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Your Worst Airport Experience....  
User currently offlineLuvTheFlying From United States of America, joined Aug 2010, 33 posts, RR: 0
Posted (5 years 9 months 19 hours ago) and read 9969 times:

Whats the worst experience you have ever had in a airport. I was stuck in GIG for 10 hrs last yr waiting for my UA flight to IAD. What made it so bad and soo boring was that we could not check in until 4 hrs before departure time so we had to sit in the small food court for 6 hrs just sitting there, was not very fun. 

31 replies: All unread, showing first 25:
User currently offlineDesertAir From Mexico, joined Jan 2006, 1557 posts, RR: 0
Reply 1, posted (5 years 9 months 18 hours ago) and read 9973 times:

In July of 1990 I arrived in La Paz, Bolivia at 6:00AM on my way to Chochabamba. As I walked onto the tarmac my heart began to race due to the extreme altitud. What was to be a one hour wait turned into 10 hours since there was a work stoppage by airport workers. We could not leave the airport, we were all suffering from altitude sickness and were guarded by the Bolivian Army since we were passengers in transit. We did recieve food vouchers.

User currently offlineweb500sjc From United States of America, joined Sep 2009, 941 posts, RR: 0
Reply 2, posted (5 years 9 months 14 hours ago) and read 9923 times:
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three years ago i was flying from ITM to CDG with a transfer through NRT and LHR (half price of the nonstops).

my flight arrived in NRT at 9am- so i had the choice of the 11am flight or the 12:30pm flight- my travel agent advised me that the 2 layover would be too short so i should take the second flight. my flight landed and i was able too check in for my LHR flight while everyone for the first flight was checking in... had no yen for lunch inside the terminal, and a five hour wait, not fun.

ranking with that was a song flight that my dad and i got bumped off of... the boarding card said our seats would be assinged by the gate agent- and so we asked the gate agent, who gave us the run around untill after boarding had compleated. we went back up to her because she hadnt called our name- as we got to the desk we herd the warning bell on the gate go off- and she said the flight was full. the gate agent then gave us tickets for a delta flight 3 hours later in the next concourse with a connection in SLC- which finally got us to orlando after midnight, 6 hours after we were supposed to get there.

Boiler Up!
User currently offlineyodobashi From United Kingdom, joined Sep 2007, 251 posts, RR: 3
Reply 3, posted (5 years 9 months 13 hours ago) and read 9920 times:

In 1994, I was on a Balkan Airlines TU154 bound for Sofia, already delayed by 7 hours. There were no announcements made by the crew and we were, by my estimations, way overdue for descent. As we finally started our descent, we were told that we weren't actually now landing in Sofia but in Varna on the Black Sea - Sofia was apparently fogged out.

We landed in Varna where nobody seemed to speak any English. Ours was the only 'large' aircraft on the tarmac until, as we were deplaning, another TU154 arrived, then a third. We thankfully near the front of an ever growing queue to be 'processed' by immigration after which we were gestured to wait in the arrivals hall. It was mid-January and freezing cold, and the doors of the terminal were locked. There were no shops, restaurants or anything, and I had a raging hangover (as the result of a 7 hour delay earlier in the day) exacerbated by 4 hours on a TU154!

After 1.5 hours, huddled on the floor of the ice cold arrivals hall, we were herded onto a bus and given a coloured card (turned out to be a reboarding card). Still nobody knew what was happening. We were finally taken to a hotel where the first English speaking person we'd seen since we arrived told us we'd be flown back to Sofia the following day.

I suppose it could've been a lot worse, we did at least get put up in a hotel for the night. But locked in that airport (keep in mind that signs of the communist era were still very much obvious) with no indication of what was happening was quite a scary and traumatic experience.

Seems we weren't alone, by the time we got back to the airport with our colour coded boarding cards the following morning, there were no fewer than 8 TU154's and a couple of 737's on the apron. We did finally get to Sofia, 29 hours later than planned!

