Spokemd From United States of America, joined May 2005, 107 posts, RR: 0 Posted (6 years 5 months 3 days 22 hours ago) and read 7113 times:
My daughter and I have some domestic US travel coming up using frequent flier miles. Each of us has a routing where the first leg is in coach and the second leg is in first class. The first routing is on Continental and the first flight segment is fare class X (coach) and connecting to fair class I (first class). Coming back on Delta the fare class is N (coach) connecting to fare class R (first class). How do the baggage fees apply on each airline where there is a difference in service levels?
I know the Continental webpage states "The service fee will not apply to customers seated in First or BusinessFirst, OnePass Elite members, customers traveling on full-fare economy (Y) class tickets, or active military personnel." but for the first segment is coach or does the rule apply for any segment on the trip? What are the rules on Delta?
Trojanclipper From United States of America, joined Nov 2008, 63 posts, RR: 0
Reply 1, posted (6 years 5 months 1 day 13 hours ago) and read 6807 times:
I have to be real honest with you here....
Baggage fees are charged and collected by the originating airline at the originating airport and the money collected at the airlines I have worked for remain locally (i.e. they profit the airline at that station and don't go toward a general fund for the airline).
Having said this, you are likely to get charged, but I would certainly state my case if they try to charge you when you check in. As they are retained locally, you won't get a straight answer by calling reservations, nor will a reservations agent waiving the fee help you when you get to the airport. However, it is a local decision that can waive the fee, so if they try to charge you, I would state your case and ask to speak to a supervisor.