Sponsor Message:
Travel Polls & Prefs Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Is Finnair Really That Bad?  
User currently offlineEnginebird From United States of America, joined May 2007, 341 posts, RR: 0
Posted (5 years 10 months 2 weeks 6 days 10 hours ago) and read 15503 times:

I have just looked into some long-haul flights from Europe to Asia and for some of them Finnair had by far the lowest fares. I have been on almost any European airline safe Finnair and when I checked Finnair out on airlinequality.com many reports were not very encouraging, to put it mildly.

I understand that especially their long-haul MD11 operation is particularly painful for their economy passangers. I have always tried to avoid MD11s like the proverbial plague, but the fares are so low that I am actually considering to book a Finnair flight.

My questions are:
- is Finnair long-haul really that bad / has it become that bad in recent years?
- is the MD11 economy seat really that terrible?
- is the food really inedible?
- does the service really suck so badly?

Thank you for your comments.

9 replies: All unread, jump to last
 
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8426 posts, RR: 55
Reply 1, posted (5 years 10 months 2 weeks 6 days 10 hours ago) and read 15449 times:
Support Airliners.net - become a First Class Member!

If you like flying, book with AY to get the MD-11, the first ones start to leave the fleet soon.

I cannot comment on AY economy, but I've had numerous Business Class flights on their MD-11's, had some excellent flights with them!

Enjoy

M



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333,342
User currently offlineClassicLover From Ireland, joined Mar 2004, 4599 posts, RR: 24
Reply 2, posted (5 years 10 months 2 weeks 6 days 10 hours ago) and read 15431 times:



Quoting Enginebird (Thread starter):
I have just looked into some long-haul flights from Europe to Asia and for some of them Finnair had by far the lowest fares.

They often are. Finnair have positioned themselves to offer a competitively priced service from Europe to Asia. It's something they focus on - being Europe's long haul carrier to Asia.

It's something they do extremely well!

Quoting Enginebird (Thread starter):
- is Finnair long-haul really that bad / has it become that bad in recent years?

No, definitely not. I've flown them a couple of times and have had absolutely no issue with them.

That said, a friend of mine categorically refuses to fly them anymore as they lost his bag when he came to Dublin from Tokyo. He also moaned about the flight itself, but he's that type of person  Smile

Quoting Enginebird (Thread starter):
- is the MD11 economy seat really that terrible?

Not sure, I flew J.

Quoting Enginebird (Thread starter):
- is the food really inedible?

No, the food on Finnair is actually very good. Ditto the wines!

Quoting Enginebird (Thread starter):
- does the service really suck so badly?

No - just because they're not overpriced doesn't mean they're a crappy airline.



I do quite enjoy a spot of flying - more so when it's not in Economy!
User currently offlineVio From Canada, joined Feb 2004, 1364 posts, RR: 8
Reply 3, posted (5 years 10 months 2 weeks 6 days 10 hours ago) and read 15431 times:

I flew Finnair a while back from Toronto to Helsinki on their MD-11 and I thought they were really good and the price was great. Legroom isn't the best, but I was quite comfortable (at 175cm).

I would recommend Finnair. It's not stellar, but then again what company is nowadays?

[Edited 2008-06-01 14:28:49]


Superior decisions reduce the need for superior skills.
User currently offlineCostastic From , joined Dec 1969, posts, RR:
Reply 4, posted (5 years 10 months 2 weeks 6 days 10 hours ago) and read 15371 times:

Yep, some brilliantly cheap fares with AY. Indeed, I've recently seen £320 return including taxes for London to India and £399 return including taxes London to Japan, China, South Korea. All of those are great. But if you manage to get on an M11 as well... Anyway, everything I have read indicates that AY is standard for long-haul flights, better for shorter ones.

User currently offlineEnginebird From United States of America, joined May 2007, 341 posts, RR: 0
Reply 5, posted (5 years 10 months 2 weeks 6 days 9 hours ago) and read 15332 times:

Thanks for all the replies so far.

Quoting BA319-131 (Reply 1):
If you like flying, book with AY to get the MD-11, the first ones start to leave the fleet soon.

I have been on too many MD11 flights (DL, KL, Swiss) and generally hated them: noisy, 3-4-3 and somewhat unreliable.

Quoting BA319-131 (Reply 1):

Not sure, I flew J.