"The World is a book, and those who do not travel read only a page"
User currently offlineisitsafenow From United States of America, joined Feb 2004, 4984 posts, RR: 22
Reply 4, posted (5 years 9 months ago) and read 9793 times:

Too numerous to mention but my latest bad day at the scareport was in mid July 2009.
I was going to MCO to the Airliners big one and a month earlier picked CO as my carrier.
At that time I could get NW mileage on CO.
I took a Q2000 from FNT to CLE and the flight arrived 15 minutes early around 1055am and
my out bound was scheduled for apx 2 00pm. I have time to kill.....walk,sit, read, eat, have a beer or two, people-watch(my favorite pastime) .
At 1 30pm flight was posted delayed....a new 737-900 ship 433 with a maintenance of some sort.
2 15pm further delay
3 00pm...further delay with announcement at 330
3 35pm xcled....
Next flight to MCO was 7pm.....and me with silver status got a nice center seat on a model 500....ok, it works.
This one was 10 minutes late off the blocks......A good sign!!
Finally blocks at MCO around 9 15pm, a little late but there.........(a little?)

That was my latest nightmare. You might say I spent a week in Cleveland one day.

If two people agree on EVERYTHING, then one isn't necessary.
User currently offlineAndyinPIT From United States of America, joined Sep 2007, 320 posts, RR: 0
Reply 5, posted (5 years 8 months 4 weeks 1 day 23 hours ago) and read 9780 times:

The worst for me had to be Memorial Day 09. We were trying to non-rev out for a friends wedding in DEN (actually it was closer to Montrose, but easier to get in/out of DEN). All flights out of IAD-DEN were booked solid. Same with IAD-ORD-DEN. Basically any combination of flights you could think of, we couldn't do it. So I checked the day before and BWI had about 15 seats left on it's morning flight. So we booked a hotel room on priceline so we wouldn't have to fight DC rush traffic in the morning. Of course I had to play golf that afternoon and took a bad shot off a hill and injured my back (actually re-injured...I have 2 slipped discs in my lower back due to a work related injury at UA a few years back). So I still had a few pain pills left, no big deal, should be fine. Get up to BWI fine, stay at the Holiday Inn, wake up the next morning and I can barely lift my legs 2 inches of the ground. So I'm shuffling my feet basically through Pier D at BWI, get to the gate, to find out the 6am ORD flight had canceled, so DEN was oversold. I was PISSED. Thankfully we put a standby tag on our bag when we checked in (and the ramp actually payed attention) so we got our bag and drove home (took us 5 1/2 hours due to traffic) all the while my back is killing me...

Ahhh the joys of non rev....

User currently offlineElBandGeek From United States of America, joined Jun 2008, 778 posts, RR: 0
Reply 6, posted (5 years 8 months 4 weeks 1 day 17 hours ago) and read 9744 times:

March 03. My mom and I were coming back from a long weekend at Disney, and a snowstorm back home cancelled our flight. We arrived at MCO to check in for what would have been the last flight of the day and as soon as we walked in the terminal we see the notice. The TZ staff we talked to were nice enough but couldn't do anything for us other than rebook us on the first flight in the morning. That part wasn't too big a deal, but we ended up not being able to get a room for the night since, at the time my mom didn't have a credit card (or even a debit card) and she forgot to bring the checkbook that she meant to for emergencies (go figure). We ended up sleeping on the chairs in the atrium. Since we weren't supposed to leave our stuff unattented we had to sleep in shifts, and needless to say it wasn't the most pleasant experience.

User currently offlineMCO2BRS From United Kingdom, joined Jan 2007, 580 posts, RR: 0
Reply 7, posted (5 years 8 months 3 weeks 3 days 19 hours ago) and read 9557 times:

The worst one for me was my birthday in June 2005. I was traveling around the EU with some friends, and we were booked on a Thomsonfly DSA-IBZ flight. We got to DSA about 2hrs prior to departure at about 1800, it was one of only a couple of flights leaving DSA that evening. We checked in, which took the better part of an hour, the agents were incredibly slow. We waited at the gate, for the remaining hour, and up to this point the flight was still displayed as on-time. It wasn't until half an hour after the scheduled departure time, did an agent come to the gate and say that the flight had been delayed a further hour. Then at the one hour mark, a TOM 737 arrived, everyone got their hopes up but it parked at the next gate over (and was actually RON... a lot of people were frustrated saying 'why can't they use that plane?!). The agent came back and said that the in-bound aircraft had a medical emergency and had to divert to LGW, and would be leaving LGW "within the hour". It wasn't until about 2200 that the agents came back and informed us that the inbound aircraft had gone tech while at LGW and they weren't sure if they were going to repair the plane, or if they were going to send a new aircraft.

