Mauiman31 From United States of America, joined Sep 2007, 451 posts, RR: 0 Posted (7 years 3 months 1 week 2 days 16 hours ago) and read 4517 times:
I was watching the dvd of MSNBC's "A Day in the Life of American Airlines" which was filmed a couple years ago. Anyway, it was mentioned that American crew get a commission from on board meals sold. Didn't know that - and was surprised. I think it is great. . .extra money for the crew and incentive to provide the service. My question, is that standard now with most US carriers? And do crews get commission for other rented or sold items, like movie players, headsets, booze?
Signol From United Kingdom, joined Oct 2007, 3063 posts, RR: 8
Reply 4, posted (7 years 3 months 1 week 2 days 12 hours ago) and read 4489 times:
At a f/a interview I had at Easyjet, it was explained that you'd get some commission based on on-board sales. I can't imagine the non-service performing f/as allowing their colleagues even the chance of extra cash and not them!
EWRCabincrew From United States of America, joined May 2006, 5527 posts, RR: 55
Reply 5, posted (7 years 3 months 1 week 2 days 11 hours ago) and read 4479 times:
Quoting Ansett767 (Reply 3): But if there are 17 crew members on a long haul flight and say 2 do the duty free run what do the other 15 get? or is it split 17 ways?
The percentage for commission is split between the amount of crew members working. As few as 5 (757) or as many as 14 (777). Even though two do the work. There is an additional 'bonus' for the two selling in increments of 500.00USD.
Ansett767 From Australia, joined May 1999, 1021 posts, RR: 2
Reply 6, posted (7 years 3 months 1 week 1 day 15 hours ago) and read 4440 times:
Quoting EWRCabincrew (Reply 5): The percentage for commission is split between the amount of crew members working. As few as 5 (757) or as many as 14 (777). Even though two do the work. There is an additional 'bonus' for the two selling in increments of 500.00USD
Now heres an interesting question. On average, how much do you sell per flight? Very often I see the trolley go down the aisle of a 744 and I notice it only stopping once, if that - even in J class!
For me, there is not much of an average, because it varies so widely. It depends on the season (Xmas, for example), city pairings and passenger loads. Can't get more specific because it changes every flight, everyday, every city.
NG1Fan From Australia, joined Aug 2007, 446 posts, RR: 0
Reply 11, posted (7 years 3 months 6 days 20 hours ago) and read 4389 times:
I actually asked an FA on OS VIE-Moscow a couple of years ago (so not sure how current this information is): yes, they get paid commission on inflight sales.
Apparently, at that time, flight OS VIE-SVO-VIE had the highest on-board sales in the whole OS network. I used to take this flight regularly over nine years, and I normally recall then taking a good hour to do a A-32x. Especially on a Sunday flight when lots of Moscovites were returning from their long weekend shopping in Vienna. Spend the last few Schillings/Euros.