Sponsor Message:
Travel Polls & Prefs Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Upgrade At The Gate (Europe)  
User currently offlineAcabgd From Serbia, joined Jul 2005, 663 posts, RR: 0
Posted (5 years 6 months 3 weeks 4 days 13 hours ago) and read 6020 times:

Reading trip reports I was always wondering if it is really that easy to get an upgrade from Economy to Business (not to say First!).

If I hold a ticket in Economy on an intercontinental trip with a European major, say LH or AF, is there any chance to get an upgrade to Business?

Is there a chance that if Business is not full an upgrade might be purchased at the gate at a discount, say a few additional hunder euros?

Thanks in advance!


CSud,D9,MD8x,D10,Trid,BAC1,A30,31,319,320,321,33,346,B71,72,73,74,75,76,77,L10,S20,A42,A72,T13,T15,F50,F70,F100,B146
5 replies: All unread, jump to last
 
User currently offlineHT From Germany, joined May 2005, 6525 posts, RR: 23
Reply 1, posted (5 years 6 months 3 weeks 4 days 9 hours ago) and read 6000 times:

I only got asked by a Customer Service Agent once if I were willing to upgrade my paid Business Class flight into First Class, but of course not for free but for the normal number of FF-miles required for the upgrade. This was on LH flying LAX to MUC - or was it with LX flying LAX to ZRH ?
Anyway I declined, as the miles in my account are more aimed to be used for Award Flights, not for (unnecessary) upgrades (from Business to First).

IIRC, Business Class on that flight was sold out and I suspect that was the only reason to search for people to voluntarily upgrade.

Quoting Acabgd (Thread starter):
If I hold a ticket in Economy on an intercontinental trip with a European major, say LH or AF, is there any chance to get an upgrade to Business?

Is there a chance that if Business is not full an upgrade might be purchased at the gate at a discount, say a few additional hundred euros?

Longhaul: As long as the (seating) class you are booked in, is not sold out or overbooked, it is unlikely to get offers to upgrade to the next level for discounted cash (things usually are different with charter operators).
It is more likely that Status Customers get an (involuntary) Upgrade based on some secret scheme.

Flying with LH within Europe, I received upgrades to Business as well as InvolDG (Involuntary downgrades) with compensation.
Only a single time I received an Upgrade to Business right at the gate (received a new BP when trying to board while my mum already had passed the gate), I had to fight for 15 minutes to get back into Eco in order to be sitting next to my (slightly elderly) mum, which included reshuffling other pax (including separating another couple). Back then (and still nowadays) I was *not amused* by the fact that LH w/o asking had changed my seat for that continuation flight and thus separating 2 pax on a single booking. - And I did not feel sorry for the fact that the whole reshuffling delayed our departure (a full flight from MUC to HEL).
-HT



Carpe diem ! Life is too short to waste your time ! Keep in mind, that today is the first day of the rest of your life !
User currently offlinePlymSpotter From Spain, joined Jun 2004, 11655 posts, RR: 60
Reply 2, posted (5 years 6 months 3 weeks 4 days 8 hours ago) and read 5996 times:



Quoting HT (Reply 1):
And I did not feel sorry for the fact that the whole reshuffling delayed our departure (a full flight from MUC to HEL).

Quite understandable in that situation Holger - to do that to pax on a single booking without asking is not a good policy.

I have been upgraded a couple of times at the gate, both with KLM and both more as an apology for the original flight being cancelled. Long haul it's very unusual to get upgraded, unless Eco is full and pax are needed to move up into C.


Dan  Smile



...love is just a camouflage for what resembles rage again...
User currently offlineAcabgd From Serbia, joined Jul 2005, 663 posts, RR: 0
Reply 3, posted (5 years 6 months 3 weeks 4 days 5 hours ago) and read 5976 times:

Thanks to both of you for your replies!