By 0000 everyone was getting rather pissy and demanding to know what was going on, all the shops were closed (they were the only source of 'food' at the time). We didn't get the next update from the agents until 0100 when they said that a replacement aircraft was being flown in and would be arriving at 0245. At 0230 they then informed us that it took "longer than expected" to get the aircraft, and that it would now be arriving at 0330. It finally came in at something like 0345. It took about 45min to board the aircraft and we just sat there for another half an hour. We finally got into the air just after 0500 and into IBZ a couple of hours later. The delay caused us problems with our hotel, who thought we were a 'no-show' and had already reallocated our room, so we had to wait until mid-afternoon to get into our room. I guess when we paid £30 one way, we really couldn't complain too much, we essentially got what we paid for, but spending my birthday sat in an airport with nothing to do except play cards, wasn't exactly ideal.


User currently offlinekmh1956 From Bermuda, joined Jun 2005, 3324 posts, RR: 6
Reply 8, posted (5 years 8 months 3 weeks 3 days 17 hours ago) and read 9545 times:

I don't know how to link the story, but see my account of my trip through JFK in February in the post titled "Is DL that Bad?"
That's the worst I've ever had...

'Somebody tell me why I'm on my own if there's a soulmate for everyone' :Natasha Bedingfield
User currently offlineshamrock604 From Ireland, joined Sep 2007, 4374 posts, RR: 12
Reply 9, posted (5 years 8 months 3 weeks 3 days 17 hours ago) and read 9544 times:

I was once in JFK terminal 3.

Need I say more?


User currently offlineQuokka From , joined Dec 1969, posts, RR:
Reply 10, posted (5 years 8 months 3 weeks 3 days 15 hours ago) and read 9529 times:

Cairo December 2007. Domestic flight with AMC down to Luxor as part of a tour group. First we were told that we could purchase water and that we could take it onto the plane. Ha! As soon as people lined up to go through the scanners, bottles of water were confiscated. Opened bottles were emptied into a bucket: full bottles set to one side. Perhaps the bucket of water was used to wash the floors or make coffee in the coffee shop, but the bottled water was taken straight back to the shop to be sold again to other unwitting tourists. This I saw with my own eyes. There is clearly a cosy deal going on between the shopkeeper and security personnel.

The "departure lounge" was simply a large room with insufficient seating. The monitors displayed arrivals but no departures. When a flight was ready to board, a man appeared at the stop of the steps and shouted something unintelligible. No microphones it seems,or at least none that worked.

Eventually our group was called and we made our way to a bus that had formerly been used in the Netherlands (all the signs in the bus were in Dutch, including the instruction not to spit.) and we drove for ten minutes to a remote stand. The bus sat there for a good twenty minutes with the doors shut, during which discussions took place on the tarmac. It seems that we would not be boarded "due to a technical problem" and we drove back to the terminal.

Having officially departed we were not allowed back into the terminal, so we sat for another twenty minutes with the doors shut and the temperatures rising. Eventually the bus driver left and was replaced by a new one starting his shift. We still stood in the bus, tempers rising along with the temperature. Another twenty minutes passed and security relented and we were allowed back into the terminal where we were at least given some fruit juice or water to drink.

Finally we were called again and this time we could actually board. The reason for the delay? In two days time a new tax on fuel was coming into effect and haggling was taking place over what price that AMC would pay.

User currently offlineWoof From , joined Dec 1969, posts, RR:
Reply 11, posted (5 years 8 months 3 weeks 3 days 8 hours ago) and read 9508 times:

Circa 1997 on 'Caledonian', LGW > SOF SOF > LGW

The outbound flight was on a L1011, that I swear I flew 14 years earlier on my first ever flight with Delta to Atlanta (I recognised the interior and the bits that were falling off 14 years earlier had finally fallen off and never been replaced. I'd be interested to find out if Caledonian ever acquired ex DL Tristars).

On final approach to Sofia we went around and the pilot announced "sorry about that, we selected some flaps and nothing happened, so we're going to try again". Finally landed at Sofia. No baggage belts working so literally had to climb down the baggage belt slope and start throwing bags up myself.

Best mate broke his ankle on 2nd day of skiing.

