Sponsor Message:
Travel Polls & Prefs Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Air China Denied Boarding For Taiwanese National  
User currently offlineAmmunition From United Kingdom, joined Feb 2002, 1065 posts, RR: 4
Posted (6 years 4 months 3 weeks 1 day 20 hours ago) and read 5608 times:

I booked a flight for my friend in December, from FRA to TPE via Beijing, she is a Taiwanese resident. I understand the political tension which existed but with the new air services and kind of improving relationship i dud not think there would be an issue for a Taiwanese resident to transit in Beijing, provided they had no intention on entering China (which she didn't).

Anyway she was denied check in in FRA as she did not have her national ID, I thought a passport would have been sufficient as this is what one requires for international travel.

I feel guilty for not researchign properly on the restrictions, and for her having to fork out over £1000 for an additional ticket at the last minute. She booked with Expedia and there was no mention of any additional ID requirements other than a passport. What avenues can she explore in order to gain a refund on the original ticket if any?

I feel terrible for booking the flight for her, and her additional expense, but i feel Air China should clarify and communicate effectively their policy on transporting Taiwanese Nationals.


A VERY dissapointed Amo

[Edited 2010-01-09 09:58:26]

Saint Augustine- 'The world is a book and those who do not travel, read only 1 page'
4 replies: All unread, jump to last
User currently offlineTrex8 From United States of America, joined Nov 2002, 5554 posts, RR: 14
Reply 1, posted (6 years 4 months 3 weeks 1 day 18 hours ago) and read 5424 times:
Support Airliners.net - become a First Class Member!

as the PRC thinks Taiwan is part of China and Taiwan is not a country, you can't enter PRC with a Taiwanese passport. She needs her passport to get out of Germany, or into any other country, but since in Beijings view its issued by an entity which does not exist and one that strictly speaking they are still in a civil war with, ROC, she can't get into mainland China with it.

User currently offlinePhatfarmlines From United States of America, joined Sep 2001, 1453 posts, RR: 1
Reply 2, posted (6 years 4 months 3 weeks 1 day 17 hours ago) and read 5350 times:

This isn't the responsibility of the airline. The passenger needs to research formalities before making an international trip. I always perform this critical research before I travel.

In the U.S., the Department of State has a helpful website which outlines formalities by country, and it's frequently updated. As a double-check, I also go to the destination coutry's website to check, and if there are any inconsistencies, I phone the embassy just to get clarification.

User currently offlineLAXintl From United States of America, joined May 2000, 29180 posts, RR: 50
Reply 3, posted (6 years 4 months 3 weeks 1 day 16 hours ago) and read 5277 times:

Not much to say except it is the traveler's personal responsibility to ensure that he/she has the proper documentation for their intended journey.
Its neither Expedia or Air China's responsibility to alert, let alone even know the unique situation of every individual that do business with them.

A quick search about China PRC indicates

Admission and Transit Restrictions:
- Chinese Taipei passports are not recognised for entry and/or transit.

Basically caveat emptor.

From the desert to the sea, to all of Southern California
User currently offlineSW733 From United States of America, joined Feb 2004, 6543 posts, RR: 8
Reply 4, posted (6 years 4 months 3 weeks 1 day 13 hours ago) and read 5188 times:

Quoting Trex8 (Reply 1):
as the PRC thinks Taiwan is part of China and Taiwan is not a country

As does most of the world, officially. That's why many countries, including the US, lack a Taiwanese Embassy, but rather a "Economic and Cultural Representative Office". These exist, besides the US, in Argentina, Australia, Brazil, Canada, Japan, Russia, Saudi Arabia, South Africa, Spain, etc. etc. etc. Basically any country that recognizes "there is only one China, and Beijing is the capital." http://www.embassyworld.com/embassy/Taiwan/taiwan3.html

Only a few countries have diplomatic relations with Taiwan, largely for economic reasons: Burkina Faso, The Vatican (obviously not for economic reasons), Swaziland, Kiribati, Tuvalu, St. Kitts and Nevis, and a few other small ones.

Quoting Trex8 (Reply 1):
you can't enter PRC with a Taiwanese passport

Absolutely. It's a little different with Hong Kong and (I think) Macau, but mainland China is a no-go with a Taiwanese passport, even just a connection via mainland China.

As mentioned, it stinks that you lost out on the money, but hey lesson learned! It's up to the traveller, not the airline or booking engine.

Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Air China Should Work Around This Colour Scheme posted Sun Dec 7 2008 12:02:36 by 777way
Air China A330 Seat Map? posted Fri Jun 27 2008 04:04:08 by ZKEOJ
Air China Sydney To Beijing - C Class & Aircraft posted Sun Mar 9 2008 17:58:29 by Spkyflyer
Best Seats On Air China A340? posted Fri Mar 7 2008 09:17:53 by Djb77
Air China Or British Airways From LHR - PEK? posted Tue Jan 29 2008 12:29:49 by 8herveg
Air China A330 posted Thu Oct 18 2007 19:06:07 by SQB7E
Air China F Class posted Thu Apr 19 2007 15:40:40 by JROTTO
Air China Longhaul Services posted Thu Feb 8 2007 22:35:52 by EI787
Air China Opinion's posted Sun Aug 20 2006 08:00:40 by Worldjet777
EK LHR-DXB-JED Loads + Voluntary Denied Boarding? posted Sun Jun 4 2006 14:29:40 by Zoheb