Sponsor Message:
Travel Polls & Prefs Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
What I Hate About The Airline I Love/admire  
User currently offlineEmirates2005 From Germany, joined Jun 2005, 238 posts, RR: 1
Posted (3 years 12 months 2 days 6 hours ago) and read 4921 times:

Many, if not all of us here on A.net, are fans of one or more airlines. However I am sure you can agree with me that even the airlines we love/admire for their service, their product, their approachability, etc. have certain unique characteristics that we are not fond of or even may hate.

As my nick clearly suggests, I admire what Emirates has done since 1985 and closely follow their steps. Now, I will not go into all those things that I admire, as these have been more than analyzed on A.net. I do however hate (yes, HATE) the catering options on EK flights. Despite food being of a good standard, not excellent, but survivable, each and every time I fly with EK I feel like I am travelling on an Indian airline. With all due respect to Indians on this forum and in general, I do not see the logic to always find that my only two options on the menu are Continental and Indian. Where the Continental option is the “safe” option for the majority of travelers with any airline. I have flown and will fly with EK many times to many destinations and whether we are talking Frankfurt, Germany or New York, U.S. I am very disappointed with EK’s menu options. Is it really that difficult to add an Arabic option? How about other Asian, such as Thai or Chinese? The list of possible cuisines is almost endless, but all you can find is Continental and Indian. I certainly hope EK will wake up and offer other options without the need to pre-order special dishes online.

So, there is mine, what is yours?


A310, A332, B732, B738, B742, B743, B773, B77W, DC-10, ATR42, TU-134, TU-154, IL-62, MI-8, E190, A320, C172
36 replies: All unread, showing first 25:
 
User currently offlineBurkhard From Germany, joined Nov 2006, 4398 posts, RR: 2
Reply 1, posted (3 years 12 months 2 days 6 hours ago) and read 4899 times:

I would say I admire Lufthansa, they are a really professional airline. But from admiration to love is a step impossible - due to the fact that LH is completely cold, and I miss the warm friendlyness other airlines have - even a FR cabin crew often is more friendly than an LH one.

User currently offlineQuokka From , joined Dec 1969, posts, RR:
Reply 2, posted (3 years 12 months 2 days 6 hours ago) and read 4858 times:

Quoting Emirates2005 (Thread starter):
Is it really that difficult to add an Arabic option?


I have seen meals described as Arabic on the menus of EK flights and Arabic mezze are offered on a regular basis in J and F. Perhaps EK's definition of Arabic meals and your's differ or perhaps you've just been unlucky on the dates that you've flown with them.

Not specific to any particular airline, but I hate touch screens in Y. There is nothing worse than having one's back constantly prodded throughout a flight.

I used to fly regularly between LHR and HAM. Yes, LH was very different to BA: LH was very efficient but not very friendly while BA was the opposite.

[Edited 2010-10-06 00:48:23]

User currently offlinePiedmontINT From United States of America, joined Jul 2005, 376 posts, RR: 0
Reply 3, posted (3 years 12 months 2 days 5 hours ago) and read 4785 times:

Quoting Burkhard (Reply 1):
But from admiration to love is a step impossible - due to the fact that LH is completely cold

Flown domestically in the US much? Those LH crews will seem like angels once you get a 60 year old UA or AA F/A give you a death stare if you god-forbid ask for a whole can of soda or dare interrupt while they are clearly engaged in reading People Magazine while in the galley..   

I found the LH crews to be very nice. Sure maybe a bit too professional in how efficient they are in carrying out meal service and what not, but didn't hesitate to get you anything when asked and always cheerful about it. Also LH has some nice scenery in their cabin crews as well..   

[Edited 2010-10-06 00:57:42]

User currently offlineinitious From Singapore, joined Dec 2008, 1065 posts, RR: 15
Reply 4, posted (3 years 12 months 2 days 3 hours ago) and read 4689 times:

Favourite Airline: Singapore Airlines (SQ)

What I Love:

- Wonderful cabin crew
- Wonderful food (albeit TG's is nicer)
- Wonderful seats
- Wonderful IFE
- Never had a bad flight with them

What I Hate:

- High prices (price for quality I guess?) in all classes
- Slightly inconsistent product (some planes with old seats, some with new seats, referring to the 77E and 773. Some planes with AVOD and some without. I know they are making changes now)
- Unable to accumulate miles with discounted tickets (some airlines allow 25% or 50% miles to accrue)

That's all for the moment. It's hard to think of things I hate about SQ!



