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Poll: Priority Baggage Delivery  
User currently offlineSankaps From United States of America, joined Jan 2008, 2255 posts, RR: 2
Posted (7 years 3 months 5 days 5 hours ago) and read 3851 times:

After frequently seeing priority tagged bags coming out last on many carriers (though usually the better Asian carriers do somehow get them out first), thought I would take a poll:

How would you rate each of these 20 airlines (on a scale of 0-10, 0 being "never" and 10 being "always") in terms of getting your priority-tagged bags on the belt before non-priority bags, on a consistent basis, across airports (ie not just at the "home" airport)?

A. American
B. United
C. Delta
4. Northwest
5. Continental
6. British Airways
7. Air France
8. KLM
9. Lufthansa
10. Iberia
11. Emirates
12. Qatar Airways
13. Jet Airways (India)
14. Thai Airways
15. Singapore Airlines
16. Malaysia Airlines
17. Cathay Pacific
18. Japan Airlines
19. ANA
20. Qantas

I have my own scoring, but do not want to influence your scoring so will keep it to myself for now...!

Look forward to your responses!

Sankaps.  Wink

5 replies: All unread, jump to last
User currently offlineShamrock321 From Ireland, joined May 2008, 1680 posts, RR: 1
Reply 1, posted (7 years 3 months 2 days 6 hours ago) and read 3780 times:

Airlines vary from airport to airport, for example here in DUB Aer Lingus are great, they even have a seperate belt, other carriers which have their own staff based here like EY, CO, DL are also very good and some others are good most of the time like BD.

But some airlines like IB, MA, OK, LH dont keep an eye on priority baggage delivery and this ultimatley leads to priority bags not being delivered first and as nothign is said it doesnt improve.

I think the best way to jugde priority baggage deliery is to look at each airlines hub airport(s) but that still doesnt give an accurate reflection on their success rate.

User currently offlineStargold From United Kingdom, joined May 2008, 83 posts, RR: 0
Reply 2, posted (7 years 3 months 2 days 5 hours ago) and read 3776 times:

Any of the Asian airlines are near-flawless in priority luggage delivery. I can count on one hand the number of times when my bag did not come out when it should - the normal reason is if the priority tag was ripped off for some reason.

I don't travel on non-Asian airlines very often, so I'm not sure about reliability of priority luggage delivery on European or American airlines. But from what I heard, it's not too good.

User currently offlinePITIngres From United States of America, joined Dec 2007, 1345 posts, RR: 13
Reply 3, posted (7 years 3 months 2 days 4 hours ago) and read 3775 times:

I don't get upgrades often any more (don't fly as much), but 5-6 years ago I was upgrading very often on US and DL, less often on UA and CO. I don't think I ever once saw priority tagged bags come out first. The tags might as well have not been there.

I didn't particularly care, but I did wonder why they bothered with the tags...

Fly, you fools! Fly!
User currently offlineDeltAirlines From United States of America, joined May 1999, 9027 posts, RR: 11
Reply 4, posted (7 years 3 months 2 days 1 hour ago) and read 3767 times:

NW has historically done a good job in my limited experiences with them. At MSP Customs belt, the first 30 bags off were all priority, and then in FLL the other day, about 70% of the first 25 bags were priority (by this point, I had grabbed my bags and left).

CO has also been very good for me historically.

DL on the other hand, well, priority tags mean absolutely nothing to them from my experience.

User currently offlineAirbuseric From Netherlands, joined Jan 2005, 4402 posts, RR: 48
Reply 5, posted (7 years 3 months 1 day 19 hours ago) and read 3758 times:

From the list above, I would put JL and NH on top of the list (best performing), and KL down the list as worst performing regarding the baggage policy to premium passengers.

"The whole world steps aside for the man who knows where he is going"
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