I Need Help With FlyingBlue
Seemyseems From United Kingdom, joined Jan 2009, 989 posts, RR: 6 Posted Fri Feb 27 2009 12:07:34 UTC (6 years 6 months 6 days 12 hours ago) and read 5248 times:
Okay, I signed up to The Flying Dutchman back in 2003. It then became FlyingBlue, and I received my FB card, and for some reason; 3 months later I received another one with a different card number?!
And for some reason, I can't log into the FB online account check, even if I use both card numbers (not at the same time(!)).
So I can't see how many miles I've done, I can't log onto it online and I have 2 cards!
Another thing was, when I was doing MAN- AMS- NRT with KLM, the woman at MAN didn't say which card was working and scanned them both!
And I have done several flights on KL and every time the people haven't said which one is the working card.
Is there like an email adress I can use or do I have to call them?
Thanks for any help! Sam.
Eric From , joined Dec 1969, posts, RR:
Reply 1, posted
Fri Feb 27 2009 16:27:07 UTC (6 years 6 months 6 days 7 hours ago) and read 5234 times:
Call them - it is the only thing that will work. Give them your numbers, explain the situation but I think you may lose miles in account as the "grace period" of three years has passed. If you had a lot of miles in any of these accounts, why did you not check this earlier?
Seemyseems From United Kingdom, joined Jan 2009, 989 posts, RR: 6
Reply 2, posted
Fri Feb 27 2009 16:58:59 UTC (6 years 6 months 6 days 7 hours ago) and read 5231 times:
Quoting Eric ( Reply 1): why did you not check this earlier?
For some odd reason it wouldn't let me log in, I gave all the details it asked for...
Yeah I'll give them a call... and I hope it works!