Mastermis From Cayman Islands, joined Apr 2008, 127 posts, RR: 0 Posted (4 years 5 months 3 weeks 1 day 9 hours ago) and read 5408 times:
Hi,
Quick question. My inlaws will be doing YUL-CLT-GCM on US Airways next week and have only a 40 minute connection time in CLT. (I told tnem it was a bad idea, especially in winter ...)
If their YUL-CLT flight is late and they miss their connection, will USA give them a hotel voucher or discount? What are their options outside of waiting for the next flight one day later?
PHLstudent From United States of America, joined May 2006, 498 posts, RR: 8 Reply 1, posted (4 years 5 months 3 weeks 1 day 1 hour ago) and read 5393 times:
If they miss due to weather they will be put on the next available flight, but I believe they do not get a hotel voucher for weather delays. If the delay is due to US fault then a hotel voucher will be given. They might be able to talk to the a customer service rep about being put on a different airline but that will need another connection from CLT so I don't know how much time that will save in the end. 40 minutes should be enough though, but I would talk to the flight attendants sometime during the flight to see if they can make an announcement to let people with tight connections off first. I have seen this happen many times on flights I have been on.
Isitsafenow From United States of America, joined Feb 2004, 4984 posts, RR: 26 Reply 2, posted (4 years 5 months 3 weeks 1 day 1 hour ago) and read 5384 times:
Forty minutes at CLT is nice...now try 32 minutes at ORD, going from F11A to C28 and the bus isnt there when you need it to be....
safe
If two people agree on EVERYTHING, then one isn't necessary.
TheGMan From United States of America, joined Nov 2008, 606 posts, RR: 0 Reply 3, posted (4 years 5 months 2 weeks 6 days 22 hours ago) and read 5349 times:
If Montreal is not a US customs pre-clearance airport, then they will definitely miss their flight.
GCM is a daily operation so they should get hotel vouchers for the next flight.
US Airways has a special job for agents in CLT, and probably the other hubs too called PAC. Basically these people sit in an office all day and monitor possible miss-connects. If it looks like a flight will be late enough then they will go ahead and reroute passengers and meet them at the gate when their flight arrives.
Cubsrule From United States of America, joined May 2004, 21215 posts, RR: 19 Reply 4, posted (4 years 5 months 2 weeks 6 days 17 hours ago) and read 5334 times:
Quoting Mastermis (Thread starter): What are their options outside of waiting for the next flight one day later?
AA has a late flight MIA-GCM (IIRC it leaves MIA around 1900 local); if they can get to MIA on AA or US, it's possible in principle to make it in the same day. Of course, getting US to endorse them over to AA might not be the easiest thing in the world.
Quoting TheGMan (Reply 3): If Montreal is not a US customs pre-clearance airport, then they will definitely miss their flight.
YUL has preclearlence. YUL-CLT is RW, so it'll arrive at a low C gate. That's a great location for making a connection to B, C, or D; CLT-GCM usually leaves from D, which is less than a 10 minute walk from the RW gates.
I can't decide whether I miss the tulip or the bowling shoe more
TheGMan From United States of America, joined Nov 2008, 606 posts, RR: 0 Reply 5, posted (4 years 5 months 2 weeks 6 days 14 hours ago) and read 5327 times:
Quoting Cubsrule (Reply 4): YUL has preclearlence. YUL-CLT is RW, so it'll arrive at a low C gate. That's a great location for making a connection to B, C, or D; CLT-GCM usually leaves from D, which is less than a 10 minute walk from the RW gates.
10 minutes from end of C to end of D most likely.
Even if there is 1 million people in the airport, a low C gate to the first D gate is not 10 minutes. Unless you stand in the middle of the people mover.
Sponsor Message: 
From Cayman Islands, joined Apr 2008, 127 posts, 
From United States of America, joined May 2006, 498 posts, 
Printer friendly format 
