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United Airlines: What To Expect?  
User currently offlineJetBlue777 From Canada, joined Jul 2009, 1451 posts, RR: 1
Posted (3 years 7 months 3 weeks 4 days 1 hour ago) and read 5670 times:

Will be flying to DEN from LGA via ORD this summer on UA's A319/A320 and 777, just wanna ask how reliable is UA? I understand that their on time performance is better than all of the other major carriers in the US as stated on their website. I'm a UA Mileage plus member (i earned all the miles by flying a * carrier lol) So prices won't be a problem since I will be flying on UA's Saver Award (10,000 miles + $95.00) How are the FAs? Are there free drinks/snacks? Or no? Any extra info is appreciated.

PS: Does flying on a Saver Award ticket allow you to prebook your seat or no? Extra info is appreciated. Thanks  

[Edited 2010-12-09 17:30:56]


It's a cultural thing.
11 replies: All unread, jump to last
 
User currently offlineAirstud From United States of America, joined Nov 2000, 2642 posts, RR: 3
Reply 1, posted (3 years 7 months 3 weeks 4 days ago) and read 5654 times:

I lived in San Fran for nearly 17 years and therefore took UA most of the time I traveled. I literally can't count how many United flights I've been on, and the service, from the booking agents to the gate agents to the F/A's to baggage claim, has never been anything less than A++. I have no idea where it's gotten its negative reputation from. I get top-notch courtesy and consideration from them, and I'm always flying on deeply discounted, coach-cabin tickets; I'm also not some elite-level frequent flyer.

On flights of the LGA-ORD and ORD-DEN length, if you're in coach, don't expect anything more than a beverage and MAYBE a light snick-snack (pretzels, nuts, etc.). I'd bring a few protein bars, maybe some almonds, buy maybe a sammich to go from some airport eats. Since you're transiting through ORD, that means you can stop at Uno's!!   

Sorry, I've never flown on award ticket so I can't answer the seat selection question.



Pancakes are delicious.
User currently offlinezalemam From United States of America, joined Sep 2007, 168 posts, RR: 0
Reply 2, posted (3 years 7 months 3 weeks 3 days 23 hours ago) and read 5645 times:

Their A319 A/C dont have PTV's but rather the older TV that come down from the top. I wouldn't expect a meal on such a short flight...Probably just a snack and drink.

Customer Service is really good from my experience...and their flight attendants were friendly and funny.

Don't expect the greatest service, you might get a FA having a bad day...but all airlines have those.



Patience is Virtue
User currently offlineTOMMY767 From United States of America, joined Aug 2003, 6584 posts, RR: 11
Reply 3, posted (3 years 7 months 3 weeks 3 days 21 hours ago) and read 5616 times:

I've always been a fan of United. I find their Y seat to be the most comfortable.


"Folks that's the news and I'm outta here!" -- Dennis Miller
User currently offlinezrs70 From United States of America, joined Dec 2000, 3132 posts, RR: 9
Reply 4, posted (3 years 7 months 3 weeks 3 days 21 hours ago) and read 5609 times:

You can certainly choose your seat in advance, regardless of using miles for the ticket.


14 year airliners.net vet! 2000-2013
User currently offlineJetBlue777 From Canada, joined Jul 2009, 1451 posts, RR: 1
Reply 5, posted (3 years 7 months 3 weeks 3 days 3 hours ago) and read 5519 times:

Quoting zalemam (Reply 2):
Quoting TOMMY767 (Reply 3):

Ahh, that's great to hear!  
Quoting Airstud (Reply 1):

Thanks for the added info, really appreciated. And I shall look forward to that famous deep dish pizza @ ORD
Quoting zrs70 (Reply 4):
You can certainly choose your seat in advance, regardless of using miles for the ticket.

Oh, that's great. Thanks  



It's a cultural thing.
User currently offlinelevg79 From United States of America, joined Sep 2003, 994 posts, RR: 0
Reply 6, posted (3 years 7 months 3 weeks 21 hours ago) and read 5444 times:

Bring headphones and enjoy Channel 9!!!


A mile of runway takes you to the world. A mile of highway takes you a mile.
User currently offlineJetBlue777 From Canada, joined Jul 2009, 1451 posts, RR: 1
Reply 7, posted (3 years 7 months 3 weeks 21 hours ago) and read 5437 times:

Quoting levg79 (Reply 6):

Yes! The reason why I'm excited flying with UA! Do they have the standard headphone thingies or the dual ones?



It's a cultural thing.
User currently offlinekgaiflyer From United States of America, joined Jul 2008, 4243 posts, RR: 1
Reply 8, posted (3 years 7 months 2 weeks 6 days 18 hours ago) and read 5382 times:
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Quoting JetBlue777 (Reply 7):
Do they have the standard headphone thingies or the dual ones?

Standard miniplug sockets.

I keep a pair of Klipsch earbuds coiled up in my shirt pocket, and they work on every UA plane.   


User currently offlinejetblue777 From Canada, joined Jul 2009, 1451 posts, RR: 1
Reply 9, posted (3 years 7 months 1 week 3 days 6 hours ago) and read 5104 times:

Quoting Airstud (Reply 1):
sammich to go from some airport eats. Since you're transiting through ORD, that means you can stop at Uno's!!

Which terminal is Uno's located? Would love to try a Chicago Deep Dish pizza, its ironic that I had my first deep dish pizza in the Philippines 
Quoting kgaiflyer (Reply 8):

Standard miniplug sockets.

I keep a pair of Klipsch earbuds coiled up in my shirt pocket, and they work on every UA plane.

Ah, I've collected so many headphones from different airlines, but some I had to pay like B6 and VX. I'll make sure I'll bring a good pair of headphones  



It's a cultural thing.
User currently offlineAirstud From United States of America, joined Nov 2000, 2642 posts, RR: 3
Reply 10, posted (3 years 7 months 1 week 3 days 1 hour ago) and read 5089 times:

According to O'Hare's official website, Pizzeria Uno can be found in Terminals 2, 3, and 5. They are open between 5:15am and 9:30pm.

 



Pancakes are delicious.
User currently offlinejetblue777 From Canada, joined Jul 2009, 1451 posts, RR: 1
Reply 11, posted (3 years 7 months 1 week 3 days ago) and read 5084 times:

Quoting Airstud (Reply 10):

Thanks for the very fast reply!  

And woahh, 5AM?? haha. It looks like UA operates out of T1, is there a way to transfer to the mentioned terminals?

 



It's a cultural thing.
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