PennPal From United States of America, joined May 2004, 170 posts, RR: 0 Posted (9 years 11 months 2 weeks 6 days ago) and read 2978 times:
I've got a quick question for airline employees. What determines the "departure/arrival times" of a flight...the time it leaves/arrives at a gate, or the time it lifts off/touches down on the runway?? I'm thinking from/at the gate, but I need reassurance!
FL1TPA From United States of America, joined May 2004, 258 posts, RR: 0
Reply 2, posted (9 years 11 months 2 weeks 5 days 22 hours ago) and read 2945 times:
AirTran Airways defines the time of arrival as the time the door of the aircraft opens at the destination. Time of departure is split into 3 times: door close (self explanatory) / wheel movement (start of push/power back) / off ground (actual takeoff). Our system records the wheel movement time as the departure time for the purposes of customer service - what the website says and what we report to the D.O.T. The other times are record-keeping only. With ACARS coming online with all our aircraft soon, the "times callback" will not be needed. Our 737-700 already automatically transmit times to our system without the need for human intervention. It really is quite cool.
"Looks like I picked the wrong week to stop sniffin' glue."