VgnAtl747 From United States of America, joined Apr 2001, 1492 posts, RR: 2 Reply 1, posted (5 years 8 months 1 week 2 days 13 hours ago) and read 2770 times:
My cousin flew to Florida with them last year... what a joke...
Aicraft went mechanical in Gatwick, with no explination until 2 hours after they were supposed to board. They kept getting told, "update in two hours", with no updates coming. They ended up sitting in the airport for over 14 hours before Monarch sent them to a hotel. Then, once they returned the next morning it was another 6 hour delay while they waited for another aircraft to be flown in. That aircraft eventually arrived but was a different type and couldn't make the flight without a stop, so the added a fuel stop part way to Florida.
ManchesterMAN From United Kingdom, joined Sep 2003, 1192 posts, RR: 1 Reply 2, posted (5 years 8 months 1 week 2 days 13 hours ago) and read 2744 times:
Quoting Jwb2 (Thread starter): I saw last year that Monarch operated charter routes to Canada. Has anyone flown with them to Canada? What was the service like? What aircraft was operated?
I've never flown them to Canada but I know they fly the A330 to YYC with a narrow 3-3-3 configuration. Not sure if they fly anywhere else in Canada or not. Seat pitch is very tight and service minimal. I would recommend another carrier, although it depends where you are travelling to and your budget etc. Thomas Cook are very good on flights to eastern cities (YYZ, YHZ, YOW, YUL) as they fly the 757 with an over generous 35" seat pitch (see www.canadian-affair.com ). However Thomas Cook are no better than MON with their A330 flights to western Canada. If you are heading out west I'd recommend one of the scheduled carriers such as AC, BA, LH, AF, CO etc.