EricAY05 From Finland, joined Sep 2010, 140 posts, RR: 0 Posted (4 years 10 months 1 week 3 days 17 hours ago) and read 4117 times:
I've read a lot of online reviews about RJ and most of them are not that flattering. Since I trust the opinion of A.netters more than the opinion of "ordinary people" when it comes to airlines I decided to start a topic here. Those of you who have flown LHR-AMM-BKK or KUL-AMM-LHR with them recently, how did you find the service? Was it really as rude as people say? Was your luggage destroyed or lost? Was Amman airport an awful place to spend a few hours in? All the mentioned flights are listed as operated by A332, which are very new, so at least the onboard experience (IFE, etc.) should be nice, right? Since I'm a freak, I'll also ask this How good are the chances to get a A342 or A313 instead of the listed A332 on those routes? I'm assuming that safety is not an issue on RJ, but comments regarding this are also welcomed!
What would be the best and safest airline to use between Jakarta and Balikpapan? I've understood that Garuda is nowadays decent, but their price for that relatively short flight was really high ($300+). I know, that flying in Indonesia is still safer than walking/driving/cycling/whatever in Europe, so please don't bother with those comments
RamblinMan From United States of America, joined Oct 2010, 1154 posts, RR: 1
Reply 1, posted (4 years 10 months 1 week 3 days 17 hours ago) and read 4110 times:
can only speak to #2:
Indonesian domestic airlines get a bad rap that's not necessarily warranted depending on where you're going. I had a perfectly fine time flying around on Merpati, which at the time had literally the world's worst safety record. This is, however, because they operate into a lot of "primitive" airports...and by that I mean they literally land on a grass strip cleared from jungle, often with obstacles near the runway. Some of their operations are basically bush flying, which is inherently dangerous. You're going between two fairly modern airports, so I wouldn't sweat it from a safety standpoint on any carrier.
That being said, on this route your alternatives to Garuda are Lionair and Batavia. Lionair is EU-banned, while Batavia is not. One-way fares on Batavia seem to run between $55US and $80, which seems to include tax. (well, not the Indonesian departure tax, which IIRC was around $3US and collected in cash at the security checkpoint. Roughly double that for international.)
VZLA787 From United States of America, joined Jul 2009, 100 posts, RR: 0
Reply 2, posted (4 years 10 months 1 week 3 days 12 hours ago) and read 4097 times:
I can only comment on #2.
I flew LionAir JOG-CGK on a 737-900 (can't remember if it was ER or not).
This was the worst legroom I've ever experienced in my life, something like 29".
The seats were vinyl (or a very cheap leather), which sticks to your legs (Indonesia is very hot, humid and sticky).
I would never again choose LionAi, so if you can avoid it, I would recommend to do so.
EricAY05 From Finland, joined Sep 2010, 140 posts, RR: 0
Reply 4, posted (4 years 10 months 1 week 2 days 22 hours ago) and read 4049 times:
Thanks for the answers!
I think Sriwijaya and Batavia are the best choises then. Garuda is too expensive in my opinion for an airline with a relatively bad reputation (at least those prices I've found).
How about the security aspect of RJ and Jordan? Does anyone know what happens if the ongoing riots lead to more severe events and Amman airport is closed? Do the connecting passengers have any rights (=RJ books them on another airline)?
debonair From Germany, joined Jan 2004, 2769 posts, RR: 4
Reply 5, posted (4 years 10 months 1 week 1 day 4 hours ago) and read 3992 times:
Quoting EricAY05 (Reply 4): Garuda is too expensive in my opinion for an airline with a relatively bad reputation
I think GARUDA is very well improving and not anymore that "bad" at all. But you are right. On my trip to Indonesia one airline was always up to 10 times more expansive and mostly delayed and guess which it was...