Aviacsa737 From , joined Dec 1969, posts, RR: Posted (3 years 10 months 4 weeks 1 day 17 hours ago) and read 15865 times:
Interesting to read. I tend to agree with the New York airports rankings, but then again not much from that city tends to be friendly . And i personally didnt like HOU, but perhaps thats because i have often got there on a delayed flight and had to hurry all the way across the airport to make a connection. Persoanally i prefer DFW.
spacecadet From United States of America, joined Sep 2001, 3606 posts, RR: 12
Reply 7, posted (3 years 10 months 4 weeks 1 day 14 hours ago) and read 15150 times:
Well I don't think it's coincidence that with the exception of Houston (which some people seem to be questioning anyway), the "worst" airports are all from big cities while the "best" airports are all from small/mid size cities.
Big city airports are always going to be more crowded, probably have more delays, and often have surlier-seeming staff just because they have to deal with so many people every day. Smaller airports are less likely to have delays, are less crowded and have staff that isn't quite so burnt out.
I'm sure if you did this survey in any country, the results would be similar.
I'm tired of being a wanna-be league bowler. I wanna be a league bowler!
COflyerBOS From United States of America, joined Jun 2007, 304 posts, RR: 0
Reply 9, posted (3 years 10 months 4 weeks 1 day 14 hours ago) and read 14998 times:
I never use HOU, but I love IAH, especially Terminal E. There's free wi-fi. There's excellent food with a local twist. It's always fairly clean by airport standards. The President's Clubs are first class. And my flights, mostly to and from Boston, are almost always on time. Additionally, renting a car is a breeze with the central facility and most of the people at the airport have that Texan surface friendliness which does wonders with customer service. The Terminal C upgrades are pretty nice too (new walkways, restaurants, seating lounges, skylights, mood lighting, shops, etc...)
Going further, I've used IAH to transfer to Central and South America a lot, and the customs facility is super nice and super convenient compared to MIA, DFW, EWR, JFK, LAX or SFO (all places I've transfered for int'l flights), especially the baggage policy for CO operated flights.
scutfarcus From United States of America, joined May 2000, 389 posts, RR: 1
Reply 10, posted (3 years 10 months 4 weeks 1 day 14 hours ago) and read 14986 times:
Nothing drives me crazier than these ranking websites where you have to click 25 times to see all 25 items. Sorry, tangent.
Why doe MKE never show up on these lists? With all the growth there lately I'd think it would register. Really though, these rankings are nothing but gimmicks to bring in web traffic and those 25 clicks
contrails15 From United States of America, joined Oct 2008, 1181 posts, RR: 0
Reply 13, posted (3 years 10 months 4 weeks 1 day 13 hours ago) and read 14570 times:
What a shocker JFK is one of the worst airport in America. Nice to see we're keeping up the tradition. Us New Yorkers do love our traditions. All I say to that is try working at JFK. Sucks even more then flying out or into it.
Tigerguy From United States of America, joined Aug 2010, 895 posts, RR: 0
Reply 15, posted (3 years 10 months 4 weeks 1 day 12 hours ago) and read 14403 times:
Well, I see there was a reason for my low opinion of STL. Granted, my one and only experience with that airport was six years ago, and the fact that the plane was delayed wasn't their fault, and it was 9:00 at night, but I do recall wondering why I was stuck in a cave and the only open food outlet was a Starbucks, which only had regular coffee and iced coffee. (Coffee with ice cubes in it? Ay carumba...)
On the occasion of United overtaking Frontier as my most-flown airline, I say...let's get friendly.
B4REAL From United States of America, joined Aug 2003, 2629 posts, RR: 5
Reply 18, posted (3 years 10 months 4 weeks 1 day 12 hours ago) and read 13741 times:
Quoting wn676 (Reply 11): Did anyone notice (what looks like) the HP 747 in the photo for HNL?
Yeah, and I think the DL birds in the back are the L-1011 Tristars. Good to know that the report is very current.
As others has critiqued, the report doesn't do a good job in some areas. IAH is by no means a #1. LAX can be great. DTW is absent. So many times an airport experience really depends on the airline you fly.
lambertman From United States of America, joined Aug 2003, 2070 posts, RR: 36
Reply 19, posted (3 years 10 months 4 weeks 1 day 11 hours ago) and read 13569 times:
Quoting Tigerguy (Reply 15): Well, I see there was a reason for my low opinion of STL. Granted, my one and only experience with that airport was six years ago, and the fact that the plane was delayed wasn't their fault, and it was 9:00 at night, but I do recall wondering why I was stuck in a cave and the only open food outlet was a Starbucks, which only had regular coffee and iced coffee. (Coffee with ice cubes in it? Ay carumba...)
