N49WA From , joined Dec 1969, posts, RR: Posted (4 years 10 months 3 weeks 6 days 17 hours ago) and read 4311 times:
My sister in on vacation in Milan. A couple of days ago she slipped and fell in the hotel and broke her leg. She now has a full, ankle to hip cast on. She called the airline to see if there was anything she should know regarding travelling with a cast back to Los Angeles and was bluntly told that "they could not accommodate her". The doctor over there has cleared her to fly.
Any suggestions as to where she can get travel advice/assistance for getting home? She is panicky about being stuck overseas until the cast comes off. Is her health insurance responsible for getting her back? She can't afford an air ambulance from Italy to California.
Thanks in advance.
Vegas005 From Switzerland, joined Mar 2005, 324 posts, RR: 0
Reply 1, posted (4 years 10 months 3 weeks 6 days 17 hours ago) and read 4283 times:
From BA website. I am sure other airlines will have similar policies.
Broken bone If you have broken a bone and have been fitted with a plaster cast:
you cannot fly for 24 hours (if your flight is less than two hours)
you cannot fly for 48 hours (on longer flights)
if you have a full leg cast, you will be accepted into our First and Club World cabins. We will also accept full leg casts in our Euro Traveller and Domestic cabins provided you purchase an extra seat for elevation purposes (subject to availability of moveable armrests).
All these requirements can be lifted in certain circumstances following discussions with the PMCU.
Please contact our reservations department on 0844 493 0787 to make provisions.
Any queries please contact Passenger Medical Clearance Unit on 020 8738 5444.
Even though she has been cleared to fly, there is a high risk of getting a deep vene thrombose on long flights. As cabin air pressure is below normal ground pressure, there may be increased swelling under the cast. So maybe your sister just don't want to take that risk and fly at all.
She will need a wheelchair and a seat in a bulkhead row (maybe even several ones). As the total number of disabled pax onboard as well as bulkhead seats is limited, it may be that the airline cannot accomodate her. She might think about upgrading to higher class (still cheaper than having private transport back to the US).
Hope she will recover well.
[Edited 2010-01-28 03:37:23]
PA, AF, UK, BA, AB, DL, LH, FR, BD, A3, EZY, DY //// A319/320/346, B733/735/73G/738/744/763, AT4, 146, CR2, DH4
AustrianZRH From Austria, joined Aug 2007, 1406 posts, RR: 0
Reply 4, posted (4 years 10 months 3 weeks 6 days 16 hours ago) and read 4179 times:
Quoting N49WA (Reply 3): is it customary for health insurance to have a provision for getting a person back home ?
Again, it depends on the insurance. The basic, normal health insurances normally do not cover repatriation transports, the more expensive high end contracts sometimes do. I guess the biggest problem will be to fit into an economy seat without being able to bend the knees. So she'll probably have to upgrade to J class or buy one or two extra seats in Y.
WARNING! The post above should be taken with a grain of salt! Furthermore, it may be slightly biased towards A.
PanHAM From Germany, joined May 2005, 9740 posts, RR: 31
Reply 5, posted (4 years 10 months 3 weeks 6 days 16 hours ago) and read 4156 times:
Check if your sister paid the ticket with a gold or similar credit card. Very often insurances which cover against such risks are included in upgrade credit cards. Overseas health insurance should be covered, the costs are usually not that much. but this is, of course wise-cracking. after a mis-hap. Most important, the US consulate in Milan is there to help citizens.
Es saugt und blaest der Heinzelmann wo Mutti sonst nur blasen kann. Frueher war mehr Lametta.
N49WA From , joined Dec 1969, posts, RR:
Reply 6, posted (4 years 10 months 3 weeks 6 days 12 hours ago) and read 3937 times:
My heartfelt thanks to all who replied. The airline has arranged for a bank of seats for her at no extra charge, so all is well. It's great to know that the a.net community has people so willing to help out.
FrmrCAPCADET From United States of America, joined May 2008, 1741 posts, RR: 1
Reply 8, posted (4 years 10 months 3 weeks 6 days 11 hours ago) and read 3777 times:
Travel insurance for this sort of thing is often available (in my case through my pension), and it fairly inexpensive. It does not include incidents caused by 'dangerous' activities - mountain climbing, scuba diving, see individual policies. It includes assistance (but not the cost) of replacing medications, treatment (limited) abroad, repatriation costs. The maximum is about $25K. Recommended is about $75K as air transport can be very expensive.
Buffet: the airline business...has eaten up capital...like..no other (business)
BlueFlyer From United States of America, joined Jan 2006, 4179 posts, RR: 2
Reply 9, posted (4 years 10 months 3 weeks 6 days 9 hours ago) and read 3626 times:
In addition to comprehensive travel insurance, several companies sell medical-transportation only insurance. They're available either on an annual or per-trip basis and cover the cost of appropriate transport from a foreign hospital to any US hospital, whether that involves getting a business-class seat for extra leg room or a medically-equipped private jet. Some throw in transportation within the US if you're hospitalized more than x miles away from home or if you need to be moved from one hospital to another to receive specialized care.
N49WA From , joined Dec 1969, posts, RR:
Reply 10, posted (4 years 10 months 3 weeks 6 days ago) and read 3566 times:
Quoting FrmrCAPCADET (Reply 8): FrmrCAPCADET From United States of America, joined May 2008, 682 posts, RR: 0
Reply 8, posted Thu Jan 28 2010 09:29:26 your local time (10 hours 31 minutes 16 secs ago) and read 193 times:
AFGMEL From Australia, joined Jul 2007, 747 posts, RR: 0
Reply 11, posted (4 years 10 months 3 weeks 5 days 6 hours ago) and read 3513 times:
Reading this thread it seems as if Americans don't know about travel insurance. Is this so? You may be interested to hear that travelling to the US is more expensive than other places, particularly Europe. We have bi-lateral agreements with many countries for medical. Getting sick in the US with no travel insurance could cost 100s of 1000s potentially. I wouldn't dream of going without.
I know somebody personally who was skiing in Aspen and got taken out by another skier. She spent weeks in ICU and months recuperating, before she could fly home. Cost her $100,000+ - and this was more than 20 years ago as she had no insurance.
Getting sick overseas could make you lose your house. Beware people.
CoachClass From United States of America, joined Jan 2010, 452 posts, RR: 0
Reply 14, posted (4 years 10 months 2 weeks 2 days 1 hour ago) and read 3199 times:
For those of us on Medicare, no health insurance coverage outside the USA.
I'm told some countries require proof of coverage. Insurance seems to run $35-59 and up for about two weeks. There are several web sites that talk about the what to look for specifically when buying travel insurance.