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EK Suites (77L/77W/A380) - Hideous! Is It Just Me?  
User currently offlineStargold From United Kingdom, joined May 2008, 83 posts, RR: 0
Posted (5 years 10 months 2 weeks 6 days 19 hours ago) and read 8141 times:

I don't know whether it's just me, but the design of the Suites on EK is just frankly horrific. Thankfully we all have a choice of airlines and mine remains firmly those in Star (SQ, NH, OZ) but I do wonder every time I look at picture of the Suites.

Where to start...

1. Gold everywhere - it's probably very much a Middle Eastern thing, but personally I can't handle all that gold everywhere. Maybe I'm too young to "appreciate" yellow gold, but I think it just looks horrible. Not just because it is such an ostentatious display of "wealth", but also because aesthetically it is jarring.

2. Minibar - now, if there were minibars in Y then that would be great - no need to bother the flight attendants. They don't come round often enough anyway.

But in F, I would be expecting (and have received) the sort of service where flight attendants know exactly when to come round and ask whether you want something. For example, they would often gaze around the cabin, and if you stop what you're doing and it appears that you are thinking about asking for something, they come around to see whether you want something.

I certainly do not expect to have to "make do" with the minibar and would have much preferred extra storage in that space instead. To me it's just a pure gimmick.

3. Not so much a design issue as such, but that bowl of chocolate bars on the shelf. Similar reasoning to why I don't like the minibar. It's as though they're saying "Look, here's your snacks, only trouble the flight attendants if you're piggish enough to want more". It might not be their intention, but that's how it feels to me.

Might have been a little better if they were a classy box of Neuhaus chocolates rather than bars of Twix etc :confused:

4. Gold everywhere - just had to mention it again to emphasise the point. And also, the combination of the gold, wood and the grey leather is just a very bad combination of colours. SQ managed very well with the beige leather and darker wood in their 747 SkySuites, and their 77W/A380 all have decent colour schemes. I just can't seem to get on with the EK combination at all.

5. This is more of a general complaint about enclosed suite design in general (so SQ, 9W etc included as well).

Unless I'm watching inappropriate material on my laptop :p or taking advantage of the double bed on SQ :p:p I really do not feel the need for such absolute privacy that I want doors to close me off completely from the rest of the cabin. Once the doors are closed, the feeling of spaciousness is completely gone; it would feel like you're trapped in a small space. Your own space, yes, but so much smaller than the spacious feel of the overall cabin. Also, when you are only aware of your own existence in the entire cabin and can't see anyone else around, it could get very eerie and possibly a bit lonely. I don't mind my own company when in my own house, but it just feels strange not to see anyone around you on a method of public transport.

Also, I have read reports that sometimes FAs "expect" you to close the doors and press the attendant call button when you need something, so that they no longer have to do the regular patrols around the cabin and watch it carefully so that they can anticipate the needs of passengers and proactively offer help. Now it seems to have turned into very much a model of "make an appearance only when demanded" rather than making more effort throughout. This would be a definite downgrade in quality of service.

6. Funnily enough, I thought the showers on the A380 were also a complete gimmick but as time goes, I can see why I might want a quick shower before landing if I need to be off straight away. I still think it's a bit of an overkill to uplift 1t of water per flight just to give people showers with 5-minute max of water and it would probably have been more efficient to build decent arrivals lounges at each airport, but it doesn't seem as much of a hideous waste as it did before.

For people that have flown the EK Suites, how do you feel about each of these points? Did you enjoy the experience overall, and were you happy with the design of the suites?

7 replies: All unread, jump to last
 
User currently offlineSOBHI51 From Saudi Arabia, joined Jun 2003, 3555 posts, RR: 17
Reply 1, posted (5 years 10 months 2 weeks 6 days 19 hours ago) and read 8137 times:
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Quoting Stargold (Thread starter):
For people that have flown the EK Suites, how do you feel about each of these points? Did you enjoy the experience overall, and were you happy with the design of the suites?

Yes i did fly EK suites and you may have some points there
A) The mini bar is useless as all drinks are warm,so if you need a drink you still ask the F/E for ice  Confused
B) There is no space to put ant hand luggage as they do not have racks.

Now
You still feel that the suite is large even after you close the door.
The showers on the A380 is a gimmick but a good one.
I did not find the gold to be overwhelming but the vanity mirror yes.
Now speaking about gold i see that your user name is Stargold??



I am against any terrorist acts committed under the name of Islam
User currently offlineQantasistheway From Australia, joined May 2008, 315 posts, RR: 1
Reply 2, posted (5 years 10 months 2 weeks 6 days 16 hours ago) and read 8107 times:

I get what you mean! It's for this reason that I will probably never fly Emirates if I have the choice! It's as if Emirates are trying to make their suites look like the inside oh a badly decorated Bentley or Rolls Royce instead of an airplane. I much prefer the interior that Swiss are going to introduce, or the suites that QF have on their A380's. Also I sort of have a dislike towards Dubai, it all seems fake to me, however I have never been so maybe I'm wrong.

User currently offlineB742 From United Kingdom, joined Mar 2005, 3768 posts, RR: 19
Reply 3, posted (5 years 10 months 2 weeks 6 days 1 hour ago) and read 8032 times:

I agree with some of the above points; I find the whole Gold/Wood effect a bit over-powering.

I don't think Emirates has the best on-board product in both F or J compared to some leading-standard airlines, I do think they've done a good job in Economy however.

However I think the suites idea is a good idea, SQ however have a better version of it. Really looking forward to LX's and EY's new F Cabin Suites.