The food options have never been great at Lambert. The concourses weren't designed to contain many amenities and the ones that are there resulted in gate casualties. It is one hell of a dreary airport though, as much as I may love my hometown.
JBAirwaysFan From United States of America, joined May 2009, 945 posts, RR: 0
Reply 21, posted (3 years 10 months 4 weeks 1 day 11 hours ago) and read 13140 times:
Quoting Aviacsa737 (Thread starter): Interesting to read. I tend to agree with the New York airports rankings, but then again not much from that city tends to be friendly .
That's because tourists tick us off. Us NYers have a certain way we do things that no one else gets. That New York State of Mind is more than what the song describes. We move quick, we act impulsively, and we don't tolerate idiots. We're nice, but don't cross us. The airports are congested, absolutely! The big 3 are loaded with flights.
In Loving Memory of Casey Edward Falconer; May 16, 1992-May 9, 2012
apodino From United States of America, joined Apr 2005, 4234 posts, RR: 6
Reply 22, posted (3 years 10 months 4 weeks 1 day 11 hours ago) and read 13098 times:
I am a little confused by this report. Washington DC was No 4 worst but it seems to encompass both DCA and IAD, which I think is unfair. DCA would be on my top 5 best airport list any day of the week for many reasons. IAD is a disgrace though.
PVD ranking as Number 5 best is the shocker on this report. Don't get me wrong I love the airport and I often use it instead of BOS when I am travelling to visit my parents, but putting it ahead of bigger airports (think DFW and DTW) surprises me a bit. Then again, that just shows you the state of our airports in this country.
ckfred From United States of America, joined Apr 2001, 5167 posts, RR: 1
Reply 23, posted (3 years 10 months 4 weeks 1 day 11 hours ago) and read 13094 times:
What bugs me about MCO is the lack of elite security lines. Don't they think that elites travel to Orlando for conventions, or take the kids to DisneyWorld?
Now, here's my question about staff efficiency. What is it? An airport has 3 different sets of employee, airline, TSA, and airport. At ORD, AA staff are generally pretty good, but people who work for the City of Chicago are obviously protected by political patrons.
Now, i've connected at DFW, and the tram is easy to use. Connecting at DFW via tram is easier than walking from L to G at ORD.
I still know people in the Denver area who hate Denver International, with the long drive. They think the terminal looks silly with the white pointy roof. They still miss Stapleton Field.
The problem with LAS is that all of the rental car lots used to be just west of the terminals. Now most of them are south of the field, which makes for a long drive to and from the Strip hotels.
While the shopping at PHX is good, the food is lousy. If you are flying B6 or AA, there are very few choices past security, an overpriced deli or BBQ, which is rather messy on a plane.
At MIA, the problem on Concourse D is no national chain of fast food. Yes, having lots of local restaurants is great. But if you have a kid in tow, you want some place that has a kid's meal with burger/chicken nuggets, fries, and a toy. At least ORD, DFW, and ATL understand this.
EricR From United States of America, joined Jul 2010, 1900 posts, RR: 1
Reply 24, posted (3 years 10 months 4 weeks 1 day 10 hours ago) and read 12282 times:
Quoting ckfred (Reply 23): While the shopping at PHX is good, the food is lousy. If you are flying B6 or AA, there are very few choices past security, an overpriced deli or BBQ, which is rather messy on a plane.
The SOUTH concourse of T3 is probably the most limited in terms of services than any other concourse in PHX. In fact, it handles the least of amount of traffic.
The majority of traffic in and out of PHX is T4. The photo in the article is from T4. I would assume the article based most, if not all, of its opinion based on T4.
As I side note, I find the best airports to be the smaller sized airports. They are usually the easiest to get in and out of, have the smallest security lines, and have the least delays.
I find CHS, TYS, BUR to be some of the better airports. Glad to see CHS make the list.
One of the worst smaller sized airports I've been through is PWM. The only food establishment past security is Starbuck's. I think there may be a small deli. I do not recall any bookstore or other type of retail outlet.
: Not to sound obsessed with my home airport, TPA but it didn't even make it on this list! It's not too big, and very efficient, and i haven't met one u
: I am glad to see BNA is starting to move up in the rankings. Over the past few years, BNA has been doing some heavy remodeling. It is in the process
: I am more than shocked myself, PVD ranked #5 and also # 6 for food, Eureka! We are famous for something.
