JetBlue777 From United States of America, joined Jul 2009, 1590 posts, RR: 1 Posted (5 years 2 months 6 days 1 hour ago) and read 7076 times:
Will be flying to DEN from LGA via ORD this summer on UA's A319/A320 and 777, just wanna ask how reliable is UA? I understand that their on time performance is better than all of the other major carriers in the US as stated on their website. I'm a UA Mileage plus member (i earned all the miles by flying a * carrier lol) So prices won't be a problem since I will be flying on UA's Saver Award (10,000 miles + $95.00) How are the FAs? Are there free drinks/snacks? Or no? Any extra info is appreciated.
PS: Does flying on a Saver Award ticket allow you to prebook your seat or no? Extra info is appreciated. Thanks
Airstud From United States of America, joined Nov 2000, 3500 posts, RR: 5
Reply 1, posted (5 years 2 months 6 days 1 hour ago) and read 7060 times:
I lived in San Fran for nearly 17 years and therefore took UA most of the time I traveled. I literally can't count how many United flights I've been on, and the service, from the booking agents to the gate agents to the F/A's to baggage claim, has never been anything less than A++. I have no idea where it's gotten its negative reputation from. I get top-notch courtesy and consideration from them, and I'm always flying on deeply discounted, coach-cabin tickets; I'm also not some elite-level frequent flyer.
On flights of the LGA-ORD and ORD-DEN length, if you're in coach, don't expect anything more than a beverage and MAYBE a light snick-snack (pretzels, nuts, etc.). I'd bring a few protein bars, maybe some almonds, buy maybe a sammich to go from some airport eats. Since you're transiting through ORD, that means you can stop at Uno's!!
Sorry, I've never flown on award ticket so I can't answer the seat selection question.