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Going To Japan...ANA Or JAL?  
User currently offlineVulindlela744 From United States of America, joined Jan 2000, 521 posts, RR: 0
Posted (6 years 12 months 2 days 11 hours ago) and read 5785 times:

I'm going to Tokyo early next year and wonder if anyone here has experienced JAL or ANA? Which one has the best service? The price is about the same. Any comments welcome.

11 replies: All unread, jump to last
 
User currently offlineRyanair!!! From Australia, joined Mar 2002, 4755 posts, RR: 26
Reply 1, posted (6 years 12 months 2 days 11 hours ago) and read 5788 times:

ANA appears to be miles ahead of their sister JAL in terms of service according to the reports here on airliners.net.

My experiences on JAL were rather "normal" because firstly they spoke very little English, secondly their modus operandi was very Japanese-oriented leaving foreigners like me feeling very ignored. I am not saying that the FAs were rude or aloof, they were just very distant and seem to treat Japanese pax a notch better than me. BUT that being said, ANA and JAL are still a good choice when compared to any North American / European carriers.



Welcome to my starry one world alliance, a team in the sky!
User currently offlineAlexPorter From , joined Dec 1969, posts, RR:
Reply 2, posted (6 years 12 months 2 days 10 hours ago) and read 5788 times:

While JAL is certainly a good airline, ANA is probably considered to be in the top five of the world's airlines. They have wonderful service and I'd recommend ANA in this case. But either would be better than any of the U.S. options, including Continental.

User currently offlinePellegrine From France, joined Mar 2007, 2449 posts, RR: 8
Reply 3, posted (6 years 12 months 2 days 10 hours ago) and read 5788 times:

Quoting Ryanair!!! (Reply 1):
their modus operandi was very Japanese-oriented

For what it's worth people DO say the same about ANA. If price is the same I'm another vote for NH.



oh boy!!!
User currently onlineWhatUsaid From United States of America, joined Feb 2007, 667 posts, RR: 0
Reply 4, posted (6 years 12 months 2 days 10 hours ago) and read 5788 times:

I've flown both and would agree, ANA is a much better product. Their business class is miles ahead of JAL. I've had some bad experiences with JAL in terms of seat selection, showing up at the airport with no record of my pre-assigned seat. One trip ended up with my 14 year old on the upper deck and me on the lower - something I didn't like at all. Couldn't get anyone to move and the airline did nothing to let us have the seats that we originally booked. That said, neither is in the league of SK. As to the US carriers, they're all pretty bad in comparison to either ANA or JAL. I'm flying UA to Narita on Sunday and am not looking forward to 10 hrs and 42 minutes of misery. Why UA, well, with the hope of an upgrade.... I'd take upper deck on a 747 over a 777 anyday...

User currently onlineStitch From United States of America, joined Jul 2005, 31056 posts, RR: 87
Reply 5, posted (6 years 12 months 2 days 10 hours ago) and read 5788 times:
Support Airliners.net - become a First Class Member!

Not sure what class you are flying, but NH New Style First Class is wonderful.

User currently offlineWingletsman From , joined Dec 1969, posts, RR:
Reply 6, posted (6 years 12 months 1 day 12 hours ago) and read 5788 times:

ANA, ANA

Wingletsman


User currently offlineLDIkaros From United States of America, joined Apr 2007, 181 posts, RR: 0
Reply 7, posted (6 years 12 months 1 day 9 hours ago) and read 5788 times:

My vote goes to ANA.

I have flown both ANA and JAL in Y class a couple of times across the Pacific. Both are great carriers. However, ANA has a better IFE, better food (I had some of the best airline food ever on my last ANA flight), and the cabins are nicer.

Just make sure you preselect your seat if you fly Y class to avoid getting stuck in a middle seat. If you are a member of their frequent flyer club (signing up is free and easy) and book directly on their web site you can do that.

Have a great trip.


User currently offlineBabybus From , joined Dec 1969, posts, RR:
Reply 8, posted (6 years 12 months 1 day 1 hour ago) and read 5788 times:

I don't know about ANA or JAL to Japan but think about Air France. I used them on that route and I was not disappointed even in Y.

JAL,even among the Japanese, is said to be a bit above themselves.


User currently offlineTimePilot From Switzerland, joined Sep 2005, 296 posts, RR: 0
Reply 9, posted (6 years 11 months 4 weeks 7 hours ago) and read 5787 times:

I guess I'll be the only one advocating JAL here. I fly JAL every year back and forth to the US. I have had very little trouble with them and they've always been nice. The food can be a little hit or miss, but this isn't the 1960s anymore, is it?

I've heard nothing but good things about ANA as well. I think with either one you'll be happy. If you want miles though check first which program your regular airline is in! JAL is One World and ANA is Star Alliance.

Happy flying and have fun in Japan  Smile


User currently offlineSiege2L From United States of America, joined Sep 2007, 114 posts, RR: 0
Reply 10, posted (6 years 11 months 4 weeks 7 hours ago) and read 5787 times:

Honestly, each reply is based on personal experience and perhaps you should try both airlines. One-way on NH and the return on JL. I have flown both NH and JL from IAD and both were fantastic!!! Of course, this was some years ago, however both experiences have made lasting impressions. Try both!


Flying higher than over your dreams...
User currently offlineHT From Germany, joined May 2005, 6525 posts, RR: 23
Reply 11, posted (6 years 11 months 3 weeks 6 days 8 hours ago) and read 5753 times:

Quoting Siege2L (Reply 10):
try both airlines. One-way on NH and the return on JL.

Wouldn't that require 2 oneway tickets, thus increasing the costs considerably ?
Or do JL and NH both have switched thier pricing to oneway fares like LCC's do ?
-HT



Carpe diem ! Life is too short to waste your time ! Keep in mind, that today is the first day of the rest of your life !
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