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Question About WN Preboarding  
User currently offlineUAL747DEN From United States of America, joined Dec 2003, 2392 posts, RR: 11
Posted (3 years 8 months 5 days 21 hours ago) and read 4429 times:

Now that WN has this business traveler sort of option what is their policy on pre-boarding people who have special needs? Does WN let the FF's on first since they have paid for this service?

I would imagine because of the way they board on WN that everyone would want to fit into the pre-board group but when their is a real reason for someone to pre-board what is Southwest's policy?


/// UNITED AIRLINES
9 replies: All unread, jump to last
 
User currently offlineatrude777 From United States of America, joined Aug 2003, 5702 posts, RR: 52
Reply 1, posted (3 years 8 months 5 days 21 hours ago) and read 4407 times:

Pre Boarders, still board before anyone else, however they are not allowed to sit in the exit row (which is usually what Business Select folks want anyway).

Family's board after A, before B, so no pre boarding for that. Wheelchair pre-boards are usually seated in the first row for easy and quick access. Everyone else, Deaf, Blind, etc, may pre board and sit anywhere, EXCEPT the exit row, as again I mentioned earlier, since that is usually what Business Select Customers want.

Thing is, and its the same for all airlines, they cannot question if the disability is real or not, in terms of proving it.

Alex



Good things come to those who wait, better things come to those who go AFTER it!
User currently offlineseven3seven From United States of America, joined Apr 2005, 319 posts, RR: 23
Reply 2, posted (3 years 8 months 5 days 21 hours ago) and read 4391 times:

Dude what is your deal with Southwest? Why all the hate on your posts?


My views are mine alone and are not that of any of my fellow employees, officers, or directors at my company
User currently offlineWNCrew From United States of America, joined Jun 2006, 1485 posts, RR: 10
Reply 3, posted (3 years 8 months 5 days 21 hours ago) and read 4353 times:

I think a lot of Business Travellers just like to sit towards the front. The Exit Row is great is you get 1 of 4 seats... but that's it. The little LUV-Seat (the two together) have no additional legroom and do not recline, and the seat behind them have no additional legroom either.... so there's no comfort benefit to sitting there.


ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
User currently offlinechrisair From United States of America, joined Sep 2000, 2182 posts, RR: 3
Reply 4, posted (3 years 8 months 5 days 21 hours ago) and read 4305 times:

Quoting seven3seven (Reply 2):
Dude what is your deal with Southwest? Why all the hate on your posts?

I didn't detect any "hate" with this post (although I suspect given the OP's "job" at DEN, he probably doesn't like the tenant in terminal C without a Widget on the tail  )

Quoting WNCrew (Reply 3):
I think a lot of Business Travellers just like to sit towards the front.

+1. Although on those early morning flights, I head to the back. I can usually get a whole row back there and fall asleep.


User currently offlineQANTAS747-438 From United States of America, joined Jan 2001, 1984 posts, RR: 2
Reply 5, posted (3 years 8 months 5 days 20 hours ago) and read 4249 times:

Preboard paxs are a hot topic of debate at WN. The thing is, anyone can preboard. You go to the counter and ask to preboard. We then ask if you require a certain seat on board. If the answer is yes, then that's it. It's a done deal. We can't ask any more questions. That's why the Friday night flights to Vegas often have the girls who are all dressed up ready for a weekend on the town preboarding, for example. Who's to say they're not pregnant, or are claustrophobic, or some other medical thing that's not physically apparent. Most people know how to work it.


My posts/replies are strictly my opinion and not that of any company, organization, or Southwest Airlines.
User currently offlineUAL747DEN From United States of America, joined Dec 2003, 2392 posts, RR: 11
Reply 6, posted (3 years 8 months 5 days 17 hours ago) and read 4190 times:

Quoting seven3seven (Reply 2):
Dude what is your deal with Southwest? Why all the hate on your posts?

What are you talking about, where is the hate in this post?

My view of Southwest is one that not many "fans" can understand. I do not like the airline at all from a passenger standpoint, however I am a big fan of Southwest as a business. It's a lot like how I feel about Walmart, I hate shopping in the store because the majority of their customers are complete trash but as a business I admire Walmart for all they have done and continue to do to make money.

Quoting chrisair (Reply 4):
I didn't detect any "hate" with this post (although I suspect given the OP's "job" at DEN, he probably doesn't like the tenant in terminal C without a Widget on the tail &nbsp Wink

I really wish I did work at DEN but I'm at United's WHQ in Chicago.

As an aside I will actually be flying on WN with my grandmother! My aunt lives in PHX and booked a ticket for my grandmother to visit her for about a month and no one talked to me about any of it until my parents asked if I would be able to get her to the airport and to the gate since I have a SIDA badge. I called my aunt and asked her why she didn't ask me for a ticket and she told me that she didn't want to bother me. When I asked her why she booked on WN over UA she told me that it was the free bags that made up her mind. That really made me think twice! So being the amazing grandson I am I told my grandmother that I could not let her fly alone and bought myself a ticket to fly with her on WN. I have not done this in a very long time and I am very excited to see how things go, I might have time to get on here tomorrow night when I get home and ill let everyone know who it went.!!!!



/// UNITED AIRLINES
User currently offlineBD338 From United States of America, joined Jul 2010, 738 posts, RR: 0
Reply 7, posted (3 years 8 months 5 days 17 hours ago) and read 4190 times:

Quoting QANTAS747-438 (Reply 5):
Preboard paxs are a hot topic of debate at WN. The thing is, anyone can preboard. You go to the counter and ask to preboard. We then ask if you require a certain seat on board. If the answer is yes, then that's it. It's a done deal. We can't ask any more questions. That's why the Friday night flights to Vegas often have the girls who are all dressed up ready for a weekend on the town preboarding, for example. Who's to say they're not pregnant, or are claustrophobic, or some other medical thing that's not physically apparent. Most people know how to work it.

it never ceases to amaze me how some people can't accept what they have and will cheat scam and lie their way to something they are not really entitled to, just so they can get on an airplane first. It's one of my pet peeves of flying (on any airline) that I frequently see perfectly able folks smirking as they pre-board as though they have got one over on us.


User currently offlineCubsrule From United States of America, joined May 2004, 23299 posts, RR: 20
Reply 8, posted (3 years 8 months 5 days 3 hours ago) and read 4138 times:

Quoting UAL747DEN (Reply 6):
I do not like the airline at all from a passenger standpoint, however I am a big fan of Southwest as a business.

What bothers you about the passenger experience? Certainly, at least on shorter flights it's comparable to UA and in some ways superior.



I can't decide whether I miss the tulip or the bowling shoe more
User currently onlinePHLBOS From United States of America, joined Mar 2004, 7557 posts, RR: 23
Reply 9, posted (3 years 8 months 5 days 2 hours ago) and read 4135 times:

Quoting UAL747DEN (Reply 6):
When I asked her why she booked on WN over UA she told me that it was the free bags that made up her mind. That really made me think twice!

   Interesting testimonial.



"TransEastern! You'll feel like you've never left the ground because we treat you like dirt!" SNL Parady ad circa 1981
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