One way I will fly around the world!
User currently offlineCXB77L From Australia, joined Feb 2009, 2627 posts, RR: 5
Reply 5, posted (3 years 12 months 1 day 23 hours ago) and read 4633 times:
AIRLINERS.NET CREW
CHAT OPERATOR

What I don't like about CX is their J class herringbone seats. Ok, I'll admit I've never actually tried them, but the thought of sitting on an angle and not being able to easily look out the window bothers me. I like facing forwards when sitting in a vehicle of any sort. I'd rather have forward facing angled lie-flat than herringbone.

What I also don't like is their cabin crew's insistence on shutting window shades. The reason I choose window seats is to have a view outside, I dislike being told to have to close the window shades to artificially darken the cabin when it's daylight outside and I'm wide awake. I'm not sure if it happens with a lot of other airlines - I don't fly often, but I have notice that CX enforce this more often than not. Eyeshades are available on request to those who want to sleep, so what's the point of closing window shades?

The crew can sometimes be inconsistent, but I guess you get that at every airline. It's no secret that SQ are their bitter rivals, but I think CX are trying a bit too hard to be different from them. I think there's no harm in not trying to be so different, but to take the good things about their competitor and implement it into their own fleet. To be honest, sometimes I get the feeling that CX seems to play second fiddle to SQ. Sure, when CX are on the ball, they're as good as anyone, but to my mind at least, SQ are just that little bit better with their seats (especially in J), food, and (arguably) IFE.



Boeing 777 fanboy
User currently offlineEmirates2005 From Germany, joined Jun 2005, 238 posts, RR: 1
Reply 6, posted (3 years 12 months 1 day 22 hours ago) and read 4628 times:

Quoting CXB77L (Reply 5):
What I also don't like is their cabin crew's insistence on shutting window shades.

EK imposes this rule as well and I am 100% behind you on this point.



A310, A332, B732, B738, B742, B743, B773, B77W, DC-10, ATR42, TU-134, TU-154, IL-62, MI-8, E190, A320, C172
User currently offlinesq_ek_freak From United Kingdom, joined Dec 2000, 1635 posts, RR: 20
Reply 7, posted (3 years 12 months 1 day 22 hours ago) and read 4626 times:

Quoting Emirates2005 (Thread starter):
I am very disappointed with EK’s menu options. Is it really that difficult to add an Arabic option? How about other Asian, such as Thai or Chinese?

This usually correlates with the passenger profile of the flight, and with EK having such a huge presence in the India/Pakistan/Sri Lanka/Bangladesh markets, lots of our flights to and from Europe and the USA carry transit passengers to and from the Sub Continent. If you've flown our flights to South East Asia for example, you'll see other options on the menu - flights to Thailand for example, will usually feature a Thai/Chinese option, to Manila a Filipino option, or Osaka/Narita with a Japanese option. Options for J and F are more comprehensive and feature dishes from all over the world, one of the staples being the Arabic Mezze to start.

That said, I can see how the "creamy chicken korma" main dish or the "tikka masala wrap" off the as you like it menu gets old for the Economy passenger who regularly flies our routes to Europe and the US.



Keep Discovering
User currently offlineEmirates2005 From Germany, joined Jun 2005, 238 posts, RR: 1
Reply 8, posted (3 years 12 months 1 day 22 hours ago) and read 4620 times:

Quoting sq_ek_freak (Reply 7):
That said, I can see how the "creamy chicken korma" main dish or the "tikka masala wrap" off the as you like it menu gets old for the Economy passenger who regularly flies our routes to Europe and the US.

Spot on with this comment sq_ek_freak!   

The menu "strategy" makes sense I just hope that EK would bring the world cuisine to all flights/classes. I would love to see a japanese and thai or chinese and italian main menu option on a flight to e.g. LHR.