Well, Y could be totally different, right?  Wink

Quoting Vio (Reply 3):
I flew Finnair a while back from Toronto to Helsinki on their MD-11 and I thought they were really good and the price was great. Legroom isn't the best, but I was quite comfortable (at 175cm).
I would recommend Finnair. It's not stellar, but then again what company is nowadays?

Very true. -- I am 192cm, do you think I could survive?

Quoting Costastic (Reply 4):
Anyway, everything I have read indicates that AY is standard for long-haul flights, better for shorter ones.

That's what I have read, too. Some reports however suggest that it is "below standard" for long-haul.


User currently offlineJe89_w From United States of America, joined Mar 2002, 2357 posts, RR: 10
Reply 6, posted (5 years 10 months 2 weeks 6 days 9 hours ago) and read 15329 times:
AIRLINERS.NET CREW
PHOTO SCREENER

Finnair uses a 3-4-3 Y layout on the rear of their MD-11s and a 3-4-2 layout near the front. A typical layout on an MD-11 is only 9 abreast (3-4-2 or 2-5-2). I've flown one of their MD-11s from DMK-SIN back in 2006, and the 10 abreast seating wasn't that bad . . . however, it was only a 2 hour flight. A long haul flight from Europe to Asia might be a little different. There are no PTVs on MD-11s. Food was standard, but nothing to talk about.


View Large View Medium
Click here for bigger photo!

Photo © Je89 W.


Finnair MD-11 rear cabin, 3-4-3


View Large View Medium
Click here for bigger photo!

Photo © Harri Koskinen


Finnair MD-11 forward cabin, 3-4-2


View Large View Medium
Click here for bigger photo!

Photo © Eric Fortin - AirTeamImages


KLM MD-11 cabin, 3-4-2


View Large View Medium
Click here for bigger photo!

Photo © Stefan Hofmann


TAM MD-11 cabin, 3-4-2

Quoting Enginebird (Thread starter):
always tried to avoid MD11s like the proverbial plague

Well, I actually tried to get on the MD-11 for that Bangkok-Singapore flight! Thankfully, it also had the lowest fare. Flying on MD-11s are rare nowadays, so better grab that opportunity! Perhaps I'm also biased, but the MD-11 is one sweet aircraft.

Quoting Enginebird (Thread starter):
does the service really suck so badly?

Again, can't compare to SQ or EK, but I haven't experienced any rude FAs. Service seems fine to me.

Hope that helps!


User currently offlineLuv2cattlecall From United States of America, joined Sep 2007, 1650 posts, RR: 2
Reply 7, posted (5 years 10 months 2 weeks 6 days 9 hours ago) and read 15328 times:
Support Airliners.net - become a First Class Member!



Quoting Enginebird (Thread starter):
My questions are:
- is Finnair long-haul really that bad / has it become that bad in recent years?
- is the MD11 economy seat really that terrible?
- is the food really inedible?
- does the service really suck so badly?

Not too shabby at all! My girlfriend lived in Finland for about 8 months and I flew probably about 10 r/t's...and I'm still alive! The service is pleasant.... We had a flight from ORD-JFK on AA in F, and that service was average, but in comparison, I would say Finnair's Y service was a bit better than AA's domestic F.

I'm 6'4", and, while I wouldn't have enough room to cut my toenails or do those foot dance things the recommend (on a few flights with them, the FA's actually demonstrated how to do them!) so that you don't get DVT, it's bearable. If you can stand a CRJ for 2 hours, you can do a longhaul on Finnair's MD11. Try to get a seat in the 1st economy cabin..21/22 are great. The legroom is nothing to write home about, but it isn't so bad that I have to remove the magazines and such from the seat pocket in front of me like I have to do on AirTran!

Food: So many fliers make a huge deal about airline food being the worst thing ever, etc.... but really, I think they like to hear themselves complain. It's not a gourmet 5 course meal, but it's much better than any frozen dinner you could find on land.



When it comes to saving $$ on tickets, if I'm traveling by myself, I always look at the opportunity cost: What could I do with the $250 I save by going on an airline with a bit less legroom? I figure I would get much more out of, say, a meal at a really fancy restaurant with the gf for that amount of money than I would from that extra inch of legroom for 8 hours. Likewise, I started using Y when I'm by myself as much as I could, and literally saved enough money over the past 2 years to pay cash for my dream car...




