Ryanair!!! From Australia, joined Mar 2002, 4783 posts, RR: 24
Reply 1, posted (8 years 5 days 13 hours ago) and read 6638 times:
ANA appears to be miles ahead of their sister JAL in terms of service according to the reports here on airliners.net.
My experiences on JAL were rather "normal" because firstly they spoke very little English, secondly their modus operandi was very Japanese-oriented leaving foreigners like me feeling very ignored. I am not saying that the FAs were rude or aloof, they were just very distant and seem to treat Japanese pax a notch better than me. BUT that being said, ANA and JAL are still a good choice when compared to any North American / European carriers.
Welcome to my starry one world alliance, a team in the sky!
AlexPorter From , joined Dec 1969, posts, RR:
Reply 2, posted (8 years 5 days 13 hours ago) and read 6638 times:
While JAL is certainly a good airline, ANA is probably considered to be in the top five of the world's airlines. They have wonderful service and I'd recommend ANA in this case. But either would be better than any of the U.S. options, including Continental.
WhatUsaid From United States of America, joined Feb 2007, 695 posts, RR: 0
Reply 4, posted (8 years 5 days 13 hours ago) and read 6638 times:
I've flown both and would agree, ANA is a much better product. Their business class is miles ahead of JAL. I've had some bad experiences with JAL in terms of seat selection, showing up at the airport with no record of my pre-assigned seat. One trip ended up with my 14 year old on the upper deck and me on the lower - something I didn't like at all. Couldn't get anyone to move and the airline did nothing to let us have the seats that we originally booked. That said, neither is in the league of SK. As to the US carriers, they're all pretty bad in comparison to either ANA or JAL. I'm flying UA to Narita on Sunday and am not looking forward to 10 hrs and 42 minutes of misery. Why UA, well, with the hope of an upgrade.... I'd take upper deck on a 747 over a 777 anyday...
LDIkaros From United States of America, joined Apr 2007, 181 posts, RR: 0
Reply 7, posted (8 years 4 days 11 hours ago) and read 6638 times:
My vote goes to ANA.
I have flown both ANA and JAL in Y class a couple of times across the Pacific. Both are great carriers. However, ANA has a better IFE, better food (I had some of the best airline food ever on my last ANA flight), and the cabins are nicer.
Just make sure you preselect your seat if you fly Y class to avoid getting stuck in a middle seat. If you are a member of their frequent flyer club (signing up is free and easy) and book directly on their web site you can do that.
TimePilot From Switzerland, joined Sep 2005, 296 posts, RR: 0
Reply 9, posted (8 years 1 day 9 hours ago) and read 6637 times:
I guess I'll be the only one advocating JAL here. I fly JAL every year back and forth to the US. I have had very little trouble with them and they've always been nice. The food can be a little hit or miss, but this isn't the 1960s anymore, is it?
I've heard nothing but good things about ANA as well. I think with either one you'll be happy. If you want miles though check first which program your regular airline is in! JAL is One World and ANA is Star Alliance.
Siege2L From United States of America, joined Sep 2007, 114 posts, RR: 0
Reply 10, posted (8 years 1 day 9 hours ago) and read 6637 times:
Honestly, each reply is based on personal experience and perhaps you should try both airlines. One-way on NH and the return on JL. I have flown both NH and JL from IAD and both were fantastic!!! Of course, this was some years ago, however both experiences have made lasting impressions. Try both!