A310, A332, B732, B738, B742, B743, B773, B77W, DC-10, ATR42, TU-134, TU-154, IL-62, MI-8, E190, A320, C172
User currently offlineisitsafenow From United States of America, joined Feb 2004, 4984 posts, RR: 23
Reply 9, posted (3 years 12 months 1 day 21 hours ago) and read 4610 times:

Quoting Emirates2005 (Thread starter):
What I Hate About The Airline I Love/admire

It's not around anymore. I hate that!
mc   



If two people agree on EVERYTHING, then one isn't necessary.
User currently offlineskord From United Kingdom, joined Apr 2008, 562 posts, RR: 0
Reply 10, posted (3 years 12 months 1 day 20 hours ago) and read 4597 times:

Quoting CXB77L (Reply 5):
What I also don't like is their cabin crew's insistence on shutting window shades

This is by far my biggest dislike when flying, and its slowly creeping through many airlines. Even LH have now jumped on this bandwaggon. Do they think passengers are like birds, and as soon as it gets dark we will all instantly fall asleep?? I can sort of understand it while flying West-East during Summer months on over-night flights, but why on earth do the INSIST when you are on a daytime flight EU-US??? Most people will only have been up for a few hours, and infact it helps to stay awake to adjust to the new time zone on routes like this.
I have specifically chosen a window to look out of... and i dam well will!!!  
I last flew VS 2yrs ago MCO-MAN and i found their approach to this so threatening that i vowed never to fly VS again (plus other issues with VS which i wont go into!)
BA on the other hand, request you do it, but do not physically enforce it...wel done BA! Its not a safety/legal requirement so let it go. Basically the airlines have realised that the more people sleep, the less they want off the Crew (drinks, food etc etc..)
The only airlines which i LIKE, regarding this policy are Charter and Low-cost! They dont give a dam!!  


User currently offlinesq_ek_freak From United Kingdom, joined Dec 2000, 1635 posts, RR: 20
Reply 11, posted (3 years 12 months 1 day 18 hours ago) and read 4566 times:

Quoting Emirates2005 (Reply 8):
Spot on with this comment sq_ek_freak!

Hahaha I should know, I dish them out for a living!  



Keep Discovering
User currently offlineSpeedbird741 From Portugal, joined Aug 2008, 654 posts, RR: 0
Reply 12, posted (3 years 12 months 1 day 18 hours ago) and read 4562 times:

Quoting skord (Reply 10):
Do they think passengers are like birds, and as soon as it gets dark we will all instantly fall asleep?? I can sort of understand it while flying West-East during Summer months on over-night flights, but why on earth do the INSIST when you are on a daytime flight EU-US??? Most people will only have been up for a few hours, and infact it helps to stay awake to adjust to the new time zone on routes like this.

Although it also has to do with passengers wanting to sleep withough sunlight in their faces, I think that for the most part they want you to close the blinds because of how hot it would get if the blinds were left open. I actually very much appreciate this rule, and for those who want to take a peak outside from time to time (like me) they will not kill you if you do it. Furthermore, on airlines that do not mandate you to close your blinds, you will find that the large majority of passengers will close them regardless.



Although this is only a fanboy comment, I hate it that my favorite airline (British Airways) hasn't ordered the 748i!


Speedbird741



Boa noite Faro, Air Portugal 257 climbing flight level 340
User currently offlineUltimateDelta From United States of America, joined Sep 2007, 2132 posts, RR: 6
Reply 13, posted (3 years 12 months 1 day 15 hours ago) and read 4527 times:

Quoting isitsafenow (Reply 9):
It's not around anymore. I hate that!

Yeah, me too (though they're probably different airlines  ). I miss the 717s   



Midwest Airlines- 1984-2010
User currently offlineJetBlue777 From United States of America, joined Jul 2009, 1456 posts, RR: 1
Reply 14, posted (3 years 12 months 1 day 15 hours ago) and read 4518 times:

I admire Asiana, my all time favorite airline. Flown with them a lot, I'm actually an OZ Club Member. The one thing and only one thing I hate about them is that they have to close the shades down on long flights. I understand that people are sleeping but it would be better if they supply eye masks.

Quoting CXB77L (Reply 5):
What I also don't like is their cabin crew's insistence on shutting window shades

YESYESYES. There's a reason why I chose a window seat, to get a view. And i want my dang view. I just flew on OZ221/OZ222 and we passed the North Pole but I couldn't really enjoy the view since the FAs insisted the shades to be down since it was very bright. I would open it once in 10 min just to check the view, but it'd probably be way better if they'' just leave it alone.



