Sponsor Message:
Travel Polls & Prefs Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Involuntary Rebooking - Which Booking Class?  
User currently offlineFlanders From Belgium, joined Oct 2008, 116 posts, RR: 0
Posted (5 years 1 month 4 weeks 18 hours ago) and read 4859 times:

Hi there,

In April 2008 - a few weeks before the departure date - LO canceled my flight to Beijing and rebooked me on OS and LH. Original booking class was "W". The booking class on the new tickets turned out to be "W" as well.

In April 2009 - while waiting at the gate in MIA - the airplane went tech. I was booked on UA in booking class "W" but got new tickets on LX in booking class "Y". (which means 50% more FF miles compared to "W")

Makes me wonder how this is regulated? I always thought you would get rebooked in the same booking class or is it a matter of availability?

Greetings,

Flanders.

6 replies: All unread, jump to last
 
User currently offlineEASTERN From United States of America, joined May 2009, 84 posts, RR: 0
Reply 1, posted (5 years 1 month 4 weeks 3 hours ago) and read 4821 times:

During involuntary rebooking, you are rebooked into the class of service you purchased your ticket in, or the next available lowest. For instance, if you booked a very discounted R fare ticket, but everything was zero-ed out after L, we'd put you in L. There are times when only full-fare Y is available, which is where you would be placed.

Some agents during busy days of irregular ops will just change your record and ignore booking codes. Most systems default to Y when you sell a segment, so that may also explain what happened with your UA booking.

Sometimes it's availability, sometimes not.



P from NYC
User currently offlineFlanders From Belgium, joined Oct 2008, 116 posts, RR: 0
Reply 2, posted (5 years 1 month 3 weeks 6 days 1 hour ago) and read 4752 times:

Thanks a lot for your answer Eastern!

User currently onlineCubsrule From United States of America, joined May 2004, 23014 posts, RR: 20
Reply 3, posted (5 years 1 month 3 weeks 5 days 21 hours ago) and read 4739 times:



Quoting EASTERN (Reply 1):
Some agents during busy days of irregular ops will just change your record and ignore booking codes. Most systems default to Y when you sell a segment, so that may also explain what happened with your UA booking.

FWIW, it's very airline-dependent. US is, in my experience, always the booked class. AA is almost always Y (in fact, IIRC when looking for volunteers AA announces that you'll get more miles, which they accomplish by rebooking in Y). NW also went up to Y or F, IIRC.



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineDeltAirlines From United States of America, joined May 1999, 8902 posts, RR: 12
Reply 4, posted (5 years 1 month 3 weeks 5 days 15 hours ago) and read 4718 times:

DL will rebook irrops into full Y, as well as bumps most of the time. It's not so much the extra miles for me as it is the extra EQMs - those can be great on a long flight.

User currently onlineCubsrule From United States of America, joined May 2004, 23014 posts, RR: 20
Reply 5, posted (5 years 1 month 3 weeks 4 days 21 hours ago) and read 4669 times:



Quoting DeltAirlines (Reply 4):
DL will rebook irrops into full Y, as well as bumps most of the time. It's not so much the extra miles for me as it is the extra EQMs - those can be great on a long flight.

Agreed on the EQMs. DL is, in my experience, though, the least consistent carrier. They seem to be about 60% Y and 40% booked class-- annoying given that they are the most willing to trim schedules preemptively.



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlinePWMRamper From United States of America, joined Jul 2009, 622 posts, RR: 3
Reply 6, posted (5 years 1 month 3 weeks 4 days 5 hours ago) and read 4625 times:

At my station, we'll usually rebook in Y class for Irregular Operations, as very rarely is the same booking code used. Also, in the case of oversold situations, Y Class seats are above other seats, so it prevents someone from getting bumped twice.

And of course, if rebooking on other airlines, we have to book in Y class, as its the only thing consistent on other carriers.


Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Which Business Class Do You Prefer: BA/CX/QF/AY? posted Thu May 12 2005 22:07:36 by Nickofatlanta
New Biz Class: SQ, QF or VS; which do you prefer? posted Fri May 8 2009 02:42:08 by Ansett767
Which EK Business Class Seats Will I Have? posted Wed Apr 30 2008 00:10:44 by Globetraveller
IAD-Manila Biz Class - Which Airline? posted Tue Sep 18 2007 01:21:34 by AA87
Which Airline To Asia In Y Class? posted Sun Mar 18 2007 16:17:53 by Cx889
Which Airline Offers Best Meals In Y-class ... posted Sat Mar 17 2007 11:24:07 by Beaucaire
Europe-IAD In Y Class? Which Airline Is Best? posted Sat May 20 2006 23:03:38 by GoMEA
In Your Opinion - Which Airline Has Best Y Class? posted Wed Sep 7 2005 13:22:39 by CHRISBA777ER
Best Coffee In Coach Class? Which Airline? posted Sun Jul 24 2005 06:11:55 by SparkingWave
HKG To SE Asia On CX - Which Seats In F Class? posted Thu May 5 2005 08:04:51 by Mozart