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How Are EK For Non-rev Standby Travel?  
User currently offlineshamrock604 From Ireland, joined Sep 2007, 4113 posts, RR: 13
Posted (3 years 7 months 2 weeks 5 days ago) and read 8171 times:

Good Evening all from not so sunny Dublin City!

I will soon be travelling with EK for the first time on a non revenue staff ticket. I have heard some contradictory tales saying its awful / great / lousy / awesome.

Most airlines have their particular quirks when it comes to ZED travel, so I always like to ask people in the know.

Has anyone here flown EK on a staff ticket, is there anything in particular I should know?

Thanks for any advice!  


Flown EI,FR,RE,EIR,VE,SI,TLA,BA,BE,BD,VX,MON,AF,YS,WX,KL,SK,LH,OK,OS,LX,IB,LTU,HLX,4U,SU,CO,DL,UA,AC,PR,MH,SQ,QF, EY, EK
13 replies: All unread, jump to last
 
User currently offlineSchweigend From United States of America, joined Jun 2010, 573 posts, RR: 2
Reply 1, posted (3 years 7 months 2 weeks 4 days 18 hours ago) and read 8151 times:

I never have flown Emirates, but for most airlines that have pass agreements with EK, non-rev ZED travel passes are issued as ECONOMY CLASS ONLY, similar to SQ, who also guard their premium product.

Anecdotally, I'm aware of several people who nevertheless have been upgraded to EK's F class by cabin or gate staff.

To win the day, be friendly and respectful (*as one always should*)!

Cheers and good luck,

Scottie


User currently offlineQuokka From , joined Dec 1969, posts, RR:
Reply 2, posted (3 years 7 months 2 weeks 4 days 18 hours ago) and read 8148 times:

Quoting Schweigend (Reply 1):
non-rev ZED travel passes are issued as ECONOMY CLASS ONLY,

Being a revenue passenger whenever travelling I can't comment on procedures but I can confirm that I have met and spoken to an EK non-rev in J on an EK flight. The cabin crew spent a lot of time chatting with her, but it didn't adversely impact on service to other passengers.

Incidentally shamrock604, I always enjoy reading your posts as they appear well-informed, balanced and well argued. Best wishes.


User currently offlineshamrock604 From Ireland, joined Sep 2007, 4113 posts, RR: 13
Reply 3, posted (3 years 7 months 2 weeks 4 days 18 hours ago) and read 8143 times:

Quoting Quokka (Reply 2):
Incidentally shamrock604, I always enjoy reading your posts as they appear well-informed, balanced and well argued. Best wishes.

Thank you Quokka - please have a place on my respected users list!  



Flown EI,FR,RE,EIR,VE,SI,TLA,BA,BE,BD,VX,MON,AF,YS,WX,KL,SK,LH,OK,OS,LX,IB,LTU,HLX,4U,SU,CO,DL,UA,AC,PR,MH,SQ,QF, EY, EK
User currently offlinechepos From Puerto Rico, joined Dec 2000, 6179 posts, RR: 11
Reply 4, posted (3 years 7 months 2 weeks 4 days 17 hours ago) and read 8135 times:

I have flown on EK with a ZED fare from SFO to DXB back in November of 2009. The flight was lightly loaded so we were released at the ticket counter, we were released in coach, however, because the flight was open it was still a very comfortable trip. F/A's were very friendly, they knew we were staff and provided my friend with a list of things to do while in Dubai and with tips on how to get around. The ground staff in SFO was very nice and accommodating.

Regards,

Chepos



Fly the Flag!!!!
User currently offlineshamrock604 From Ireland, joined Sep 2007, 4113 posts, RR: 13
Reply 5, posted (3 years 7 months 2 weeks 4 days 17 hours ago) and read 8133 times:

Quoting chepos (Reply 4):
I have flown on EK with a ZED fare from SFO to DXB back in November of 2009. The flight was lightly loaded so we were released at the ticket counter, we were released in coach, however, because the flight was open it was still a very comfortable trip. F/A's were very friendly, they knew we were staff and provided my friend with a list of things to do while in Dubai and with tips on how to get around. The ground staff in SFO was very nice and accommodating.
Quoting Quokka (Reply 2):
Being a revenue passenger whenever travelling I can't comment on procedures but I can confirm that I have met and spoken to an EK non-rev in J on an EK flight. The cabin crew spent a lot of time chatting with her, but it didn't adversely impact on service to other passengers.
Quoting Schweigend (Reply 1):
I never have flown Emirates, but for most airlines that have pass agreements with EK, non-rev ZED travel passes are issued as ECONOMY CLASS ONLY, similar to SQ, who also guard their premium product.