It's a cultural thing.
User currently offlineHOOB747 From United States of America, joined Nov 2006, 446 posts, RR: 0
Reply 15, posted (3 years 12 months 1 day 14 hours ago) and read 4509 times:

Quoting JetBlue777 (Reply 14):
And i want my dang view. I just flew on OZ221/OZ222 and we passed the North Pole but I couldn't really enjoy the view since the FAs insisted the shades to be down since it was very bright. I would open it once in 10 min just to check the view, but it'd probably be way better if they'' just leave it alone.

When I'm flying over the North Pole, trust me, the window shades will be open. No matter what! It's the most awesome view!!



747 Number One Fan from U.S.A
User currently offlineQuokka From , joined Dec 1969, posts, RR:
Reply 16, posted (3 years 12 months 1 day 11 hours ago) and read 4481 times:

Quoting CXB77L (Reply 5):
What I also don't like is their cabin crew's insistence on shutting window shades


Depending on where you are in the plane, there can be a lot of reflected glare which could become more than a little uncomfortable. I also suspect, having the shades down makes it easier to see what's on those horrible little screens in the back of the seats. But like you, I also request a window seat because I want to enjoy the view.


User currently offlineelbandgeek From United States of America, joined Jun 2008, 757 posts, RR: 0
Reply 17, posted (3 years 12 months 1 day 9 hours ago) and read 4463 times:

I've pretty much settled into being a Southwest fanboy, but there are defintely those few things I wish they did differently.

LUV (pun intended, obviously):
No BS, just a good flight. They don't have the perks of the legacies or even B6/F9/VX etc, but at the same time they don't try and squeeze every penny and genuinley treat their pax well and give them a good flight for a good price (typing that out I realized that actually makes them the Miller High Life of the industry)
The legroom and seats are my favorite among domestics.
The open seating. I used to HATE the "cattle call" but ever since they changed to the number system it makes everything clean and orderly. Everyone else with their "zones" just end up being a crowded mess (especially if one zone is for elites that take up half the plane)

Don't Luv quite so much:
Comparatively limited network. Not a huge deal since they fly where I want to o 90% of the time, but still.
737s. Not that I don't like them, but if given the choice I'd take a DC9/MD80/MD90/717 with no middle seat anyday. Fotunately enough, I can look forward to that soon enough.
They are more than a little responsible for the demise of my former preferred carrier, ATA.


User currently offlineCairnterriAIR From United States of America, joined Jun 2008, 404 posts, RR: 0
Reply 18, posted (3 years 12 months 12 hours ago) and read 4385 times:

I love Southwest...

Booking with them is a breeze, the prices are fair, and the schedule is fantastic (at least to the places I travel). The operation is smooth, orderly, and the crews are efficient,professional, and quite often down home and entertaining. They also have stayed true to flying respectable sized airplanes.....flying from BDL to ORD on an American Eagle jet that's smaller than the bus that brought me from the park and fly to the terminal is a total joke. Uh...you used to fill 727's and MD-80's AA!!!

The only thing I don't like about them is while the "cattle call" has improved a great deal, you still get the individuals who try to find ways to get aboard first. Though that's not the fault of their own.


User currently offlineZKSUJ From New Zealand, joined May 2004, 7107 posts, RR: 12
Reply 19, posted (3 years 12 months 9 hours ago) and read 4367 times:

NZ for me. I'm not a big fan of the 3-4-3 config on the 777's comming in and they are a bit stingy with airpoints. I don't agree with new new short haul product having a fare structure where you pay extra for food & bags etc etc... too much like an LCC for my liking for a 'legacy' carrier

User currently offlineRyanairGuru From Australia, joined Oct 2006, 5633 posts, RR: 5
Reply 20, posted (3 years 11 months 4 weeks 1 day 4 hours ago) and read 4281 times:

Qantas:

1) The food is usually not all that great, edible but not much more
2) Their insistence on blocking out vast swathes of the aircraft for all but the most senior frequent flyers. At some point I would like to sit somewhere other than the last 5 rows!



