Good Evening,

I think this is the right place to post this.  

'This is a letter recently received by the Virgin Atlantic customer complaints team and is currently being hailed on news blogs, such as this one on The Telegraph as possibly the funniest customer complaint letter ever.

We called the Virgin Atlantic press office and they confirmed they received the letter and that Richard Branson himself called the author to thank him for the feedback.'

Here's the letter: http://uk.news.yahoo.com/blog/editors_corner/article/11975/