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I Need Help With FlyingBlue  
User currently offlineSeemyseems From United Kingdom, joined Jan 2009, 967 posts, RR: 7
Posted (5 years 1 month 3 weeks 4 days 15 hours ago) and read 4467 times:

Okay, I signed up to The Flying Dutchman back in 2003. It then became FlyingBlue, and I received my FB card, and for some reason; 3 months later I received another one with a different card number?!

And for some reason, I can't log into the FB online account check, even if I use both card numbers (not at the same time(!)).

So I can't see how many miles I've done, I can't log onto it online and I have 2 cards!

Another thing was, when I was doing MAN-AMS-NRT with KLM, the woman at MAN didn't say which card was working and scanned them both!

And I have done several flights on KL and every time the people haven't said which one is the working card.

Is there like an email adress I can use or do I have to call them?

Thanks for any help! Sam.


seemyseems
2 replies: All unread, jump to last
 
User currently offlineEric From , joined Dec 1969, posts, RR:
Reply 1, posted (5 years 1 month 3 weeks 4 days 10 hours ago) and read 4453 times:

Call them - it is the only thing that will work. Give them your numbers, explain the situation but I think you may lose miles in account as the "grace period" of three years has passed. If you had a lot of miles in any of these accounts, why did you not check this earlier?

User currently offlineSeemyseems From United Kingdom, joined Jan 2009, 967 posts, RR: 7
Reply 2, posted (5 years 1 month 3 weeks 4 days 10 hours ago) and read 4450 times:



Quoting Eric (Reply 1):
why did you not check this earlier?

For some odd reason it wouldn't let me log in, I gave all the details it asked for...

Yeah I'll give them a call... and I hope it works!

 Smile



seemyseems
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