Worked Hard, Flew Right
User currently offlineRamblinMan From United States of America, joined Oct 2010, 1138 posts, RR: 1
Reply 21, posted (3 years 11 months 4 weeks 15 hours ago) and read 4226 times:

I don't love Southwest, but I guess I like them a lot. That being said, I've got a fair number of gripes...

1. Meta-search tools like kayak might show their flights, but not the price. I HATE that, since I often make dummy bookings for trips I am thinking about. Thank the Mozilla gods for inventing tabbed browsing, or comparison shopping would really suck. It's cool if you don't want to sell tickets on expedia and the like, but all kayak does is link to southwest.com anyway, so I just don't get why they can't show the price.

2. After the new number-boarding system, I HATE the cattle-call even more. I used to have this trick where I would show up to a gate in BNA (where they never have enough seats) and queue up, then everybody else would jump into queue, then I would go sit down and board at the end of A group. I hate it, but I know the open seating gets the plane loaded faster, so I'll live with it and I hope they don't change it.

3. I know ancillary revenue is important, but I HATE priority boarding because of the following anecdote: LAS-MDW diverts back to LAS late at night. Huge queue for re-booking and the agents (who were supposed to be off work by then) are seriously working their butts off to get new tickets issued. (Hats off to them, btw, they did a helluva job.) Then, the woman in front of me, who paid for "priority boardin" gets issued an A40 boarding pass. Still A group, but not A1 like she was "entitled" to. Royal bitch-fit ensued, with over a hundred people who were supposed to be in Chicago still waiting. Offering this service is just inviting this sort of thing.

4. Due to that same flight, I hate that they fly to MDW. The reason for the diversion was that MDW got fogged in and closed. ORD stayed open all night. Used to love MDW when I lived in Hyde Park, but now I live in Rogers Park and going to MDW sucks.

5. While I love the absence of RJs, the nerd inside me hates the lack of aircraft variety. You know it's boring when you get all excited because you boarded a "rare" 735 instead of another 73G!

6. Last but not least, I hate RapidRewards! It's simply too restrictive with the way your credits expire after 24 months (at least they upped it from 12!) and you automatically get a "reward" after accumulating 16 credits, which in turn expires in 12 months. I've had to use rewards on tickets which would otherwise have cost 50 bucks just because they were about to expire, instead of being able to bank them for a longer trip.

Wow that was a long rant... and to think, they're my favorite domestic airline! If I start in on US or UA in a future thread, you guys can just tune me out 


User currently offlineTango-Bravo From United States of America, joined Jun 2001, 3805 posts, RR: 29
Reply 22, posted (3 years 11 months 3 weeks 5 days 10 hours ago) and read 4146 times:

Quoting RamblinMan (Reply 21):
Still A group, but not A1 like she was "entitled" to. Royal bitch-fit ensued, with over a hundred people who were supposed to be in Chicago still waiting. Offering this service is just inviting this sort of thing.

Well then... One can only imagine the fit/tantrum many an "elite" throws when, in similar circumstances, he/she loses the first class upgrade to which they are "entitled" with their loss-leader coach fare 

I too "luv" WN and never gave serious consideration to DL or US or SY for an upcoming MSP-PHX trip now that WN flies the route...1) can check up to 2 bags without being shook down for $25-60 each way; 2) in the unlikely event my plans should change, I simply apply the full value of my unused ticket to a future flight -- or flights if the new fare is lower -- within 1 year from booking date -- without being fleeced for a $100-150 'administrative fee' on top of any fare difference... even with web-only "Wanna Get Away" fares.

As for what I "hate" about WN... stay tuned...will have to wait and see what my upcoming trip brings...last time I flew with WN (SAN-PHX) was 'way back' when, well... the 73G, sans winglets, operating my flight was still painted in the old livery as was what seemed like ~50% of their fleet. WN's recent addition of MSP-PHX non-stop   has made me so pleased with WN that I am 'blinded' to any of their shortcomings I may have noticed when I last flew with them.

If there is anything negative to say at the moment, it seems that WN does not answer calls to their res centers as quickly as they once did (which was ~immediately).


User currently offlineRyanairGuru From Australia, joined Oct 2006, 5633 posts, RR: 5
Reply 23, posted (3 years 11 months 3 weeks 5 days 2 hours ago) and read 4126 times:

Quoting Tango-Bravo (Reply 22):
WN does not answer calls to their res centers as quickly as they once did (which was ~immediately).

