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Airline Lounge Jobs  
User currently offlineQf74 From Australia, joined Jul 2006, 43 posts, RR: 0
Posted (6 years 10 months 3 weeks 5 days 20 hours ago) and read 4188 times:

Hi all -

I've asked this before but didn't get much of a response so forgive the re-post.

I've been wondering about jobs in various airline's lounges (specifically at SFO). Are lounge employees contracted or employed directly by the airline? Are they union? Do they get flight benefits? Are they tipped? Most of all, can anyone give me a lead on where to inquire about this sort of employment.

Thanks in advance - Will

6 replies: All unread, jump to last
 
User currently offlineHT From Germany, joined May 2005, 6525 posts, RR: 23
Reply 1, posted (6 years 10 months 3 weeks 4 days 21 hours ago) and read 4169 times:

Quoting Qf74 (Thread starter):
Are they tipped?

The only two lounge personnel I ever tipped were:
- a bar tender at DL's International Lounge at ATL
- the guy whose job was to clean up the shower I had last week at Star Alliance's Business Lounge at LAX TBIT.

Many (or "most" ?) lounges are strictly self-service, so there is no need for tipping.

Quoting Qf74 (Thread starter):
Are lounge employees contracted or employed directly by the airline?

MIght vary with the type of the lounge. Some are operated by (or "for") an airline, other by/for an Alliance (see examples above). If you are interested in a specific airline's lounge (at SFO) try to contact that airlines HR-department. If this is the wrong address to turn to they should be so kind to let you know the correct contact.

Also, the employer might vary with the position one is having at the lounge.
Sitting at reception one should be able to perform most actions that a PSA does (or even some more ...)
Having to clean the tables hardly requires to be employed by an airline.

Quoting Qf74 (Thread starter):
Most of all, can anyone give me a lead on where to inquire about this sort of employment.

What about a Job Center (or the local equivalent to it) ?
-HT



Carpe diem ! Life is too short to waste your time ! Keep in mind, that today is the first day of the rest of your life !
User currently offlineBicoastal From , joined Dec 1969, posts, RR:
Reply 2, posted (6 years 10 months 3 weeks 4 days 18 hours ago) and read 4169 times:

All I know are United's Red Carpet Clubs. The agents in the RCCs are United CSRs who bid that work area. The bartenders, servers and other workers are contract workers who have no flight benefits but do accept tips. I believe the contractors are different companies and you'd have to inquire locally to find out.

User currently offlineFalstaff From United States of America, joined Jun 2006, 6088 posts, RR: 29
Reply 3, posted (6 years 10 months 3 weeks 4 days 4 hours ago) and read 4134 times:
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At NW's World clubs at DTW I have seen contractors handling food stuffs and putting in fresh beer kegs.The other people around looked like NW employees.

Quoting HT (Reply 1):
a bar tender at DL's International Lounge at ATL

At the World Club you have to pour your own drinks. Which is ok by me. I can make it as strong as I want.



My mug slaketh over on Falstaff N503
User currently offlineQf74 From Australia, joined Jul 2006, 43 posts, RR: 0
Reply 4, posted (6 years 10 months 3 weeks 4 days ago) and read 4134 times:

Thanks for the info - much appreciated. Pushing further now, does anyone know anything about staffing for the Virgin Atlantic Clubhouse at SFO?

User currently offlineDavescj From United States of America, joined Jun 2007, 2306 posts, RR: 0
Reply 5, posted (6 years 10 months 3 weeks 2 days 2 hours ago) and read 4090 times:

Quoting HT (Reply 1):
Many (or "most" ?) lounges are strictly self-service, so there is no need for tipping

I know that most Continental Presidents Room (ie airline club) have bar tenders, and most people will tip them. The same is true of all the Delta Crown Room Lounges I have been in.

British Airways seems to have staff that ensure everything is out, and like NW WorldClubs allows you to make your own drinks.

Dave



Can I have a mojito on this flight?
User currently offlineSrbmod From , joined Dec 1969, posts, RR:
Reply 6, posted (6 years 10 months 3 weeks 2 days 1 hour ago) and read 4084 times:

Quoting Bicoastal (Reply 2):
The bartenders, servers and other workers are contract workers who have no flight benefits but do accept tips. I believe the contractors are different companies and you'd have to inquire locally to find out.

Wouldn't be surprised if this is how it is with most airline clubs. It definitely wouldn't surprise me if @ ATL, the DL Crown Room bartenders are employees of one the companies that has the concessions contract. Or who knows, DL could hire them through DALGS.


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