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United Airlines: What To Expect?  
User currently offlineJetBlue777 From United States of America, joined Jul 2009, 1459 posts, RR: 1
Posted (3 years 10 months 2 weeks 6 days 2 hours ago) and read 5822 times:

Will be flying to DEN from LGA via ORD this summer on UA's A319/A320 and 777, just wanna ask how reliable is UA? I understand that their on time performance is better than all of the other major carriers in the US as stated on their website. I'm a UA Mileage plus member (i earned all the miles by flying a * carrier lol) So prices won't be a problem since I will be flying on UA's Saver Award (10,000 miles + $95.00) How are the FAs? Are there free drinks/snacks? Or no? Any extra info is appreciated.

PS: Does flying on a Saver Award ticket allow you to prebook your seat or no? Extra info is appreciated. Thanks  

[Edited 2010-12-09 17:30:56]


It's a cultural thing.
11 replies: All unread, jump to last
 
User currently offlineAirstud From United States of America, joined Nov 2000, 2692 posts, RR: 3
Reply 1, posted (3 years 10 months 2 weeks 6 days 1 hour ago) and read 5806 times:

I lived in San Fran for nearly 17 years and therefore took UA most of the time I traveled. I literally can't count how many United flights I've been on, and the service, from the booking agents to the gate agents to the F/A's to baggage claim, has never been anything less than A++. I have no idea where it's gotten its negative reputation from. I get top-notch courtesy and consideration from them, and I'm always flying on deeply discounted, coach-cabin tickets; I'm also not some elite-level frequent flyer.

On flights of the LGA-ORD and ORD-DEN length, if you're in coach, don't expect anything more than a beverage and MAYBE a light snick-snack (pretzels, nuts, etc.). I'd bring a few protein bars, maybe some almonds, buy maybe a sammich to go from some airport eats. Since you're transiting through ORD, that means you can stop at Uno's!!   

Sorry, I've never flown on award ticket so I can't answer the seat selection question.



Pancakes are delicious.
User currently offlinezalemam From United States of America, joined Sep 2007, 168 posts, RR: 0
Reply 2, posted (3 years 10 months 2 weeks 6 days ago) and read 5797 times:

Their A319 A/C dont have PTV's but rather the older TV that come down from the top. I wouldn't expect a meal on such a short flight...Probably just a snack and drink.

Customer Service is really good from my experience...and their flight attendants were friendly and funny.

Don't expect the greatest service, you might get a FA having a bad day...but all airlines have those.



Patience is Virtue
User currently offlineTOMMY767 From United States of America, joined Aug 2003, 6671 posts, RR: 9
Reply 3, posted (3 years 10 months 2 weeks 5 days 22 hours ago) and read 5768 times:

I've always been a fan of United. I find their Y seat to be the most comfortable.


"KEEP CLIMBING" -- DELTA
User currently offlinezrs70 From United States of America, joined Dec 2000, 3182 posts, RR: 9
Reply 4, posted (3 years 10 months 2 weeks 5 days 21 hours ago) and read 5761 times:

You can certainly choose your seat in advance, regardless of using miles for the ticket.


14 year airliners.net vet! 2000-2013
User currently offlineJetBlue777 From United States of America, joined Jul 2009, 1459 posts, RR: 1
Reply 5, posted (3 years 10 months 2 weeks 5 days 4 hours ago) and read 5671 times:

Quoting zalemam (Reply 2):
Quoting TOMMY767 (Reply 3):

Ahh, that's great to hear!  
Quoting Airstud (Reply 1):

Thanks for the added info, really appreciated. And I shall look forward to that famous deep dish pizza @ ORD
Quoting zrs70 (Reply 4):
You can certainly choose your seat in advance, regardless of using miles for the ticket.

Oh, that's great. Thanks  



It's a cultural thing.
User currently offlinelevg79 From United States of America, joined Sep 2003, 995 posts, RR: 0
Reply 6, posted (3 years 10 months 2 weeks 2 days 22 hours ago) and read 5596 times:

Bring headphones and enjoy Channel 9!!!


A mile of runway takes you to the world. A mile of highway takes you a mile.
User currently offlineJetBlue777 From United States of America, joined Jul 2009, 1459 posts, RR: 1
Reply 7, posted (3 years 10 months 2 weeks 2 days 22 hours ago) and read 5589 times:

Quoting levg79 (Reply 6):

Yes! The reason why I'm excited flying with UA! Do they have the standard headphone thingies or the dual ones?



It's a cultural thing.
User currently offlinekgaiflyer From United States of America, joined Jul 2008, 4301 posts, RR: 1
Reply 8, posted (3 years 10 months 2 weeks 1 day 19 hours ago) and read 5534 times:
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Quoting JetBlue777 (Reply 7):
Do they have the standard headphone thingies or the dual ones?

Standard miniplug sockets.

I keep a pair of Klipsch earbuds coiled up in my shirt pocket, and they work on every UA plane.   


User currently offlinejetblue777 From United States of America, joined Jul 2009, 1459 posts, RR: 1
Reply 9, posted (3 years 10 months 5 days 6 hours ago) and read 5256 times:

Quoting Airstud (Reply 1):
sammich to go from some airport eats. Since you're transiting through ORD, that means you can stop at Uno's!!

Which terminal is Uno's located? Would love to try a Chicago Deep Dish pizza, its ironic that I had my first deep dish pizza in the Philippines 
Quoting kgaiflyer (Reply 8):

Standard miniplug sockets.

I keep a pair of Klipsch earbuds coiled up in my shirt pocket, and they work on every UA plane.

Ah, I've collected so many headphones from different airlines, but some I had to pay like B6 and VX. I'll make sure I'll bring a good pair of headphones  



It's a cultural thing.
User currently offlineAirstud From United States of America, joined Nov 2000, 2692 posts, RR: 3
Reply 10, posted (3 years 10 months 5 days 2 hours ago) and read 5241 times:

According to O'Hare's official website, Pizzeria Uno can be found in Terminals 2, 3, and 5. They are open between 5:15am and 9:30pm.

 



Pancakes are delicious.
User currently offlinejetblue777 From United States of America, joined Jul 2009, 1459 posts, RR: 1
Reply 11, posted (3 years 10 months 5 days 1 hour ago) and read 5236 times:

Quoting Airstud (Reply 10):

Thanks for the very fast reply!  

And woahh, 5AM?? haha. It looks like UA operates out of T1, is there a way to transfer to the mentioned terminals?

 



It's a cultural thing.
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