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WN/AB Best, DL/US Worst At Available Reward Seats  
User currently offlineTobias2702 From Germany, joined Sep 2008, 720 posts, RR: 0
Posted (4 years 4 months 2 weeks 4 days 6 hours ago) and read 5259 times:

Hi guys,

came across this ranking of airline frequent flyer programs carried out by IdeaWorks, concentrating on whether promised reward seats are available at all:

http://www.ideaworkscompany.com/pres...se-51-Reward-Seat-Availability.pdf

Top of the list are WN and AB, with 99.3 and 98.6 per cent availability, followed by AC, DJ and LH, all above 80 per cent. On the far bottom, there are DL and US with only 12.9 respectively 10.7 per cent.

Other ranked airlines:
SQ, IB, AS, 9W, QF and CO got between 70 and 80 percent
UA, FL, CX, BA, SK are above 60 percent
AA and AF/KL are above 50 percent
EK and TK are ranked at around 35 percent

Obviously, semi-low cost carriers have a higher availability ranking as only a small part of their customers is enrolled in the FF program at all. But why are there such big differences between say AC/LH and DL/US? Let's just look at the United States legacies which share the same market but have totally different ranking results.

I appreciate your thoughts and comments.

Tobias


PA, AF, UK, BA, AB, DL, LH, FR, BD, A3, EZY, DY //// A319/320/346, B733/735/73G/738/744/763, AT4, 146, CR2, DH4
8 replies: All unread, jump to last
 
User currently offlinejfk787nyc From United States of America, joined Apr 2007, 812 posts, RR: 2
Reply 1, posted (4 years 4 months 2 weeks 4 days 5 hours ago) and read 5143 times:

I am a Delta Platinum Elite and I must say ever since the merger Delta has done a pretty disgusting job with there award tickets, They charge to much and try to get you on a leg with three or even four stops before your final destination.


Continental is great but I hope that does not change with there merger.


User currently offlineskymiler From United States of America, joined Aug 2007, 530 posts, RR: 1
Reply 2, posted (4 years 4 months 2 weeks 4 days 5 hours ago) and read 5088 times:

Quoting jfk787nyc (Reply 1):
I am a Delta Platinum Elite and I must say ever since the merger Delta has done a pretty disgusting job with there award tickets, They charge to much and try to get you on a leg with three or even four stops before your final destination.

Interesting.

I am a Diamond and Lifetime Platinum (if that means anything) and I find that I can get what I want by some creative shopping on the Web Site, with no problem!

Could the issues be route related?



I love to fly, and it shows!
User currently offlineTYCOON From United States of America, joined Feb 2007, 394 posts, RR: 3
Reply 3, posted (4 years 4 months 2 weeks 4 days 2 hours ago) and read 4828 times:

I am a member of the following FF programmes:
- AF Flying Blue
- UA Mileage Plus
- BA Executive Club

And for me, hands down, the best programme for redeeming miles is AF. I never seem to have a problem finding the flights I need at the discounted level of awards... even a month or so before departure.
Forget trying that with UA or BA.... I have tried and honestly find it very frustrating. That being said, I still continue to alternate between the three as they give me access to the three global alliances.


User currently offlineckfred From United States of America, joined Apr 2001, 5235 posts, RR: 1
Reply 4, posted (4 years 4 months 2 weeks 4 days 1 hour ago) and read 4740 times:

Getting reward seats on AA isn't too bad, so long as you aren't trying to fly during peak times. Last August, we booked a cruise departing MIA on the last Monday in March. That's spring break for many school-age children. I could not get a seat on a non-stop out of ORD departing Sunday, even though I was looking 7 months in advance.

Not wanting to risk a late arrival on Monday and missing the ship, we wound up paying for tickets, which was fine because of some unused vouchers that we had.

On the other hand, even when traveling during Christmas, getting seats isn't bad, so long as you travel on less popular days, such as the day after Christmas or New Year's Day.


User currently offlinebatonops From United States of America, joined Jun 2006, 747 posts, RR: 4
Reply 5, posted (4 years 4 months 2 weeks 3 days 18 hours ago) and read 4393 times:

Just used two award tickets on DL this weekend. I live near MDT but had to drive to BWI to use the tickets as DL offered ZERO seats out of MDT.

User currently offlinen7371f From United States of America, joined Jul 2008, 1734 posts, RR: 11
Reply 6, posted (4 years 4 months 2 weeks 3 days 16 hours ago) and read 4271 times:
Support Airliners.net - become a First Class Member!

I'm a Diamond on Delta and I think SkyMiles sucks. I'm not surprised at all at the findings. Of course I had SkyMiles forced on me with the Northwest merger. It's been documented thousands of times on websites by red tailiers but lost a much better, more generous frequent flier program and a far superior website. The complaints against Delta SkyMiles is warranted.

User currently offlineTobias2702 From Germany, joined Sep 2008, 720 posts, RR: 0
Reply 7, posted (4 years 4 months 2 weeks 3 days 13 hours ago) and read 4127 times:

So, do you have any ideas about the reasons?


PA, AF, UK, BA, AB, DL, LH, FR, BD, A3, EZY, DY //// A319/320/346, B733/735/73G/738/744/763, AT4, 146, CR2, DH4
User currently offlineDesertAir From Mexico, joined Jan 2006, 1462 posts, RR: 0
Reply 8, posted (4 years 4 months 1 week 5 hours ago) and read 3998 times:

I have had good luck with WN award tickets. Often I can book a one way award and pay for the other trip which is a great economic help. Booking early and avoiding peak times and dates can usually score a ticket.

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