Return journey (with mate in a plaster cast). Bussed to airport, waited on bus for hours, to then be told the aircraft had just gone tech (funnily enough flaps related). Several hours later we were booked on a BA flight, but on check-in my bag was tagged to Birmingham rather than Gatwick. Enquired why this was and agent told me the flight would do a 'double touch', stopping at Birmingham first, but I wouldn't have to de-plane. So I ask, how does my bag get back on if it's only tagged to Birmingham. Was told I would have to re-check in at Birmingham. Told her she was lying to me, was assured she wasn't. On the flight, all the Caledonian passengers were asked to raise their hands as BA didn't have enough food for the extra PAX, and was handed the most atrocious food 'box' I have ever encountered. Even the fried cockroach was under cooked. Inflight crew knew nothing about an onward trip to Gatwick, we were headed to Birmingham and that was it.

Landed at Birmingham and waited 2 hours to be told a coach would then take us to London. Many, many pissed off people. Wrote letter to Caledonian, expressing my disgust about being lied to. They didn't give a monkeys.

When Caledonian disappeared as a brand I clapped, I laughed and I cheered. Do not lie to us PAX just to make your job easier.

Was a toss up whether this was my worst experience compared to any of my many trips to the US where the first people to greet you regard you with utter contempt.

User currently offlineIcarus75 From France, joined Oct 2003, 838 posts, RR: 0
Reply 12, posted (5 years 8 months 3 weeks 2 days 10 hours ago) and read 9423 times:

Back in July 2001, I was schedules to fly JMK-ATH-HER with OA;
Upon check-in at JMK at 0530am, it was impossible to have the boarding card for the ATH-HER flight.
As the connecting time at ATH was 2 hours, I did have plenty of time.
When I arrived at the connection desk, the OA agent told me that the flight was cancelled and I was rebooked on the 0200pm flight.
This flight finally left at 0700pm and for those who know the old domestic terminal at ATH, I let you imagine how nice it was to wait in this terminal!!

Flying is amazing!
User currently offlineandz From South Africa, joined Feb 2004, 8594 posts, RR: 9
Reply 13, posted (5 years 8 months 3 weeks 2 days 7 hours ago) and read 9416 times:
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5 hours in CDG en route from HEL to JNB.

CDG should be renamed HELL.

Enough said. I don't want to be banned.

After Monday and Tuesday even the calendar says WTF...
User currently offlinejlarsson From Sweden, joined Sep 2007, 97 posts, RR: 0
Reply 14, posted (5 years 8 months 3 weeks 2 days 3 hours ago) and read 9397 times:

LHR is the worst place on earth.

Enough said.

User currently offlinedl767captain From United States of America, joined Mar 2007, 2539 posts, RR: 0
Reply 15, posted (5 years 8 months 3 weeks 2 days 3 hours ago) and read 9397 times:

I think my worst was a trip to Charleston in February on United and we had to go through Chicago from San Diego. Well we pushed back from the gate and found out we would be sitting there for a while until ORD reopened because of a snow storm (Living in San Diego I forget that actual weather exists in other states). After 2 hours we finally took off, eventually we made it to Chicago. We deplaned and we had to go to another terminal (United was nice enough to automatically rebook us for the next available flight). Two problems arose, the first problem was that having never been to ORD airport we had to take a shuttle bus to another terminal which involved walking outside into the freezing weather in jeans and a T shirt. Right as I stepped outside to get on the bus they shut the door and said it was full, the line had followed behind me and we couldn't step back inside. So there i was in the snow with a T shirt on waiting for the next bus haha. Finally we got on the bus to the next terminal. Then we realized that we would be flying on a CRJ and once again have to go outside to board the plane for this fight. Again right as I got to the top of the stairs to board the flight, the line stopped for a good five minutes while some people moved around. I don't think i actually thawed out until we got to Charleston. Not really a bad airport experience but it wasn't very fun.

User currently onlineB747forever From Sweden, joined May 2007, 17732 posts, RR: 10
Reply 16, posted (5 years 8 months 3 weeks 2 days 2 hours ago) and read 9383 times:

Quoting jlarsson (Reply 14):
LHR is the worst place on earth.

Enough said.

I have flown through LHR several times and I have never encountered any problems there.