Anecdotally, I'm aware of several people who nevertheless have been upgraded to EK's F class by cabin or gate staff.

To win the day, be friendly and respectful (*as one always should*)!

Thank you all for the info.

Interestingly Chepos, DXB-SFO-DXB is now embargoed for staff travel according to our staff travel dept. Im guessing thats to do with the payload restictictions this flight often has.



Flown EI,FR,RE,EIR,VE,SI,TLA,BA,BE,BD,VX,MON,AF,YS,WX,KL,SK,LH,OK,OS,LX,IB,LTU,HLX,4U,SU,CO,DL,UA,AC,PR,MH,SQ,QF, EY, EK
User currently offlinechepos From Puerto Rico, joined Dec 2000, 6179 posts, RR: 11
Reply 6, posted (3 years 7 months 2 weeks 4 days 8 hours ago) and read 8098 times:

Yes I did notice that as our pass bureau does have that route as being on embargo for standby travel. I do know the flight does operate witha weight restriction, however, to be honest I think this is only until maybe early October as I think demand drops after that time period. At least when I flew trhe route last November the flight was wide open and the agent at the ticket counter told us staff for the past couple of weeks were getting on. On the return I did DXB-AMS-SEA-PHX (KL, DL and US).

Regards.



Fly the Flag!!!!
User currently offlineAeroflot001 From Argentina, joined Oct 2009, 400 posts, RR: 0
Reply 7, posted (3 years 7 months 2 weeks 4 days 5 hours ago) and read 8078 times:

Usually F and J will be very hard to secure but then again you could always get lucky.

What about actual EK staff? Do they have any restrictions for getting into F and J


User currently offlineFlySSC From France, joined Aug 2003, 7379 posts, RR: 57
Reply 8, posted (3 years 7 months 2 weeks 2 days 14 hours ago) and read 7984 times:

My last experience on stand-by wth EK is quite "old" ... but it's one of the reasons I won't ever fly EK again.

I was flying MLE-DXB-CDG.
EK in Paris told me that my ID ticket Dubaï-Paris would be accepted to LHR, FRA or any other European destination if ever the flight to Paris was full.
Indeed, on that morning, the flight to Paris was full but EK staff in DXB refused to accept me on the flight to LHR that was wide open ... The EK staff couldn't care lass about us, the few non-rev waiting...

Finally, I was "saved" by SriLankan early afternoon who accepted to take my EK ticket DXB-CDG on their flight to LHR ... so I didn't have to wait for the AF flight to CDG late in the evening.

I hope for you they have changed their "procedure" since then ...


User currently offlinetoobz From Finland, joined Jan 2010, 752 posts, RR: 0
Reply 9, posted (3 years 7 months 2 weeks 1 day 3 hours ago) and read 7897 times:

i have not non reved on EK but i have heard that they do not upgrade. Their own staff does not get to sit up front...

User currently offlineshamrock604 From Ireland, joined Sep 2007, 4113 posts, RR: 13
Reply 10, posted (3 years 7 months 1 week 5 days 14 hours ago) and read 7819 times:

Quoting FlySSC (Reply 8):
My last experience on stand-by wth EK is quite "old" ... but it's one of the reasons I won't ever fly EK again.

I was flying MLE-DXB-CDG.
EK in Paris told me that my ID ticket Dubaï-Paris would be accepted to LHR, FRA or any other European destination if ever the flight to Paris was full.
Indeed, on that morning, the flight to Paris was full but EK staff in DXB refused to accept me on the flight to LHR that was wide open ... The EK staff couldn't care lass about us, the few non-rev waiting...

Finally, I was "saved" by SriLankan early afternoon who accepted to take my EK ticket DXB-CDG on their flight to LHR ... so I didn't have to wait for the AF flight to CDG late in the evening.

I hope for you they have changed their "procedure" since then ...

This seems to be a problem with a lot of airlines. You speak to one person, they tell you your ticket is useful to any destination within the ZED zone, another tells you this is not true.

It is very possible to do, that's why its a Zonal fare, and you dont pay taxes at an arrival airport, so there should be no issue. It just depends who you get on the day though!  
Quoting toobz (Reply 9):
i have not non reved on EK but i have heard that they do not upgrade. Their own staff does not get to sit up front...

