 1 week 6 days 6 hours ago) and read 4974 times:

Websites are one thing that most (not all!) American carriers do very well. In flight service isn't what it used to be, but the websites, for the most part, are terrific.

Websites I particularly like:
- Delta
- Northwest
- jetBlue
- Skybus (the calendar is handy if you happen to live in Columbus and want to go somewhere on the cheapest dates possible)
- American
- Continental
- Southwest

These ones need improvement for one reason or another
- US Airways (too clunky)
- Alaska (interface needs a facelift)
- Midwest (interface needs a facelift)
- Frontier (booking system needs to change)
- United (website hates people with Star Alliance mileage plans that aren't MileagePlus)

Others are average, or I'm not familiar with them.


User currently offlineCitrusCritter From Pitcairn Islands, joined May 2007, 1098 posts, RR: 3
Reply 12, posted (7 years 1 month 1 week 6 days 5 hours ago) and read 4966 times:

Quoting National757 (Reply 10):
Surprised no one has mentioned WN. I'm a big fan of Southwest.com. Fast loading and easy to navigate, the way all airline websites should be!

Agree. Ugly though. And it doesn't display exact prices but rather ranges for each class of ticket available. I like FL's best because it displays the price for each leg and all the available legs, plus all available connections. The FL site will let you connect through any city where a connection can be made, which is a nice feature. So if you want to avoid ATL, why not go through PHF, BWI, or CAK?



TLH
User currently offlineEmair From Switzerland, joined Sep 2006, 110 posts, RR: 3
Reply 13, posted (7 years 1 month 1 week 6 days 5 hours ago) and read 4965 times:

Hi

LX and AZ websites are easy  Wink


User currently offlineAcey From Canada, joined Jun 2007, 1032 posts, RR: 0
Reply 14, posted (7 years 1 month 1 week 6 days 3 hours ago) and read 4949 times:

Quoting N231YE (Reply 3):
Hawaiian Airlines' redesigned website is nice looking

Agreed, that background is sharp. Creates quite a different move than that of the majors.

Quoting National757 (Reply 10):
Surprised no one has mentioned WN. I'm a big fan of Southwest.com. Fast loading and easy to navigate, the way all airline websites should be!

It's a nice improvement over the relatively liberal design they had last year. Reminds me of B6's now.

Quoting Ebs757 (Reply 7):
aa.com

 checkmark 



If a man hasn't discovered something that he will die for, he isn't fit to live. -- Martin Luther King, Jr.
User currently offlineAGRflyer From Switzerland, joined Nov 2005, 165 posts, RR: 0
Reply 15, posted (7 years 1 month 1 week 3 days 10 hours ago) and read 4883 times:
Support Airliners.net - become a First Class Member!

Quoting Emair (Reply 13):

I do not like the website of LX. Wanted to book a flight ZRH-BKK and HKG-ZRH in J class. I could not find a way how to to do it so I ended up on LH that was easily to navigate and I got my ticket ZRH-BKK and HKG-ZRH with LX flight number and LX planes (no codeshares on LH or similar)!!!



MXP-MUC-ORD/DFW-FRA-MXP in September LH in C, ZRH-TLV-ZRH in October LX in Y, ZRH-LCY-ZRH LX in Y in Nov
User currently offlineB747forever From Sweden, joined May 2007, 17064 posts, RR: 10
Reply 16, posted (7 years 1 month 1 week 3 days 8 hours ago) and read 4877 times:

I really like BA.COM


Work Hard, Fly Right
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