I don't think you can call any company these days and actually speak to anybody before you've lost a piece of your sanity listening to their dreadful tastes in music.

At least I didn't until today when I called QF, and after I'd pressed 1 for this and 7 for that and keyed in my frequent flyer number, my call got answer right away. I almost fell off my chair with surprise!!!



Worked Hard, Flew Right
User currently offlineSuperfly From Thailand, joined May 2000, 39898 posts, RR: 74
Reply 24, posted (3 years 11 months 3 weeks 3 days 1 hour ago) and read 4043 times:

United Airlines
Great airline that I'll be loyal to when flying within the US but I wish they'd order the 747-8I and do something with that horrid livery they chose since the merger with Continental.

View Large View Medium
Click here for bigger photo!

Photo © Sneeze Lam





Thai Airways International
My favorite airline in the world but there are few changes I'd like to see (but will never see) is the entire fleet to go back to the previous Landor livery and make the A340-500 a 3-class aircraft.
Would be great to experience Thai Royal First Class non-stop between Bangkok and Los Angeles.
Would be even better if they added San Francisco as a destination.


View Large View Medium
Click here for bigger photo!

Photo © Brian Futterman
View Large View Medium
Click here for bigger photo!

Photo © Joule




Bring back the Concorde
25 RamblinMan : No kidding... nothing like an airport to bring out the dark side in folks. However, some elites also realize that it is a small perk which is not a g
26 KGRB : Not sure who your favorite was, but mine is Northwest. I really like Delta and I think the merger is positive over all, but I'll always miss the red
27 af773atmsp : Sun Country Airlines I like: Minnesota based airline affordable flights to expensive vacation destinations young fleet of 737s cheeseburgers and hot s
28 Post contains images KGRB : BTW: I meant to say in the northWEST. Obviously US has the northeast pretty well covered.
29 planeguy727 : I am a US fan and preferred member for many years now. The biggest "issue" I have with them is the fee for booking award travel via phone on partner a
30 NWADC9 : Delta (by force; Northwest forever): Bag fees Boarding passes combined on one Midwest: High fares No more mainline No more all-signature class Confusi
31 KGRB : Absolutely! I was surprised when I found that this wasn't the case at most (all?) carriers. I'm surprised you don't like that. I'm always paranoid ab
32 Post contains links Superfly : It's amazing they held on for as long as they did. I took one of their last remaining 717, 88-seater Signature Series flights over Thanksgiving weeke
33 stratosphere : AirTran. I like the reasonable prices and reasonable upgrade charge to business class and I love the 717. What I hate is no matter where I seem to fly
34 MSPNWA : United: -no snack in domestic economy to go along with your drink. -ORD is too cramped for my taste -need more WiFi I've admired UA for years and only
35 Post contains images readytotaxi : From this side of the Pond, I like BA Cabin crew but find the ground staff a different animal, as if they were taught by another airline. I fly Club &
36 Post contains images Superfly : I felt the same about JetBlue. They have a wonderful flight crew but their ground staff at JFK..... I remember showing my US Passport when the agent
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
What Do You Love Best About The A345? posted Tue Jan 29 2008 03:03:59 by Deaphen
What Don't You Like About Your Airline posted Sun Aug 15 2010 10:49:41 by flybynight
What Do You Think About The Boeing 787? posted Tue Sep 11 2007 23:58:25 by 747400sp
What Is Your Favoite Thing About The DC10? posted Fri Aug 31 2007 04:03:04 by 747400sp
What Do US Employees Say About The Merger posted Tue Jan 30 2007 00:19:00 by DALelite
What Do You Like About The A330? posted Wed Jan 3 2007 23:28:47 by 747400sp
What Do You Like About The Boeing 707? posted Thu Sep 21 2006 18:11:00 by 747400sp
What Do You Think About The CJ3? posted Mon Sep 18 2006 22:58:24 by Flinhion757
What Do You Like About The Boeing 737. posted Fri Sep 8 2006 04:09:48 by 747400sp
What Is Your Favorite Thing About The Boeing 747? posted Fri Jun 2 2006 23:09:25 by 747400sp