: You have to take this study with a grain of salt - it's only readers of Travel + Leisure magazine, and respondents are likely self-selected, so it's n
: Now that is something we are really famous for.
: Well ever since the expansion, the food options have greatly improved, these days I think the only thing people can really have a legitimate gripe ab
: I agree. Hmmmm, you can still get there from here now. I have done it many times, no problem for me.
: I agree with about 25% of these rankings... Tough to make everybody happy though, I guess. I'm kind of surprised IND's new airport didn't at least mak
: I agree with those who were surprised with DFW's rankings. I much prefered DFW to IAH, but i guess many travelers dont. I think DFW is easier to make
: I too was surprised that DTW was not listed, but it became apparent to me that because this survey was in Travel & Leisure, they were only conside
: Obviously they've never arrived with checked luggage. I'm not normally one to get irritated about my bags not being on the carousel when I get there,
: Post security at PWM has a CNBC News Store, Shipyard Bar and Restaurant, Starbucks, and Bagel/Deli place. Not much, yes, but there's more than just t
: It works well for O&D but it would be pretty poor for connecting passengers. Not much to do, not much to see, few lounges, few restaurants. It wo
: For an airport with only 22 gates, there are better and more food options in PVD than a lot of airports (Think ORD in any terminal except 3, SFO, and
: I honestly have to say that I am absolutely flabbergasted as to how Baltimore/Washington International isn't on this list. Reason being, every time I
: I was going to say I thought I remembered there being more there than just a Starbuck's. PWM is actually a pretty exemplary airport for its size.
: Dear Aviacsa737, I am born and raised in the great city of New York. I consider myself, my family, the people of my community and all my friends "fri
: Agreed. The SkyLink train is a God-send because it makes it so easy to zip from one terminal to another. As for anything else about IAH, I have no id
: And that's the issue right there!!! I think the survey would be better if it were divided up by the airport's size/operations size. It's not really f
: True. Im from the west coast, so in suppose that means i surf all day and smoke pot 24/7. Which i DONT. Nothing personal, it just based on my limited
: I tend to vehemently disagree with lumping the New York airports together. LGA is a dismal domestic facility, while JFK is a fabulous, world class in
: There's no Burger King at IAH in Terminal C or E. As for national chains there are two Wendy's, 4 Starbucks, Peet's Coffee and Tea, Chili's Too, Pope
: It must have been a Wendy's then. All I can recall is a generally earth-toned blur off to my left accompanied by the smell of burgers and fries.
: I agree - Sky Harbor has come a long way. Once the SkyTrain is completed in a couple of years, it will make airport access (the weakest link at Sky H
: I completely disagree, DFW is a horrid connecting airport. It is great if you want to drive up and park near your gate as a local pax, but horrid for
: Correct. That makes the picture close to 20 years old. I'm surprised that HNL was ranked so high. I work there and I would not have ranked it that hi
: Personally I have found JFK to be one of the best American airports. I agree with Orlando it is a very pleasant place to travel through.
: The problem with these rankings is that it doesn't distinguish between conencting hubs and predominantly O&D airports. "Travel + Leisure readers r
: Interesting list. Some comments: MIA is a hole. I feel like I need a passport and immunizations for every time I come in there. Though the new Delta S
: If you're a connecting passenger, food at an airport can be a pretty important factor in evaluating the quality of the experience.
: DFW is a great connecting airport, although I am mostly an O&D passenger there. I stongly disagree with BOS as #28, I like BOS, it has always been
: STL at 3rd worst? Now not to sound like a homer here, but it seems like they were bashing STL for its size or lack thereof rather than any points of s
: Yup. A couple of weeks ago I was in DEN for four hours after I got off the plane there and found that my next flight was canceled. It allowed me to t
: Who makes their travel plans based on what food options exist during their connection? Especially at US airports. Even those that give you a selectio
: How so? Unlike at ATL, there shouldn't be any concourse switching except for a limited number of domestic-to-international connections or peculiar in
: IAH, sorry. I forgot Houston had two airports. My sentiments exactly. The layout is uncoventional and oddat best and the walking distances ridiculous
: Interesting list from T&L. It's clear that the leisure airports got some advantage and the foreign airlines terminals paid the price for being les
: In my opinion the only US airport comparable to top European (AMS, ZRH, CPH, MUC) and Asian (ICN, SIN, PEK, HKG) airports is SFO. Full stop. IAH as n
: As this Poll result is becoming a true preference topic, we're moving it into the Travel, Polls & Preferences. Felipe