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Expedia? Safe To Trust?  
User currently offlineaivisavia From United Kingdom, joined Jan 2010, 160 posts, RR: 0
Posted (3 years 9 months 2 weeks 4 days 17 hours ago) and read 10946 times:

Hello guys,

I am looking at booking tickets from expedia.co.uk but since I have never booked through online agents I don't know whether I can trust them. I read reviews about expedia and most rate it 1/5 ...

If I want to travel in July, is it safe to book now? Furthermore, the tickets are to Larnaca routing
LHR-MXP-VIE-LCA-VIE-LHR ... and it costs £180 whilst looking directly at the airlines it's twice as much.

Thank you for your advice  

17 replies: All unread, jump to last
 
User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19236 posts, RR: 52
Reply 1, posted (3 years 9 months 2 weeks 4 days 16 hours ago) and read 10938 times:

Never had any issue with them.


"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlinesignol From United Kingdom, joined Oct 2007, 3017 posts, RR: 8
Reply 2, posted (3 years 9 months 2 weeks 4 days 15 hours ago) and read 10932 times:

Quoting aivisavia (Thread starter):
I don't know whether I can trust them

I've booked numerous trips (10+ flights over 5+ trips) and never had any issue whatsoever.

Quoting Pe@rson (Reply 1):
Never had any issue with them.

Agree.

Also, Expedia are on topcashback, so you can get some of your money back (probably only 1 or 2 % but every little helps! http://www.topcashback.co.uk/ref/signol )

signol



Flights booked: none :(
User currently offlinejetblue777 From United States of America, joined Jul 2009, 1459 posts, RR: 1
Reply 3, posted (3 years 9 months 2 weeks 4 days 15 hours ago) and read 10920 times:

We used expedia to book JFK-ICN-MNL-ICN-JFK on OZ, they offered a much more cheaper price than other websites even Asiana's. Good customer service and their website is excellent and they don't have any booking fees or cancellation fees but you do have to pay the airline cancellation or change fee if you would do that.


It's a cultural thing.
User currently offlineB747forever From Sweden, joined May 2007, 17079 posts, RR: 10
Reply 4, posted (3 years 9 months 2 weeks 4 days 14 hours ago) and read 10907 times:

I have used expedia several times and have never had any problems.

BTW that routing is crazy! LHR-MXP-VIE-LCA!



Work Hard, Fly Right
User currently offlinePlymSpotter From Spain, joined Jun 2004, 11672 posts, RR: 60
Reply 5, posted (3 years 9 months 2 weeks 4 days 14 hours ago) and read 10905 times:

I've booked at least 200 flights through them for both myself and family/friends, with no reported problems. They are often able to offer considerably cheaper fares as airlines run promotions through them, so yes it's safe to say that you can trust them.

Book it quick though, before you get one of those annoying 'we're sorry, the price for this trip has changed' notices.  


Dan  



...love is just a camouflage for what resembles rage again...
User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19236 posts, RR: 52
Reply 6, posted (3 years 9 months 2 weeks 4 days 12 hours ago) and read 10891 times:

Quoting PlymSpotter (Reply 5):
'we're sorry, the price for this trip has changed' notices

Equally annoying are the 'we're sorry, but your selected flights are no longer available'. Fortunately, it's only ever been on flights I have no intention of booking.



"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlinesw733 From United States of America, joined Feb 2004, 6348 posts, RR: 9
Reply 7, posted (3 years 9 months 2 weeks 4 days 12 hours ago) and read 10888 times:

I have booked Expedia on some fairly "obscure" routings (i.e. domestic China, domestic Kenya, etc.) and have had no issues whatsoever.

My favorite story is that a coworker and I were on the exact same flight out of Xiamen, China on Air China to PEK. I booked by Expedia, she booked by "traditional" travel agent. I was checked in within 60 seconds...it took her 10 minutes because the travel agent screwed something up and Air China had to call United who had to call the travel agent, etc. etc.

So, while I won't be using Expedia again anytime soon since I stick to AA, I have never had a problem with them.

[Edited 2011-01-10 07:58:47]

User currently offlineHT From Germany, joined May 2005, 6525 posts, RR: 23
Reply 8, posted (3 years 9 months 2 weeks 4 days 12 hours ago) and read 10880 times:

Quoting aivisavia (Thread starter):
If I want to travel in July, is it safe to book now?

Yes. Once the booking is made, all payments go directly to the airline. Only the booking fee goes into Expedia's pockets.
So you would be covered for the extremely unlikely event that Expedia (UK) goes bust.

