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Commissions On In-flight Sales?  
User currently offlineMauiman31 From United States of America, joined Sep 2007, 450 posts, RR: 0
Posted (6 years 7 months 3 weeks 3 days 6 hours ago) and read 4151 times:
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I was watching the dvd of MSNBC's "A Day in the Life of American Airlines" which was filmed a couple years ago. Anyway, it was mentioned that American crew get a commission from on board meals sold. Didn't know that - and was surprised. I think it is great. . .extra money for the crew and incentive to provide the service. My question, is that standard now with most US carriers? And do crews get commission for other rented or sold items, like movie players, headsets, booze?

11 replies: All unread, jump to last
 
User currently offlineEWRCabincrew From United States of America, joined May 2006, 5523 posts, RR: 56
Reply 1, posted (6 years 7 months 3 weeks 3 days 3 hours ago) and read 4134 times:

At CO we get zero commission on onboard sales of liquor and headsets. We do, however, get commission, albeit a small amount (but it does add up), on duty-free sales.


You can't cure stupid
User currently offlineAirPortugal310 From Tokelau, joined Apr 2004, 3635 posts, RR: 2
Reply 2, posted (6 years 7 months 3 weeks 3 days 3 hours ago) and read 4133 times:



Quoting EWRCabincrew (Reply 1):
At CO we get zero commission on onboard sales of liquor and headsets. We do, however, get commission, albeit a small amount (but it does add up), on duty-free sales.

It is courtest of CO that I have half of the colognes that I have! Thank you!



I sell airplanes and airplane accessories
User currently offlineAnsett767 From Australia, joined May 1999, 1021 posts, RR: 2
Reply 3, posted (6 years 7 months 3 weeks 3 days 2 hours ago) and read 4127 times:



Quoting EWRCabincrew (Reply 1):
At CO we get zero commission on onboard sales of liquor and headsets. We do, however, get commission, albeit a small amount (but it does add up), on duty-free sales.

But if there are 17 crew members on a long haul flight and say 2 do the duty free run what do the other 15 get? or is it split 17 ways?


User currently offlineSignol From United Kingdom, joined Oct 2007, 3005 posts, RR: 8
Reply 4, posted (6 years 7 months 3 weeks 3 days 2 hours ago) and read 4123 times:

At a f/a interview I had at Easyjet, it was explained that you'd get some commission based on on-board sales. I can't imagine the non-service performing f/as allowing their colleagues even the chance of extra cash and not them!

signol



Flights booked: none :(
User currently offlineEWRCabincrew From United States of America, joined May 2006, 5523 posts, RR: 56
Reply 5, posted (6 years 7 months 3 weeks 3 days 1 hour ago) and read 4113 times:



Quoting Ansett767 (Reply 3):
But if there are 17 crew members on a long haul flight and say 2 do the duty free run what do the other 15 get? or is it split 17 ways?

The percentage for commission is split between the amount of crew members working. As few as 5 (757) or as many as 14 (777). Even though two do the work. There is an additional 'bonus' for the two selling in increments of 500.00USD.



You can't cure stupid
User currently offlineAnsett767 From Australia, joined May 1999, 1021 posts, RR: 2
Reply 6, posted (6 years 7 months 3 weeks 2 days 5 hours ago) and read 4074 times:



Quoting EWRCabincrew (Reply 5):
The percentage for commission is split between the amount of crew members working. As few as 5 (757) or as many as 14 (777). Even though two do the work. There is an additional 'bonus' for the two selling in increments of 500.00USD

Ah thanks,

Now heres an interesting question. On average, how much do you sell per flight? Very often I see the trolley go down the aisle of a 744 and I notice it only stopping once, if that - even in J class!


User currently offlineEWRCabincrew From United States of America, joined May 2006, 5523 posts, RR: 56
Reply 7, posted (6 years 7 months 3 weeks 2 days 5 hours ago) and read 4072 times:



Quoting Ansett767 (Reply 6):
On average, how much do you sell per flight?

For me, there is not much of an average, because it varies so widely. It depends on the season (Xmas, for example), city pairings and passenger loads. Can't get more specific because it changes every flight, everyday, every city.



You can't cure stupid
User currently offlineIAirAllie From , joined Dec 1969, posts, RR:
Reply 8, posted (6 years 7 months 3 weeks 1 day 13 hours ago) and read 4056 times:

I belive at AA there are certain bid positions designated as responsible for sales and they recive the commission. The other FA's get nothing.

User currently offlineEWRCabincrew From United States of America, joined May 2006, 5523 posts, RR: 56
Reply 9, posted (6 years 7 months 3 weeks 1 day 7 hours ago) and read 4043 times:



Quoting IAirAllie (Reply 8):
I belive at AA there are certain bid positions designated as responsible for sales and they recive the commission

Ours are bid positions as well, but with our union getting involved, all f/a get commission (eventhough they don't work the cart or assist). Oh well. Life goes on.



You can't cure stupid
User currently offlineLuv2cattlecall From United States of America, joined Sep 2007, 1650 posts, RR: 2
Reply 10, posted (6 years 7 months 3 weeks 18 hours ago) and read 4030 times:
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I believe Skybus pays 10-15% comission to suplement the $9/hr the FAs make.


When you have to breaststroke to your connecting flight...it's a crash!
User currently offlineNG1Fan From Australia, joined Aug 2007, 446 posts, RR: 0
Reply 11, posted (6 years 7 months 3 weeks 11 hours ago) and read 4023 times:

I actually asked an FA on OS VIE-Moscow a couple of years ago (so not sure how current this information is): yes, they get paid commission on inflight sales.

Apparently, at that time, flight OS VIE-SVO-VIE had the highest on-board sales in the whole OS network. I used to take this flight regularly over nine years, and I normally recall then taking a good hour to do a A-32x. Especially on a Sunday flight when lots of Moscovites were returning from their long weekend shopping in Vienna. Spend the last few Schillings/Euros.

NG1Fan


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