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How Much Do You Expect From Your Inflight Crew?  
User currently offlineRlorenzo24 From , joined Dec 1969, posts, RR:
Posted (6 years 9 months 3 days 9 hours ago) and read 3030 times:

Our expectations of inflight crews vary across the board. We forget that these professionals are human beings and not stepford wives that will smile regardless of who's screaming at them. They are there primarily for our safety and most people forget that. We'll rely on them and look up to them in case of an evacuation yet we scream at them and look down upon them because our choice of entree has run out. Which is more important then? Safety over service or service over safety?

5 replies: All unread, jump to last
 
User currently offlineVmax From Kenya, joined Sep 2006, 26 posts, RR: 0
Reply 1, posted (6 years 9 months 3 days 6 hours ago) and read 3015 times:

Since my life is in their hands should anything go wrong, safety would be my primary concern.

I like my service with a smile, but TBH as long as it's professional and courteous, I'm usually more than happy.

I don't understand people who are discourteous or condescending to cabin crew. I reckon these kinds of people would last about 30 seconds if the roles were reversed. I know I couldn't be a waitress, psychologist, nursemaid, childminder and Health and Safety all rolled into one whilst keeping a smile plastered on my face, for 5 minutes let alone 8 hours.

I have every admiration for cabin crew. When I went through my fear of flying phase, they were the ones who tirelessly checked on me, held my hand when I was being a pathetic wuss during a thunderstorm, and fed me alcohol to still my nerves  . And they still managed to smile with the patience of a saint when they probably just wanted to slap me a la Airplane hysterical woman scene (I wasn't, I hasten to add).

[Edited 2007-07-26 20:25:41]


It's always funny until someone gets hurt. Then it's just hilarious.
User currently offlineKmh1956 From Bermuda, joined Jun 2005, 3324 posts, RR: 7
Reply 2, posted (6 years 9 months 3 days 6 hours ago) and read 3013 times:

Quoting Vmax (Reply 1):
Since my life is in their hands should anything go wrong, safety would be my primary concern.

I like my service with a smile, but TBH as long as it's professional and courteous, I'm usually more than happy.

I don't understand people who are discourteous or condescending to cabin crew. I reckon these kinds of people would last about 30 seconds if the roles were reversed. I know I couldn't be a waitress, psychologist, nursemaid, childminder and Health and Safety all rolled into one whilst keeping a smile plastered on my face, for 5 minutes let alone 8 hours.

I have every admiration for cabin crew. When I went through my fear of flying phase, they were the ones who tirelessly checked on me, held my hand when I was being a pathetic wuss during a thunderstorm, and fed me alcohol to still my nerves . And they still managed to smile with the patience of a saint when they probably just wanted to slap me a la Airplane hysterical woman sceene (I wasn't, I hasten to add).

I HAVE been a waitress, and a bartender. I've dealt with drunks, tightwads and a whole lot of generally obnoxious people who felt it was their God-given right to snap their fingers at me as though calling a dog, pinch my ass (or whatever body part was in grabbing range) and be abusive for no apparent reason.

I did not, however, have to be responsible for the safety of the same 100+ drunks, tightwads and a whole lot of generally obnoxious people who felt it was their God-given right to snap their fingers at me as though calling a dog, pinch my ass (or whatever body part was in grabbing range) and be abusive for no apparent reason. These people get my utmost respect as well. Theirs is neither a cushy or glamorous job, and I will treat them with the respect that they deserve every time I walk onto an aircraft.



'Somebody tell me why I'm on my own if there's a soulmate for everyone' :Natasha Bedingfield
User currently offlineRlorenzo24 From , joined Dec 1969, posts, RR:
Reply 3, posted (6 years 9 months 3 days 5 hours ago) and read 3004 times:

People forget how society has changed and people have also. It was easier back in the old days to smile be courteous and say thank you, because people were like that. No, nobody bothers saying thank you or please. They don't even acknowledge you when you ask them what they would like to drink. Manners have completely flown out the door. To most people it is easier to be impolite than polite. Kids also reflect theirs parents behavior and when I see them talk back to adults I pity what they're going to grow up to be. I admire you guys for your compassion. Most people just don't care anymore, unless, there's an emergency. Than you'll see them paying close attention like school kids when the crew prepares the cabin for an emergency landing. Ha!!

User currently offlineAg92 From India, joined Jul 2006, 1317 posts, RR: 0
Reply 4, posted (6 years 9 months 2 days 17 hours ago) and read 2980 times:

When I used to be young I had no clue who the FA were, to me they were just people who serve me. Later though I realized what the cabin crew's main job was and since then I have stopped pressing the call bell, and if I want something I generally go to the galley and then get it.

Ever since I found out what their job was, I have respected them alot more then I used to.

Regards
Ag92


User currently offlineN710PS From United States of America, joined Oct 2006, 1166 posts, RR: 4
Reply 5, posted (6 years 9 months 23 hours ago) and read 2931 times:

A safety demo and nothing more. Safety is their primary function, in the 60's and 70's maybe a little jerkin' girkin' under the blanket and a salsbery steak but those days are past and I am sorry to say I was not around for them. But in all seriousness, there primary function is safety andthat is it. The title given them maybe is slightly inappropreate for that reason. The beveradge and snack service is an added bonus and if she is hot than you lucked out.


There is plenty of room for Gods animals, right next to the mashed potatoes!
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