(PS, I'm really glad that I make a habit of copy/pasting long replies into notepad before I hit post...because I had all this typed up and A.net ate my post since your OP was moved to the Polls forum!)



When you have to breaststroke to your connecting flight...it's a crash!
User currently offlineAndaman From , joined Dec 1969, posts, RR:
Reply 8, posted (5 years 10 months 2 weeks 6 days 8 hours ago) and read 15314 times:

I would say..

Quoting Enginebird (Thread starter):
- is Finnair long-haul really that bad / has it become that bad in recent years?

Generally speaking their long-haul is ok, for me the main problem is the lack of PTV on MD-11. Their A340's has a good Panasonic AVOD.

Quoting Enginebird (Thread starter):
- is the MD11 economy seat really that terrible?

If you are a big boy, don't go to the rear cabin.
The rear cabin (2/3) has 3-4-3 layout which is uncomfortable, not much shoulder room, similar what I experienced on Emirates B777, leg room ok though. The front cabin is much better with 3-4-2. The seat itself is comfortable actually, the old-school type, their A340's have new thin Recaro seats. On A340 the layout is the same 2-4-2 through the Y cabin.

Quoting Enginebird (Thread starter):
- is the food really inedible?

The food is so and so, nothing to write home about. But coffee, beer & wines are good

Quoting Enginebird (Thread starter):
- does the service really suck so badly?

No, I have found the service quite good actually. I like it they have mixed Finnish/Asian crews. The service can feel distant but I never experienced rude service on AY.

At the moment AY's long haul product competes with price, to win more market shares. If the price is right, I think they are a good choice to fly to Asia, especially if the meals are not the most important thing to you. And they have promised improvements in Y class, especially in the meal service. I think the best news is that all MD-11's are gone by the spring 2010, the first will leave in the end of this year.They are replaced by A343/A333, most of the A343's have arrived already.
An other positive thing is the easy & quick transit at HEL and AY's good short haul product.

A panorama view to AY MD-11 Y cabin:
http://www.finnair.fi/filecontent/fi/fleet/md11_economy.htm

...and to A340 Y cabin:
http://www.finnair.fi//filecontent/c...on/fleet/a340/a340_economy_fin.htm

[Edited 2008-06-01 16:58:20]

User currently offlineEnginebird From United States of America, joined May 2007, 341 posts, RR: 0
Reply 9, posted (5 years 10 months 2 weeks 5 days 22 hours ago) and read 15268 times:



Quoting Je89_w (Reply 6):

Hope that helps!

It does, thanks a lot. I think I will give them a try, at about half the price of a LH ticket.

Quoting Luv2cattlecall (Reply 7):
(PS, I'm really glad that I make a habit of copy/pasting long replies into notepad before I hit post...because I had all this typed up and A.net ate my post since your OP was moved to the Polls forum!)

I am glad too, thank you very much for your thorough report.

Quoting Andaman (Reply 8):
Generally speaking their long-haul is ok, for me the main problem is the lack of PTV on MD-11. Their A340's has a good Panasonic AVOD.

Thanks. I do not care too much about the PTVs, as I usually try to sleep on the plane as much as I can. As I said above, I think I will give Finnair a shot.

airliners.net, i.e. you guys, really helped with the decision here!!!  thumbsup 


Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Connecting In SYD. Is It Really That Bad? posted Wed Mar 22 2006 01:36:20 by Don81603
RG MD-11 AMS-CDG...Is It Really That Bad? posted Tue Jul 26 2005 21:09:04 by Lhrmaccoll
PHL, Is It Really That Bad? posted Wed Jun 15 2005 16:57:39 by Jamman
Is EasyJet Really That Bad? posted Sat Oct 30 2004 00:49:39 by Fanatic
Is US' Product Really That Bad? posted Sat Nov 11 2006 12:24:05 by VikingA346
Airline Pax- Really That Bad? posted Sat Jul 3 2004 15:37:43 by Blink182
What Is Delta Really Like, Longhaul posted Tue Jan 22 2008 03:44:16 by EHCPH
Are Old Boeing 707 Engines Really That Loud? posted Wed Nov 1 2006 02:15:59 by TimePilot
Excel Airlines - That Bad? posted Wed Jun 7 2006 16:57:39 by ABfemme
Airline Food Is Great - Really! posted Sun Apr 2 2006 15:49:33 by MUTLEY