Rob!  wave 


User currently offlineGulfstream650 From United Kingdom, joined Mar 2008, 539 posts, RR: 0
Reply 4, posted (5 years 10 months 2 weeks 3 days 13 hours ago) and read 7895 times:

I'm sorry but this thread is ridiculous. I've flown on the suites on a A340 and let me tell you, when that plane lands, you would be happy to stay on the plane.

The seats are fantastic, loads of room and you can sleep very well on them.

Obviously you've formed your opinion from photos on the web but if you did have the opportunity to fly in them, you'll will change your mind even before the plane takes off.



I don't proclaim to be the best pilot in the world but I'm safe
User currently offlineStargold From United Kingdom, joined May 2008, 83 posts, RR: 0
Reply 5, posted (5 years 10 months 2 weeks 2 days ago) and read 7790 times:



Quoting SOBHI51 (Reply 1):
Yes i did fly EK suites and you may have some points there
A) The mini bar is useless as all drinks are warm,so if you need a drink you still ask the F/E for ice
B) There is no space to put ant hand luggage as they do not have racks.

Now
You still feel that the suite is large even after you close the door.
The showers on the A380 is a gimmick but a good one.
I did not find the gold to be overwhelming but the vanity mirror yes.
Now speaking about gold i see that your user name is Stargold??

You make some good points. PS. Haha, username stargold stands for Star Alliance Gold, not any indication of my liking for the colour!

Quoting Qantasistheway (Reply 2):
I get what you mean! It's for this reason that I will probably never fly Emirates if I have the choice! It's as if Emirates are trying to make their suites look like the inside oh a badly decorated Bentley or Rolls Royce instead of an airplane. I much prefer the interior that Swiss are going to introduce, or the suites that QF have on their A380's. Also I sort of have a dislike towards Dubai, it all seems fake to me, however I have never been so maybe I'm wrong.

Maybe my preferences are partly a question of age. Although, funnily enough I think that most R-R or Bentley interiors work much, much better because they are actually quite understated in their own way (and certainly not a hint of gold anywhere)

But either way, I have to agree with you in preferring the much cleaner, modern looks of QF or LX F. Even SQ Suites, although being leather and wood, actually look classy rather than tacky (and no gold).

Quoting B742 (Reply 3):
I agree with some of the above points; I find the whole Gold/Wood effect a bit over-powering.

I don't think Emirates has the best on-board product in both F or J compared to some leading-standard airlines, I do think they've done a good job in Economy however.

However I think the suites idea is a good idea, SQ however have a better version of it. Really looking forward to LX's and EY's new F Cabin Suites.

Rob!

Well, I can't see how good they could be in Y with an extra seat per row on their 777s - it's truly a miserable width, and simply unpleasant for the length of flights that they are designed to serve (even ultra long-haul such as DXB-SFO!!)

Quoting Gulfstream650 (Reply 4):
Obviously you've formed your opinion from photos on the web but if you did have the opportunity to fly in them, you'll will change your mind even before the plane takes off.

If I was commenting about the service quality or standard of food, then yes, I would agree.

But most of the points I brought up can be discussed without setting foot on the plane. For example, regarding the design issue, look at any of the EK Suite photos on the a-net database - a significant number of people say "horrific, looks like a tacky hotel", "kitsch", and so on. The gold everywhere just looks hideous, together with the shiny wood - no need to set foot on the aircraft to confirm.

Same goes for minibar and the basket of crisps/chocolate. I don't need to be on the aircraft to say that the concept is utterly useless. Drinks in the minibar aren't even chilled so you'll have to ask for ice, by which time you are no better off in any way than just asking for the drink in the first place.

I also stand by my comment of having doors to the Suite. Having flown a number of flights in the non-closed F seats, I do not recall a single instance where I wished I was closed off from the rest of the cabin, even when I was sleeping.

It's not to say that I will never fly EK F - indeed, the glowing reports recently makes me want to perhaps try a short segment like AKL-SYD to see whether it lives up to expectations. And there's every chance that they do in fact live up to their reputation through excellents service and great food/drinks.

However, that would be excellent service and great food/drinks in the hideous gold/wood interior with a useless minibar and a basket of snacks I probably won't touch - the two are not mutually exclusive.

Quote:
I'm sorry but this thread is ridiculous. I've flown on the suites on a A340 and let me tell you, when that plane lands, you would be happy to stay on the plane.

The seats are fantastic, loads of room and you can sleep very well on them.

As I said, your description of your experience in terms of enjoying the flight and fantastic seats that you can sleep well on, does not stop the design being bad, or some of the "features" being a pure gimmick.


User currently offlineGulfstream650 From United Kingdom, joined Mar 2008, 539 posts, RR: 0
Reply 6, posted (5 years 10 months 1 week 4 days 8 hours ago) and read 7613 times:



Quoting Stargold (Reply 5):
pure gimmick.

Fine, but they sell seats.



I don't proclaim to be the best pilot in the world but I'm safe
User currently offlineCXB77L From Australia, joined Feb 2009, 2694 posts, RR: 5
Reply 7, posted (5 years 10 months 1 week 4 days 7 hours ago) and read 7604 times:
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I've never flown in F, let alone EK F, but from the pics I've seen of it, I really like it. Maybe it's just my preference for cabins decked out in wood and leather (like the Rolls, Bentley, Merc S-class) and I feel that the gold trimming on EK suites really add to the ambience. I would love to experience EK F suites; closing that door would make you feel like you're sitting in your very own private space as opposed to open "suites" that offer less privacy.


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