Had heard the same - I dont expect an upgrade, but it's nice the odd time...  



Flown EI,FR,RE,EIR,VE,SI,TLA,BA,BE,BD,VX,MON,AF,YS,WX,KL,SK,LH,OK,OS,LX,IB,LTU,HLX,4U,SU,CO,DL,UA,AC,PR,MH,SQ,QF, EY, EK
User currently offlineFlying Belgian From Belgium, joined Jun 2001, 2389 posts, RR: 9
Reply 11, posted (3 years 7 months 1 week 3 days 7 hours ago) and read 7718 times:
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Quoting FlySSC (Reply 8):
My last experience on stand-by wth EK is quite "old" ... but it's one of the reasons I won't ever fly EK again.

I was flying MLE-DXB-CDG.
EK in Paris told me that my ID ticket Dubaï-Paris would be accepted to LHR, FRA or any other European destination if ever the flight to Paris was full.
Indeed, on that morning, the flight to Paris was full but EK staff in DXB refused to accept me on the flight to LHR that was wide open ... The EK staff couldn't care lass about us, the few non-rev waiting...

Finally, I was "saved" by SriLankan early afternoon who accepted to take my EK ticket DXB-CDG on their flight to LHR ... so I didn't have to wait for the AF flight to CDG late in the evening.

I hope for you they have changed their "procedure" since then ...

That "city pair issue" with ZEDs has often been a problem to me (especially in Asia I must say), sometimes it gets solved when I kindly ask to talk to a ticketing supervisor, but you can deal with some stubborn people I must say. Some of them aren't to familiar with ZED/endorsements rules. Yet the ZED rules says:
"Under the ZED agreements, tickets can be endorsed to and accepted by any ZED carrier and determine the appropriate zone fare for each for fares within the same zone or within a lower zone for different city pairs. No refund separate connecting flight. Add the fares to will be made if accepted for travel at a lower ZED fare."

I would still advise to travel with a copy of the ZED agreement/fare rule your employer has with the airline you intend to fly with. It may help in some cases... Not always easy to remember to have it with you I concede.

FB.



Life is great at 41.000 feet...
User currently offlineshamrock604 From Ireland, joined Sep 2007, 4113 posts, RR: 13
Reply 12, posted (3 years 7 months 5 days 1 hour ago) and read 7558 times:

Quoting Flying Belgian (Reply 11):
That "city pair issue" with ZEDs has often been a problem to me (especially in Asia I must say), sometimes it gets solved when I kindly ask to talk to a ticketing supervisor, but you can deal with some stubborn people I must say. Some of them aren't to familiar with ZED/endorsements rules. Yet the ZED rules says:
"Under the ZED agreements, tickets can be endorsed to and accepted by any ZED carrier and determine the appropriate zone fare for each for fares within the same zone or within a lower zone for different city pairs. No refund separate connecting flight. Add the fares to will be made if accepted for travel at a lower ZED fare."

I would still advise to travel with a copy of the ZED agreement/fare rule your employer has with the airline you intend to fly with. It may help in some cases... Not always easy to remember to have it with you I concede.

Absolutely. Some airlines are really great, and will accept any ZED ticket (Aer Lingus is one such airline - their ground staff do know the drill with ZED fares), but others are absolutely awful. Staff should be taught the correct procedures, because turning away a ZED ticket is turning away revenue that the airline would not have otherwise received. It may not be much revenue depending on the distance flown, but in some cases, it is actually more then some of the regular pax will have paid (for example the zero fares that some low fare and hybrid airlines do)



Flown EI,FR,RE,EIR,VE,SI,TLA,BA,BE,BD,VX,MON,AF,YS,WX,KL,SK,LH,OK,OS,LX,IB,LTU,HLX,4U,SU,CO,DL,UA,AC,PR,MH,SQ,QF, EY, EK
User currently offlinevmcavmcg From , joined Dec 1969, posts, RR:
Reply 13, posted (3 years 7 months 4 days 23 hours ago) and read 7553 times:

Quoting toobz (Reply 9):
i have not non reved on EK but i have heard that they do not upgrade. Their own staff does not get to sit up front...

Not really true. It depends on what your position is and what your contract entitlements are. For example, a Captain gets X number of confirmed J tickets/year for themselves and family. They are sub-load to F, assuming all the other criteria are met (age of children....).


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