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The Best Complaint Letter Ever?  
User currently offlineElevate From United Kingdom, joined Jan 2009, 144 posts, RR: 0
Posted (7 years 4 months 6 days 10 hours ago) and read 6181 times:

Good Evening,

I think this is the right place to post this.  Smile

'This is a letter recently received by the Virgin Atlantic customer complaints team and is currently being hailed on news blogs, such as this one on The Telegraph as possibly the funniest customer complaint letter ever.

We called the Virgin Atlantic press office and they confirmed they received the letter and that Richard Branson himself called the author to thank him for the feedback.'

Here's the letter: http://uk.news.yahoo.com/blog/editors_corner/article/11975/

6 replies: All unread, jump to last
User currently offlinePlymSpotter From Spain, joined Jun 2004, 12170 posts, RR: 56
Reply 1, posted (7 years 4 months 6 days 9 hours ago) and read 6173 times:

Well, I wonder what Richard had to say when he phoned the customer back - perhaps he'll even get an invite to dinner. Oh, and how long before the Trip Report appears on here?  silly 

Dan  Smile

...love is just a camouflage for what resembles rage again...
User currently offlineB747forever From Sweden, joined May 2007, 17802 posts, RR: 10
Reply 2, posted (7 years 4 months 6 days 8 hours ago) and read 6160 times:

Amazing!! A really good writing by the unknown complainer.

Quoting Elevate (Thread starter):
The Best Complaint Letter Ever?

Maybe one of the bests but not the best one. Have you read the CO complaint letter about seat 29E. That is probably the best one!!!

Work Hard, Fly Right
User currently offlineNWADC9 From United States of America, joined May 2004, 4904 posts, RR: 9
Reply 3, posted (7 years 4 months 6 days 5 hours ago) and read 6147 times:

Quoting B747forever (Reply 2):
Have you read the CO complaint letter about seat 29E. That is probably the best one!!!

Which can be viewed here:

Both of these letters are sheer poetry!!!  rotfl 

Flying an aeroplane with only a single propeller to keep you in the air. Can you imagine that? -Capt. Picard
User currently offlineYflyer From United States of America, joined Feb 2007, 1350 posts, RR: 1
Reply 4, posted (7 years 4 months 6 days 3 hours ago) and read 6116 times:

Quoting NWADC9 (Reply 3):

Which can be viewed here:

Your link doesn't work (I know snopes dislikes people direct linking to their graphics; they probably treat this pdf the same).

You can get to it from here, however: http://www.snopes.com/travel/airline/seat29e.asp

User currently offlineOHLHD From Finland, joined Dec 2004, 3963 posts, RR: 22
Reply 5, posted (7 years 4 months 6 days 2 hours ago) and read 6100 times:

I wish I could post some complaints I receive at my office.... hence I will when I quit the aviation industry... Big grin

User currently offlineN867DA From United States of America, joined May 2008, 1177 posts, RR: 0
Reply 6, posted (7 years 4 months 5 days 17 hours ago) and read 6041 times:

The first pic's sponge cake looks like dokhla.

A nation turns its lonely eyes to you
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