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Airline Procedure When Passenger Has Lost Their ID  
User currently offlineHestaman From United States of America, joined Jun 2008, 89 posts, RR: 0
Posted (4 years 10 months 3 weeks 3 days 12 hours ago) and read 3985 times:

In 2006 my wife and I were interviewing for a position close to TYS. The interview went well, and all was good until we got to the airport and could not find my wife's wallet and/or ID/Driver's License. We thought we were totally hosed, but the woman at the counter (Continental Express) quickly informed us it wouldn't be a problem but we'd have to go through extra screening at TSA. She printed her a boarding pass with the dreaded 'SSSSSSS'. So - I took all of our carry-on stuff, and she went through by herself. The whole ordeal cost us an extra 5 minutes of time if you consider both the extra TSA screening as well as a brief explanation to the counter agent.

Today - a friend of mine posted on facebook that he lost his DL while traveling in PDX. He said that a friend overnighted his passport so he could travel tomorrow. I relayed my story back to him - but then got to wondering if this is common procedure or not.

So my question - what are the official rules and/or common practices for airlines if a traveler comes to the counter w/o propper ID and a sob story about losing it? Look forward to reading your responses!

8 replies: All unread, jump to last
 
User currently offlineDurangoMac From United States of America, joined Dec 2006, 660 posts, RR: 0
Reply 1, posted (4 years 10 months 3 weeks 3 days 11 hours ago) and read 3951 times:

ID is required to fly internationally for airlines to check you in, ID is not required to check in for domestic travel. ID is required to clear security with out extra screening. Selectee status is also now handled by TSA directly.

User currently offlineHestaman From United States of America, joined Jun 2008, 89 posts, RR: 0
Reply 2, posted (4 years 10 months 3 weeks 3 days 10 hours ago) and read 3901 times:



Quoting DurangoMac (Reply 1):
ID is required to fly internationally for airlines to check you in, ID is not required to check in for domestic travel. ID is required to clear security with out extra screening. Selectee status is also now handled by TSA directly.

So... doees my story which occurred 3 years ago apply to my friend's issue in 2009?


User currently offlinePHLJJS From United States of America, joined Oct 2005, 416 posts, RR: 0
Reply 3, posted (4 years 10 months 3 weeks 3 days 10 hours ago) and read 3891 times:



Quoting Hestaman (Reply 2):
So... doees my story which occurred 3 years ago apply to my friend's issue in 2009?

Some things have changed since 2006. There is no more SSSS. If you don't have ID, you must prove your identity to TSA before you are allowed through the checkpoint. This is done by giving them info such as your name, address, phone number, etc and they call an operations center and attempt to verify your identity with the info you provided as well as other personal info that comes up in the system. If you can't answer their questions to their satisfaction, you are denied entry and don't fly.


User currently offlineSA7700 From South Africa, joined Dec 2003, 3432 posts, RR: 26
Reply 4, posted (4 years 10 months 3 weeks 3 days 6 hours ago) and read 3740 times:
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Quoting PHLJJS (Reply 3):
Some things have changed since 2006. There is no more SSSS

Was it a very recent change? I got SSSS on an AS flight LAX-SEA in November 2008.


Rgds

SA7700



When you are doing stuff that nobody has done before, there is no manual – Kevin McCloud (Grand Designs)
User currently offlinePHLJJS From United States of America, joined Oct 2005, 416 posts, RR: 0
Reply 5, posted (4 years 10 months 3 weeks 3 days 6 hours ago) and read 3726 times:



Quoting SA7700 (Reply 4):
Was it a very recent change? I got SSSS on an AS flight LAX-SEA in November 2008.

Yes, I believe in March of this year.


User currently offlineTheGMan From United States of America, joined Nov 2008, 606 posts, RR: 0
Reply 6, posted (4 years 10 months 3 weeks 3 days 4 hours ago) and read 3669 times:



Quoting PHLJJS (Reply 3):
Some things have changed since 2006. There is no more SSSS. If you don't have ID, you must prove your identity to TSA before you are allowed through the checkpoint. This is done by giving them info such as your name, address, phone number, etc and they call an operations center and attempt to verify your identity with the info you provided as well as other personal info that comes up in the system. If you can't answer their questions to their satisfaction, you are denied entry and don't fly.



Quoting PHLJJS (Reply 5):
Yes, I believe in March of this year.

SSSS is still around, at least for US. My mom almost had it when we were traveling in early May.


User currently offlineHAMAD From United Arab Emirates, joined Apr 2000, 1158 posts, RR: 7
Reply 7, posted (4 years 10 months 3 weeks 3 days 2 hours ago) and read 3654 times:



Quoting PHLJJS (Reply 3):
There is no more SSSS

is thier an official reference on the internet that i can look at ?

that would be awesome if they removed it. pointless ....

what iknow for sure is that they removed it from one way tickets.... other than that, not sure



PHX - i miss spotting
User currently onlineCubsrule From United States of America, joined May 2004, 22303 posts, RR: 20
Reply 8, posted (4 years 10 months 3 weeks 2 days 21 hours ago) and read 3632 times:



Quoting HAMAD (Reply 7):
what iknow for sure is that they removed it from one way tickets.... other than that, not sure

Yes, that took place in late 2006, I think. AFAIK, there are no longer any automatic ticketing-based triggers for SSSS (o/w tickets, cash payment, or late purchase). It used to be a real drag to get rebooked and then get the SSSS.



I can't decide whether I miss the tulip or the bowling shoe more
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