I join the others that do give them and their respective affiliates around the world a    , even though I often use a different agent / broker for flights unable to book directly with the airline.
-HT



Carpe diem ! Life is too short to waste your time ! Keep in mind, that today is the first day of the rest of your life !
User currently offlinePlymSpotter From Spain, joined Jun 2004, 11672 posts, RR: 60
Reply 9, posted (3 years 9 months 2 weeks 4 days 11 hours ago) and read 10867 times:

Quoting Pe@rson (Reply 6):

Equally annoying are the 'we're sorry, but your selected flights are no longer available'. Fortunately, it's only ever been on flights I have no intention of booking.

I don't get that very often with Expedia, although I do get it lots with Alternative Airlines. Maybe it's because I only resort to them when I'm looking for something really obscure - most of the time they can 'see' the flights, they just fail at the ticketing part.



...love is just a camouflage for what resembles rage again...
User currently offlineairbuseric From Netherlands, joined Jan 2005, 4273 posts, RR: 51
Reply 10, posted (3 years 9 months 2 weeks 4 days 11 hours ago) and read 10847 times:

Go for it. I use expedia for maybe 50% of my bookings and never had a problem or issue with them. After booking is completed, you'll get mailed the e-tickets (numbers) and airline reference codes, so from that moment you can even check your reservations on the airlines' website.


"The whole world steps aside for the man who knows where he is going"
User currently offlineBMIFlyer From UK - England, joined Feb 2004, 8810 posts, RR: 58
Reply 11, posted (3 years 9 months 2 weeks 3 days 18 hours ago) and read 10767 times:

Just booked my latest trip on Expedia, and as always I've not encountered any problems. Heck I even chose my seats on this one, and I am well overjoyed at getting on 2 new aircraft types for my log - the 346 and the 77W        


Sometimes You Can't Make It On Your Own
User currently offlinePlymSpotter From Spain, joined Jun 2004, 11672 posts, RR: 60
Reply 12, posted (3 years 9 months 2 weeks 3 days 15 hours ago) and read 10757 times:

Quoting BMIFlyer (Reply 11):

Just booked my latest trip on Expedia, and as always I've not encountered any problems. Heck I even chose my seats on this one, and I am well overjoyed at getting on 2 new aircraft types for my log - the 346 and the 77W        

Something tells me that is Qatar?  



...love is just a camouflage for what resembles rage again...
User currently offlineairtrainer From Belgium, joined Aug 2003, 1559 posts, RR: 12
Reply 13, posted (3 years 9 months 2 weeks 3 days 4 hours ago) and read 10711 times:

Same here. I've used expedia.fr on several times and never had any problem...


Life is short : eat dessert first !
User currently offlineBMIFlyer From UK - England, joined Feb 2004, 8810 posts, RR: 58
Reply 14, posted (3 years 9 months 2 weeks 3 days 4 hours ago) and read 10709 times:

Quoting PlymSpotter (Reply 12):
Something tells me that is Qatar?

Not this time  

Etihad - new airline for me 



Sometimes You Can't Make It On Your Own
User currently offline02hilliert From United Kingdom, joined Feb 2007, 517 posts, RR: 0
Reply 15, posted (3 years 9 months 2 weeks 2 days 8 hours ago) and read 10640 times:

I've booked my LHR-US flights on Expedia for my trip in March - considerably cheaper than using airline websites themselves, and in fact, very good value for money;

Outbound: LHR-YYZ-ORD-IND on Air Canada / Jazz / United Express
Inbound: LEX-ORD-YOW-LHR on United Express / Air Canada

I'd use them again...



Next Up: Back to the US - Charlotte & Kansas City
User currently offlineTGIF From Sweden, joined Apr 2008, 276 posts, RR: 0
Reply 16, posted (3 years 9 months 2 weeks 1 day 8 hours ago) and read 10572 times:

Just make sure that you put in the correct names in the different forms.  

I listed to a consumers radio show just the other week. A girl phoned in and talked about the difficulties she had when Expedia's website gave her boyfriend her middle name on the ticket, although she did put in his name. Expedia wanted to charge her $150 to change the name on the ticket! She was unable to get in touch with anybody except their useless costumers service to try to fix this. The airline said they couldn't help here since she booked through an agency. After weeks of complaining and having the radio show hunting down the responsible people, she finally got her $150 back.

Most people here seems to have positive things to say about Expedia so I guess this was a one time thing.


User currently offlineAirbusA6 From United Kingdom, joined Apr 2005, 2014 posts, RR: 0
Reply 17, posted (3 years 9 months 1 week 6 days 14 hours ago) and read 10493 times:

Yes, I use them regularly. Nectar points as well 


it's the bus to stansted (now renamed national express a4 to ruin my username)
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