Scorpy From United States of America, joined Dec 2006, 400 posts, RR: 1 Reply 1, posted (4 years 9 months 2 weeks 6 days 13 hours ago) and read 3076 times:
I was very satisifed. At 6'5" its long enough for me, so even if a little thin, it worked really well. Surprisingly, I liked it more than the SQ business class as the length was a problem there. (of course, the service, while better than i've had on some carries, was not nearly up to SQ standard)
I've taken the UA new biz on SFO-KIX and KIX-SFO now, on the 747-400's. I really did enjoy it, especially the AVOD. Massive improvement over their old F and C.
AA though, I still really like. Despite not being a full lie-flat, it's still a fantastically comfortable seat. In addition to this, AA's on board service still seems drastically superior to UA's in both First and Business. So while UA's seats and entertainment were given a nice upgrade, their food service and quality could still stand to use a major face lift.
LAXintl From United States of America, joined May 2000, 23464 posts, RR: 50 Reply 4, posted (4 years 9 months 2 weeks 6 days 13 hours ago) and read 2994 times:
As a frequent flyer on both, I give a major to the new United international product. The seat is great and the IFE is a huge leap. The meals are what they are, however United has expressed plans spruce up the soft product up in the coming year. As I recall reading there have already been small changes with the appetizer and desert choices, and new chocolates in F class.
For AA, I believe they made what will eventually be seen as a mistake and lost the opportunity to go with a lie-flat product themselves now that the rest of the US majors are adopting such. While the AA seats is an improvement, its only a half hearted move while its competitors are in the process of leapfrogging them. On a personal note, one thumbs down on the AA seat, is the fact that I cant get my feet to quite fit under the seat in front of me when reclined unless if I angle them which can become uncomfortable after a bit.
From the desert to the sea, to all of Southern California
Gabrielz From United States of America, joined May 2004, 64 posts, RR: 1 Reply 5, posted (4 years 9 months 2 weeks 6 days 12 hours ago) and read 2880 times:
There's no comparison between a truly lie-flat seat and an angled-flat seat. Even if AA had 2x service and food compared to UA (and neither are truly grand - or consistent) I'd never switch for long-haul considering the vastly inferior seat.
In FC, an argument can be made that they are comparable (though UA's newness probably wins out).
ZKEOJ From New Zealand, joined Feb 2005, 942 posts, RR: 6 Reply 7, posted (4 years 9 months 2 weeks 5 days 15 hours ago) and read 2710 times:
I flew EZE-IAD on UAs B767 in C, and I really liked it. Only two minor things (apart from a meal service that was inferior to other carriers, but no way poor or bad...) were that the "bed" was a bit uncomfortable due to lumps and bumps in there, and the lack of personal storage space. Actually, there is NO storage at all (apart form the overhead lockers, of course, and a narrow flat "board" in the seat in front of you, but that is small and things slide off it. However, I can easily live with these shortcomings - I enjoyed the ride a lot!
As for AA - never had the pleasure to fly them in C