Work Hard, Fly Right
User currently offlineandz From South Africa, joined Feb 2004, 8594 posts, RR: 9
Reply 17, posted (5 years 8 months 3 weeks 1 day 11 hours ago) and read 9329 times:
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Quoting B747forever (Reply 16):
Quoting jlarsson (Reply 14):
LHR is the worst place on earth.

Enough said.

I have flown through LHR several times and I have never encountered any problems there.


I actually like LHR a lot.

After Monday and Tuesday even the calendar says WTF...
User currently offlinePITingres From United States of America, joined Dec 2007, 1345 posts, RR: 13
Reply 18, posted (5 years 8 months 3 weeks 1 day 7 hours ago) and read 9313 times:

PHL, no contest. The worst was the time when an evening US PVD-PHL arrived about an hour late due to weather. At least 2/3 of the pax were connecting, including myself, so we'll all lined up at the counter trying to redo connections, and out comes a fat b**** supervisor who loudly announced that she was taking all the counter agents away to work another flight that had come in late. When we asked "what about us", she said, and I quote, "I don't care about you. Your flight's not my problem. You're on your own." And left.

Yes, that experience was an outlier, but I've never had a pleasant connection through PHL. The attitude at PHL makes JFK look like happy valley. I haven't been through PHL since, and I haven't been in any rush to fly US since then either.

(CDG is no picnic either, but somehow I've always managed to just barely make my connections there.)

Fly, you fools! Fly!
User currently onlineYflyer From United States of America, joined Feb 2007, 1350 posts, RR: 1
Reply 19, posted (5 years 8 months 3 weeks 1 day ago) and read 9281 times:

Back in Jan. 2005 I was to fly RDU-ORD-SMF on United. Thanks to a snow storm in Chicago that day, there was a ground stop on flights into ORD. After maybe an hour or two of delays, we were told we would be able to depart soon, so we boarded and pushed back from the gate and started taxiing. Then the captain informed us that the ground stop had been extended, and we were going to have to wait for a while longer. After an hour or so of waiting, with passengers starting to worry about missing their connections, the FA took a poll among the passengers -- should we keep waiting, or cancel the flight and return to the gate? (I thought that was a pretty good way of handeling a "stuck on the tarmac" situation.) As most of us had missed our connecting flights anyway, we were ok with canceling the flight. Back at the gate, the agent rebooked me RDU-IAD-SMF. I had a 7 hour layover at IAD, but hey, at least I was still getting there that day. Man, that was 7 loooong hours. Actually it became 9 hours when the SMF flight was delayed 2 hours due to the crew going to the wrong airport, apparently. The one good thing that happened to me that day is that I ended up sitting in that exit row seat on the A319 with no seat in front of it.

The worst airport I've ever been to (which is what I thought this thread was going to be about), would probably be OAK. My first and only time flying from OAK was in April 2007. I had booked an award flight from there because there was nothing available from SMF. The bus from the BART station was a little beat up, but adequate. Then I went to check in for my flight. The Continental counter was all the way at the end. No real problem there, except to get from there to security I had to squeeze past the crowd of people in front of the TACA counter. You see, the lobby is so narrow and this line so long that it wound all the way through the ropes and was backed up to the front wall, leaving no space for anyone to get by. I got through there and followed the signs to security. I saw a line near the checkpoint that I assumed must be the line for the checkpoint, so I stood in it. After waiting for a while I discovered was not in the security line, I was in the Mexicana check-in line. Their ticket counter was tucked in its own little alcove next to the TSA checkpoint, and when their line gets too long it ends up in front of the checkpoint. (What is it with Latin American airlines and long lines, anyway?) As it turned out, there was barely a line for security and I got through quite quickly. Once airside, it was pretty much an average airport experience, but man, that lobby was poorly laid out.

User currently offlineMCO2BRS From United Kingdom, joined Jan 2007, 580 posts, RR: 0
Reply 20, posted (5 years 8 months 3 weeks 13 hours ago) and read 9245 times:

Quoting jlarsson (Reply 14):
LHR is the worst place on earth.

Enough said.

I've never had any problems in the ~10 times I've used LHR, and quite prefer it if I absolutely have to fly into London... LGW on the other hand is another story!



User currently offlinecpd From Australia, joined Jun 2008, 5057 posts, RR: 34
Reply 21, posted (5 years 8 months 2 weeks 6 days 17 hours ago) and read 9169 times:

Probably HNL - we diverted their on a red-eye UA flight SYD-SFO and arrived at 4:10am in the morning.

