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UA New Unlimited Upgrade Policy -- Good? Bad?  
User currently offlineFlyhigh77 From United States of America, joined Dec 2005, 18 posts, RR: 0
Posted (4 years 6 months 3 days 22 hours ago) and read 5261 times:

UA unveiled a new, unlimited upgrade program for elite members starting in Q2 2010.

Their Web site says:

"In the second quarter of 2010, we’ll automatically request an Unlimited Domestic Upgrade on behalf of all elite members and up to one companion when they travel within the Continental U.S., Hawaii, Alaska, Canada, Central America, and the Caribbean.

When Unlimited Domestic Upgrades are launched, we’ll be transitioning all of our elite members to the new upgrades, replacing 500-Mile Upgrade certificates. Elite members can still use their existing Regional Upgrades during their full 12-month validity period. However, new certificates will no longer be issued. If you’re not an elite member, don’t worry – you’ll still be able to use your existing certificates any time during their full 12-month validity period, just like you do today."

This seems like there will only be GS and 1K with upgrades from now on -- those on the lower tiers will not get them.

Given they have been issuing a ton of double and triple EQM offers, there is bound to be a lot of unhappy UA fliers.

10 replies: All unread, jump to last
 
User currently offlineDeltAirlines From United States of America, joined May 1999, 8867 posts, RR: 12
Reply 1, posted (4 years 6 months 3 days 22 hours ago) and read 5247 times:

Some of my 1K friends are not too excited about this at all.

Meanwhile, I'm thinking of going for 1P due to this (I'm 18 segments short...which with Double EQS right now plus United's liberal routing rules that allow me to abuse their fares to the maximum means I can get these 18 segments for about $200). I travel a lot on weekends, so generally not a ton of 1K/UGS travel then, so I'm thinking I'd have a decent shot at least of sitting up front.


User currently onlineBigGSFO From United States of America, joined Jun 2005, 2887 posts, RR: 6
Reply 2, posted (4 years 6 months 3 days 22 hours ago) and read 5218 times:

And they also sent me an email stating if I complete two round trips between now and Dec. I'll get Premier Exec for 2010. I have to pay full fare but it's worth it to make two round trips between PDX and SEA.

As for the automatic upgrade, I have mixed feelings. It won't be so easy to get an upgrade especially at hubs cities.


User currently offlineNYC2theworld From United States of America, joined Mar 2007, 662 posts, RR: 0
Reply 3, posted (4 years 6 months 3 days 22 hours ago) and read 5154 times:

This sounds like a transition to make Mileage Plus very similar to OnePass.


Always wonderers if this "last and final boarding call" is in fact THE last and final boarding call.
User currently offlineEtoile From United States of America, joined Jun 2009, 114 posts, RR: 0
Reply 4, posted (4 years 6 months 3 days 20 hours ago) and read 5008 times:

The timing of upgrade confirmations is the same. (GS is not on the current published list prioritizing the statuses, but of course they were always ahead of 1K.) Consequently the "change" won't make much difference except eliminate the recordkeeping procedures and related personnel required for UA to issue and redeem the 500-mile certificates. If you fly enough to be elite, you always have enough certificates. The certiicates are annoying anyway - should it really be 6 certs to upgrade SFO-JFK but only 5 certs to upgrade LAX-JFK when the distance is 100 miles different?

User currently offlinePWMRamper From United States of America, joined Jul 2009, 599 posts, RR: 3
Reply 5, posted (4 years 6 months 3 days 13 hours ago) and read 4948 times:

As a gate agent, it will make my life a bit easier, as I won't have to hear the occasional Premier complaining his upgrade wasn't free.

Of course, for non-rev's, it means they'll hardly ever get First.


User currently offlineDeltAirlines From United States of America, joined May 1999, 8867 posts, RR: 12
Reply 6, posted (4 years 6 months 3 days 6 hours ago) and read 4925 times:



Quoting BigGSFO (Reply 2):
I'll get Premier Exec for 2010. I have to pay full fare but it's worth it to make two round trips between PDX and SEA.

Not sure what UA qualifies as full-fare, but a paid B fare on SEA-PDX is $700. Even at an H fare, it's $325 r/t - $650 for PremEx is pretty pricey...


User currently offlineModesto2 From United States of America, joined Jul 2000, 2768 posts, RR: 6
Reply 7, posted (4 years 5 months 4 weeks 1 day 2 hours ago) and read 4814 times:



Quoting PWMRamper (Reply 5):
Of course, for non-rev's, it means they'll hardly ever get First.

Welcome to the life of a CO non-revver! CO always upgrades their premium frequent fliers, so it's darn near impossible to get domestic upgrades. Thankfully, I have much better luck on international flights. I'm ok with a few hours in coach on a domestic flight but not 10 hours on an int'l flight. As long as I get upgraded when it really matters...


User currently offlineHOOB747 From United States of America, joined Nov 2006, 433 posts, RR: 0
Reply 8, posted (4 years 5 months 4 weeks 9 hours ago) and read 4777 times:

I'm wondering, if I book a trip to Hong Kong, is my initial segment to ORD available for the automatic upgrade starting Q2 2010? Or does this simply apply for a round-trip domestic ticket?


747 Number One Fan from U.S.A
User currently offlineDeltAirlines From United States of America, joined May 1999, 8867 posts, RR: 12
Reply 9, posted (4 years 5 months 4 weeks 3 hours ago) and read 4766 times:



Quoting HOOB747 (Reply 8):
I'm wondering, if I book a trip to Hong Kong, is my initial segment to ORD available for the automatic upgrade starting Q2 2010? Or does this simply apply for a round-trip domestic ticket?

It's for all flights in Region 1. For example, if I were to fly MSP-ORD-LHR, I'd be eligible for an upgrade on MSP-ORD, but not for ORD-LHR (unless using a SWU or miles).


User currently offlineHOOB747 From United States of America, joined Nov 2006, 433 posts, RR: 0
Reply 10, posted (4 years 5 months 4 weeks 3 hours ago) and read 4765 times:

Thank you for the information, I was hoping that might be the case. Thank you DeltAirlines.


747 Number One Fan from U.S.A
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