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Any Members Here Work For United? Need Help!  
User currently offlineHywel From Uganda, joined Apr 2008, 801 posts, RR: 5
Posted (5 years 7 months 2 hours ago) and read 4404 times:

Basically, I've had a time change on a flight booked with United. It's only 40 mins earlier, but now it makes it impossible to catch.

United's call centre is refusing to re-book me or refund me (understandable as the change is only 40 mins).

I'm looking for someone who works for United who can pull a few strings and help me out.

Please PM me.

2 replies: All unread, jump to last
 
User currently offlineSwiftski From Australia, joined Dec 2006, 2701 posts, RR: 2
Reply 1, posted (5 years 7 months 2 hours ago) and read 4348 times:



Quoting Hywel (Thread starter):
Basically, I've had a time change on a flight booked with United. It's only 40 mins earlier, but now it makes it impossible to catch.

Is the connection on the same ticket?


User currently offlineHywel From Uganda, joined Apr 2008, 801 posts, RR: 5
Reply 2, posted (5 years 7 months 1 hour ago) and read 4320 times:



Quoting Swiftski (Reply 1):
Is the connection on the same ticket?

Nope. And a different airline. Of course it's not United's fault so they're not helping.

They have a codeshare with US leaving at the original time (40 minutes later) but they can't re-book me on that  Sad


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