Alex



CSud,D9,MD8x,D10,Trid,BAC1,A30,31,319,320,321,33,346,B71,72,73,74,75,76,77,L10,S20,A42,A72,T13,T15,F50,F70,F100,B146
User currently offlineAndz From South Africa, joined Feb 2004, 8453 posts, RR: 10
Reply 4, posted (5 years 6 months 3 weeks 2 days 9 hours ago) and read 5892 times:
Support Airliners.net - become a First Class Member!

In November I was booked FRA-JNB on SA and had an upgradeable ticket. I was checked in economy (told them I had an upgradeable ticket) and got the upgrade at the gate as they closed the flight.


After Monday and Tuesday even the calendar says WTF...
User currently offlineGoldorak From France, joined Sep 2006, 1843 posts, RR: 4
Reply 5, posted (5 years 6 months 2 weeks 3 days 19 hours ago) and read 5805 times:



Quoting Acabgd (Thread starter):
was always wondering if it is really that easy to get an upgrade from Economy to Business (not to say First!).

no, it's not easy ! You can be upgraded only from your class of service to the next upper one, i.e. from Y to J but not from Y to P (except if you have very good friends working for the airline...). Upgrades are generally attributed to top-tier frequent fliers and depending on the fare purchased. So if you don't fall in these category, the chances to be upgraded are close to zero.
Also, as said before, Y will need to be overbooked.

Quoting Acabgd (Thread starter):
Is there a chance that if Business is not full an upgrade might be purchased at the gate at a discount, say a few additional hunder euros?

AFAIK, all major European airlines do not proceed to commercial operations at the gate, but only to boarding-related operations (changing seats, etc). Major EU airlines do not allow to buy an upgrade, like their American counterparts do. You can use your miles to upgrade you from Y to J, but generally, you need to have a full fare Y ticket to do this. So if you want to "buy something", it is basically to transform your Y ticket in a J class one, so you will pay the difference between the 2 fares and believe me it will be more than a few hundreds Euros for an intercontinental flight. It will be a few thousands. Also, it has to be done at the ticketing desk, not at the gate.


Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Stranded At The Airport posted Fri Apr 11 2008 13:45:05 by Skydoll
At What Point Did You Stop Looking At The Pictures posted Tue May 8 2007 03:30:16 by Bobbidooley
Favorite Aircraft At The Udvar-Hazy Center posted Fri Feb 2 2007 00:24:20 by Yellowstone
How Many Planes Flying At The Same Time? posted Sat Nov 25 2006 14:30:34 by Marcus380
Who Will Order What At The Asian Aerospace Show? posted Tue Feb 7 2006 21:58:03 by NYC777
Do U Enjoy Being At The Airport For Many Hours? posted Wed Nov 9 2005 18:15:49 by AirCanada014
How Early Do You Usually Arrive At The Airport? posted Wed Aug 31 2005 15:14:04 by Zrs70
How Early Do U Arrive At The Airport For A Flight posted Fri Nov 5 2004 03:17:33 by CougarAviator
Biggest Pet Peeves At The Airport posted Fri Jul 23 2004 12:15:20 by Canoecarrier
US Envoy Sleeper: Worth The Upgrade? posted Tue Feb 24 2009 16:24:57 by Soxfan
Whats Your Favorite Way To Check In At The Airport posted Fri Apr 22 2011 14:38:47 by jgw787
Upgarde At The Airport With BA posted Sat Jan 29 2011 09:31:06 by abibus
UA Upgrade At Check In posted Sun Nov 7 2010 14:52:41 by Dl767captain
Testing My Jacket At The Airport! posted Thu Nov 4 2010 09:59:45 by gosimeon
Just For FUN: Overheard At The Airport posted Fri Aug 20 2010 04:35:30 by AV8orWALK
Paying(very Little)2 Upgrade At Check In-long Haul posted Sat Jul 10 2010 17:49:43 by thefuture
Compulsive Lists: Have You Landed At The Alphabet? posted Wed Sep 23 2009 13:06:36 by Airstud