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UA 'Economy Plus' Issue - Is It Worth It?  
User currently offlineLeftCoaster From Cayman Islands, joined Nov 2007, 77 posts, RR: 0
Posted (5 years 1 month 3 weeks 3 days 20 hours ago) and read 7787 times:

Quick question for any UA flyers/insiders...

I'm fying TPA-ORD-YVR (& back, same routing) in October (actually start my trip GCM-TPA on KX but that's beside the point).

Anyway, I booked the UA flights with my AC Aeroplan points - which was great. But, the Aeroplan rep I was speaking with on the phone mentioned that she cant book me any specific seats - she can only request window/aisle. I'd have to call United directly to book seats.

So...I did just that.

As I was booking my seats, the UA res agent informed me that there were no seats available together in Economy that included a window on the ORD-YVR-ORDvflights. (IE: If we wanted a window, my wife & I would have to be split up).

As a solution, she asked if I'd be interested in upgrading to Economy Plus where we COULD sit together & get a window. When I inquired about the price, she told me that I could book Economy Plus on the ORD-YVR-ORD legs for $35 per person each way. That seemed reasonable to me seeing as it was a 4 hour flight - so I did.

After doing so, out of curiosity...I went on to United.Com and looked up the seat map for my flights, and saw that there were MULTIPLE empty seats in economy on all legs of my trip, and that there were a bunch of different rows that my wife & I could sit in that included a window seat on the ORD-YVR-ORD legs, that I was told were unavailable.

I instantly thought "Did I get swindled into upgrading to Economy Plus"?   

Were the Seat Maps on the UA flights not accurate?   

I still don't know the answer to either of those questions, and I probably SHOULD look into it - but I really don't have the time or patience.

My main question (sorry to be so long-winded) - How is Economy Plus on UA? Are the seats THAT much different than regular economy seats? I'll be on a 320 ORD-YVR and a 319 YVR-ORD.

Any thoughts, info is appreciated!

Cheers...

[Edited 2009-08-09 11:31:38]

8 replies: All unread, jump to last
 
User currently offlineCubsrule From United States of America, joined May 2004, 23089 posts, RR: 20
Reply 1, posted (5 years 1 month 3 weeks 3 days 20 hours ago) and read 7783 times:



Quoting LeftCoaster (Thread starter):
How is Economy Plus on UA? Are the seats THAT much different

The seats are the same, but the 5 extra inches of legroom is well worth $35 on ORD-YVR, IMO.



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineWROORD From United States of America, joined Mar 2009, 957 posts, RR: 0
Reply 2, posted (5 years 1 month 3 weeks 3 days 20 hours ago) and read 7746 times:

Same old seats, more leg room. UA usually blocks Economy Plus from their seat maps till you do on-line check in at which time you have an option of upgrade. If you book an award trip and there is no economy available they will automatically put you in Economy Plus without the extra charge.

User currently offlineKGAIflyer From United States of America, joined Jul 2008, 4288 posts, RR: 1
Reply 3, posted (5 years 1 month 3 weeks 3 days 20 hours ago) and read 7682 times:
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My first thoughts are that with your suspicions about being cheated-- perhaps you should just get your money back (it that's the issue) and sit in regular economy.

Or maybe your family would enjoy making the trip in F class.

If you're using Aeroplan points, then why not fly AC out of Tampa? TPA-YYZ-YVR is every bit as nice as TPA-ORD-YVR. And UA's Economy Plus product is about the same as AC's Latitude product (I know because I'm AC Aeroplan as well as UA Premier Executive).

Anyway, on any particular day, UA's ORD-YVR leg can be anything from first-time fliers on their first international trip; to high school hockey players on a class trip with their school; to unruly children who have been separated from their parents; to military families; to jump seating flight crews.

Most special are the Vancouver-bound cruise ship passengers who believe that cruise ship service begins on the plane. Many are retirees, and many have never been on an airplane before. They're always a bit of fun

Otherwise, I've flown the route since it was done with 727s. On any day of the week you can see just about anything.


User currently offlineLeftCoaster From Cayman Islands, joined Nov 2007, 77 posts, RR: 0
Reply 4, posted (5 years 1 month 3 weeks 3 days 17 hours ago) and read 7609 times:



Quoting KGAIflyer (Reply 3):
My first thoughts are that with your suspicions about being cheated-- perhaps you should just get your money back (it that's the issue) and sit in regular economy.

Well, that's definitely an option - although clear as day on the confirmation I was emailed, it states "Economy Plus upgrades are 100% non-refundable, and non-transferable".

I don't like my chances in trying to get a refund. And it's really not about the money anyway, as much as the principle of being told that there are no economy seats together that include a window...yet according to the online seat map, there ARE a good number that are available!?

Quoting KGAIflyer (Reply 3):
If you're using Aeroplan points, then why not fly AC out of Tampa? TPA-YYZ-YVR is every bit as nice as TPA-ORD-YVR. And UA's Economy Plus product is about the same as AC's Latitude product (I know because I'm AC Aeroplan as well as UA Premier Executive).

When booking my reward tickets w/Aeroplan, TPA-YYZ-YVR wasn't an option on the day I needed to travel. It was either the ORD routing that I chose, or a TPA-PHL-YYZ-YVR routing on AC/US, which would have added 4 hours & a tight connection at PHL to my trip.

The ORD option with UA was a no-brainer.


User currently offlineDeltAirlines From United States of America, joined May 1999, 8903 posts, RR: 12
Reply 5, posted (5 years 1 month 3 weeks 3 days 17 hours ago) and read 7607 times:

What rows are all the open seats in? It could be they're all E+ seats that are showing open to you, while all the E- seats are indeed full.

Once you've paid for E+ Access, it opens up the entire seat map to you. If you haven't paid for it, then all you see is E-.


User currently offlineLeftCoaster From Cayman Islands, joined Nov 2007, 77 posts, RR: 0
Reply 6, posted (5 years 1 month 3 weeks 3 days 14 hours ago) and read 7589 times:



Quoting DeltAirlines (Reply 5):
What rows are all the open seats in? It could be they're all E+ seats that are showing open to you, while all the E- seats are indeed full.

Multiple rows... 19EF, 20AB, 21EF for example. Those are definitely not E+ seats. That's what I don't understand... and it makes me feel like I was duped.


User currently offlineDeltAirlines From United States of America, joined May 1999, 8903 posts, RR: 12
Reply 7, posted (5 years 1 month 3 weeks 3 days 11 hours ago) and read 7574 times:



Quoting LeftCoaster (Reply 6):
Multiple rows... 19EF, 20AB, 21EF for example. Those are definitely not E+ seats. That's what I don't understand... and it makes me feel like I was duped.

In that case, you might have been duped. I'd consider contesting the charge with your CC company.


User currently offlineDeltaGuy767 From United States of America, joined Jun 2005, 663 posts, RR: 2
Reply 8, posted (5 years 1 month 2 weeks 5 days 12 hours ago) and read 7404 times:

Last summer my nephew flew from BOS-TPE via SFO. Outbound from SFO-TPE in Y was miserable as he was on aisle in the middle section seated next to a smelly family of 5 who all needed to get up once an hour to use the lavs/socalize/walk around/etc. On the way back he forked over $150 for Y+ and got a window with generous legroom and a vacant seat next to him in a two seater. Depends on the leg and aircraft. I would say short range (less than 3 hours), best to save your $$ for a nice dinner or the cab ride from the airport. However, for longer flights Y+ is definately worth the consideration.

Cheers from BDL,  wave 
DeltaGuy767



A Good Landing is one you walk away from!
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