We departed at about 12:30pm the same day. Very bad after having been in the air for so long already. The travellers were mostly too exhausted to be angry at the confusion.   The worst thing is in that UA check-in hall, there was nowhere to sit while waiting for so long - standing the whole time. And the checkin hall wasn't airconditioned - so it was steamy and hot the whole time.

I would have loved it if we could just have been moved to somewhere more comfortable to spend so many hours waiting. Or just if we'd been provided with some basic fold-up seats or something similar.

I'd also have loved it if they'd have remembed to re-assign the exit-row seat to me on the emergency rescue plane as they'd done on the failed flight. But I'd have just settled for somewhere to sit for so many hours.

After that, I no longer fly economy class. I'll always stump up for Business Class, or at the very least, Premium Economy.

[Edited 2010-09-09 19:18:41]

User currently offlineb741 From Canada, joined Jan 2004, 716 posts, RR: 1
Reply 22, posted (5 years 8 months 1 week 2 days 16 hours ago) and read 8827 times:

CUN this year. The worst of the worst experience, even the experienced travellers I was with agreed. Three hours in heat to get thru it, off-peak. A total shmozzle best to avoid.

Being Bilingual, I Speak English And Aviation
User currently offlinena From Germany, joined Dec 1999, 11585 posts, RR: 9
Reply 23, posted (5 years 8 months 1 week 1 day 3 hours ago) and read 8737 times:

1.Long time ago I had to spend 2 or 3 hours in a glass building in Puerto Rico waiting for our plane to be refuelled - the aircondition wasnt working while it was approx. 40 C inside.

2. Preveza/Greece this year. After watching the first half of the stunning GER-ARG quarter finals gamein a pub I had to rush to the airport to check in. There wasnt a single TV screen in the terminall, and ca. 50% of the pax there were German. After waiting for 45 minutes in a queue (while Germany scored 3 more goals) I got to the counter finally. Guess what they said: "Sorry, your flight is delayed by two hours". The game was over, and for the next two hours there was zero to do in that bloody boring no-frills airport. A small bar with bad sandwiches at prices a shopkeeper in JFK or LHR would be afraid to ask that much for was all. Thank you, Greek idiots!

Quoting jlarsson (Reply 14):
LHR is the worst place on earth.

To be fair that depends on which terminal. The whole layout is a maze and LHR´s terminals are indeed bad for the most part (as is JFK btw though I havent been there since 10 years), and the old termianal where LH planes arrive (next to the so-called "Queen´s Building) is nothing better than third-world standard. Its being redone right know I heard.

Quoting B747forever (Reply 16):
I have flown through LHR several times and I have never encountered any problems there.

I´ve flown through LHR approx. 30 times and apart from the ugly, cramped and lowstandard terminals I had no real problems there either.

User currently offlinestlgph From United States of America, joined Oct 2004, 9915 posts, RR: 25
Reply 24, posted (5 years 8 months 1 week 1 day 3 hours ago) and read 8731 times:

LaGuardia on a 6 hour delay.

if assumptions could fly, airliners.net would be the world's busiest airport
25 B747forever : But one cant really say that about the T5 complex.
26 daviation : My most annoying airport experience was not due to a flight delay. It was at Frankfurt, and it was due to the lack of toilet facilities. I still canno
27 b707forever : TWA, L-1011, STL-EWR, December 1990. Blizzard began. We pushed from gate on time at 17H30. De-icing delayed, deiced, could taste the fumes (rear cabin
28 flymia : By far would have to be a 12 hour delay I had in LHR this past January during the snow storm. I was flying MIA-BOS-LHR-BCN. my BOS-LHR flight was dela
29 Post contains images YVRLTN : Not particularly the airports fault, but rather courtesy of lovely immigration officials and AA... I first visited Canada in October 2003 for vacation
30 YYZRWY23 : March 2008 Place: IAD Airline: United Airlines Booked on an itinerary of BUF-IAD-FCO. Flight at BUF is delayed 3 hours due to the RJ flying it being d
31 isitsafenow : I have been on A-NET for a few years now and noticed a common denominator..... UNITED AIRLINES is number one in the registered complains here at A-NET
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