aklrno From United States of America, joined Dec 2010, 1151 posts, RR: 0 Posted (4 years 7 months 1 day 5 hours ago) and read 7650 times:
I tried to use my ipad on a southwest flight yesterday and had no success. I started in airplane mode, went to settings, and then turned on wi-fi. I selected the southwest connection and the wi-fi indicator on the top of the screen showed a strong signal. When looking at the connection details I had an ip address assigned.
When I tried to use safari it said there was no internet connection. This often means that there was no name server available, but it could have been something else.
Has anyone else successfully used an ipad on southwest? I' m wondering if I did something wrong or if the aircraft system was in error, or if it just impossible.
Before I could get around to asking the crew I just fell asleep.
GSPflyer From United States of America, joined Jul 2010, 382 posts, RR: 0
Reply 4, posted (4 years 7 months 1 day 4 hours ago) and read 7455 times:
Don't know exactly WN's wi-fi works, but I have used my iPod touch (essentially a small iPad) on an AA flight DFW-SLC in 2009. I had a strong signal, but kept getting the "no connection" message when connecting to the internet. I had to disconnect wi-fi and re-connect a few times, but eventually got the Go-Go page where I registered, and could surf.
This summer, I flew AA CLT-DFW, there was some information on the service in the pouch, which included a website to access the service on board, which I entered into the adress bar after I got a connection. It worked the first time.
Now, like I said, I have never used Row 44 (I believe this is what WN uses, correct?), but the process should be similar. Look on WN or the internet provider's website (before you fly) and there probably will be a url to enter once your iPad connects to the service.